--- description: Review of Infios Transportation Management System Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Infios Transportation Management System | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Transportation Management Systems](/directory/252/transportation-management-software/software) > [Infios Transportation Management System](/software/38327/mercury-gate) # Infios Transportation Management System Canonical: https://www.softwareadvice.co.nz/software/38327/mercury-gate Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/38327/mercury-gate?page=2) > MercuryGate is a transportation and supply chain management system (SCM) suitable for businesses of any size in a variety of industries. It can be deployed as either a cloud-based or on-premise solution. It offers support for all carrier modes including parcel, LTL, TL, rail, air, ocean and intermodal. MercuryGate is a multimodal, multi-leg solution for planning, optimizing, executing and financially managing shipments. It also supports all types of freight management business models including buy/sell, management fee, gain-share and more. Global users can access information using localized terms, languages, currencies and units of measure according to their geography and requirements. MercuryGate offers an online customer portal which enables customers to access necessary information, create their own quotes and track progress. The solution is available for purchase through subscription pricing or a perpetual license. > > Verdict: Rated **3.2/5** by 16 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.2/5** | 16 Reviews | | Ease of Use | 2.8/5 | Based on overall reviews | | Customer Support | 2.6/5 | Based on overall reviews | | Value for Money | 2.9/5 | Based on overall reviews | | Features | 3.4/5 | Based on overall reviews | | Recommendation percentage | 50% | (5/10 Likelihood to recommend) | ## About the vendor - **Company**: Körber - **Location**: Bad Nauheim, Germany - **Founded**: 2006 ## Commercial Context - **Pricing model**: Per Feature - **Pricing Details**: MercuryGate offers an affordable subscription-based pricing model. - **Target Audience**: 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Germany, United States ## Features - 3PL Management - API - Accounting - Billing & Invoicing - Carrier Management - Customer Management - Customer Portal - Dispatch Management - Fleet Management - Import/Export Management - International Forwarders - LTL/Shared Truckload - Live Driver Tracking - Order Management - Rate Management - Routing - Scheduling - Shipment Tracking - Transportation Management - Truckload Management ## Support Options - 24/7 (Live rep) ## Category - [Transportation Management Systems](https://www.softwareadvice.co.nz/directory/252/transportation-management-software/software) ## Related Categories - [Transportation Management Systems](https://www.softwareadvice.co.nz/directory/252/transportation-management-software/software) - [Freight Management Software](https://www.softwareadvice.co.nz/directory/567/freight-broker-software/software) - [Supply Chain Management Software](https://www.softwareadvice.co.nz/directory/4250/scm/software) - [Transportation Dispatch Software](https://www.softwareadvice.co.nz/directory/1690/taxi-dispatch/software) ## Alternatives 1. [Freightview](https://www.softwareadvice.co.nz/software/6024/freightview) — 4.7/5 (743 reviews) 2. [MyCarrierTMS](https://www.softwareadvice.co.nz/software/334868/mycarrier) — 4.7/5 (108 reviews) 3. [DAT Load Board](https://www.softwareadvice.co.nz/software/363724/dat-load-board) — 4.5/5 (239 reviews) 4. [Transvirtual](https://www.softwareadvice.co.nz/software/200647/transvirtual) — 4.8/5 (68 reviews) 5. [Truckbase](https://www.softwareadvice.co.nz/software/377882/truckbase) — 4.8/5 (68 reviews) ## Reviews ### "Durability" — 5.0/5 > **Henry** | *2 May 2022* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: So user friendly and can translate importance > > **Cons**: If not properly studied can be hard to understand > > Wonderful, highly productive, save cost and time. ----- ### "Easy to Use and Visually Clean" — 5.0/5 > **Elyse** | *7 June 2024* | Logistics & Supply Chain | Recommendation rating: 10.0/10 > > **Pros**: Each row of the system shows all the essential shipment facts- load number, carrier, customer, carrier, stop, destination- and so it is easy to read and quick to find the essential information for each shipment. The fact that the shipper also has visiting to all the shipments streamlines the entire shipping process. > > **Cons**: The initial user experience could be more intuitive. One you learn to use it, it is a great system. There is a significant learning curve for many new users. > > I’ve enjoyed using it and it provides good flow and information between internal departments. The information is all readily available on the Home Screen. ----- ### "MercuryGate Review" — 2.0/5 > **Verified Reviewer** | *25 May 2021* | Transportation/Trucking/Railroad | Recommendation rating: 0.0/10 > > **Pros**: - Web based - Variety of import/export options. - Ability to see underlying XML within TMS was helpful for developing "out of box" solution. > > **Cons**: - Customer support lacking knowledge of system, delaying support. - Anything not native to MG (which is a lot) is extremely expensive to pay MG to develop. - Any custom developments become available for purchase by your competition if using MG. - Many integration options broken or require extensive ($$$) work to configure. - Shady business practices, such as blaming customers for server failures or outages when root cause is determined to be due to MG. - If on a shared server, no access to lower level configuration, you must pay to have developed/implemented. - SSO option is insecure and does not support modern authentication. - No working integration with financial software. - Paid services function poorly (such as P44 integration) - Custom code is not reviewed during forced releases, potentially breaking and requiring significant cost to have them fix. - No constraints or limits defined for web service interaction, which leads to a dedicated endpoint that costs $3000 USD/month. - Lack of accountability when MG goes down (5x in 1 year) with very vague root causes provided. - Look and feel is terrible, new visual does not work properly - requests to fix required billable time. - No visibility on EDI transactions and files, status updates are applied but no troubleshooting possible. - Most of our functionality was designed in house separate from MG to accommodate automation. - Generally all work in the TMS is manually done, one page at a time, many clicks needed. > > Very poor, the product feels as though it was designed by Devs inexperienced with the transportation industry and lacks automation in many areas where it should be an obvious. The amount of money spent on customizing/making this software work is astronomical. When you submit a ticket for support, at times you will receive a request for 8 hours of "Discovery", followed by a 50 hour billable quote. Not at cheap rates. ----- ### "Solid performance for most companies" — 4.0/5 > **PATRICK** | *28 September 2019* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: This product is made for handling various modes. It is easy to use and companies can continue to extend its use and gain more value. > > **Cons**: Implementations need to improve. Many implementations have not went well and JB Hunt had a major lawsuit with Mercurygate. > > The product is good. Easy to work with the information and intuitive. ----- ### "Good TMS but complex" — 4.0/5 > **Beau** | *13 December 2016* | Recommendation rating: 5.0/10 > > Great TMS for larger companies but it is difficult to use and hard to train new users on. The software is very complex. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/38327/mercury-gate?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/38327/mercury-gate) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data