---
description: Review of JourneyTrack Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: JourneyTrack | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/4574/customer-experience/software) > [JourneyTrack](/software/380687/journeytrack)

# JourneyTrack

Canonical: https://www.softwareadvice.co.nz/software/380687/journeytrack

> Businesses are challenged in understanding and humanizing CX because the customer’s end-to-end experience is often not well understood by decision-makers across the enterprise.
They don't fully understand how to optimize the end-to-end experience, which efforts will have the greatest impact on the experience, and how to prioritize those efforts. 
Further, they don't have full visibility about how their customers and related experiences reflect current DEI data.
Lastly, they struggle with democratizing and governing their journey mapping approach to ensure consistency throughout the enterprise. 

JourneyTrack.io is a cloud-based (SaaS) collaboration platform to help enterprises accelerate their digital transformation by visualizing and understanding their end-to-end customer experiences globally.

JourneyTrack humanizes customer experiences. We help enterprises deliver world-class customer experiences globally by simplifying how they track, prioritize, democratize and govern their journey mapping approach.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: JourneyTrack

## Commercial Context

- **Starting Price**: US$29,000.00
- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Andorra, Anguilla, Antigua & Barbuda, Armenia, Aruba, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Bermuda, Bhutan, Bosnia & Herzegovina, British Virgin Islands and 118 more

## Features

- API
- Access Controls/Permissions
- Action Management
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Behaviour Tracking
- Brainstorming
- Collaboration Tools
- Customer Experience Management
- Customer Journey Mapping
- Customer Profiles
- Customer Segmentation
- Customer Touchpoints
- Customisable Branding
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Dashboard
- Data Import/Export

## Integrations (12 total)

- Airtable
- Figma
- Google Drive
- InVision
- Jira
- Loom
- Miro
- Mural
- Power BI Connector for Jira
- Sketch
- Tableau
- YouTube

## Support Options

- Email/Help Desk
- Knowledge Base

## Category

- [Customer Experience Software](https://www.softwareadvice.co.nz/directory/4574/customer-experience/software)

## Related Categories

- [Customer Experience Software](https://www.softwareadvice.co.nz/directory/4574/customer-experience/software)
- [Customer Journey Mapping Tools](https://www.softwareadvice.co.nz/directory/4004/journey-mapping/software)

## Alternatives

1. [Hotjar](https://www.softwareadvice.co.nz/software/136486/hotjar) — 4.6/5 (540 reviews)
2. [Indeemo](https://www.softwareadvice.co.nz/software/230311/indeemo) — 4.8/5 (46 reviews)
3. [Lucky Orange](https://www.softwareadvice.co.nz/software/324513/lucky-orange) — 4.7/5 (260 reviews)
4. [Pendo](https://www.softwareadvice.co.nz/software/165586/pendo) — 4.5/5 (238 reviews)
5. [Smaply](https://www.softwareadvice.co.nz/software/90508/smaply) — 4.4/5 (20 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/380687/journeytrack)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/customer-experience/journeytrack-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/380687/journeytrack> |
| en-GB | <https://www.softwareadvice.co.uk/software/380687/journeytrack> |
| en-IE | <https://www.softwareadvice.ie/software/380687/journeytrack> |
| en-NZ | <https://www.softwareadvice.co.nz/software/380687/journeytrack> |

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