--- description: Review of Donorbox Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Donorbox | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [CRM Software for Nonprofits](/directory/4788/nonprofit-crm-software/software) > [Donorbox](/software/380685/donorbox) # Donorbox Canonical: https://www.softwareadvice.co.nz/software/380685/donorbox Page: 1 / 26\ Next: [Next page](https://www.softwareadvice.co.nz/software/380685/donorbox?page=2) > Donorbox is a cloud-based fundraising and relationship management solution that caters to non-profit organizations and helps them to manage their fundraising activities and interactions with donors. Donorbox allows users to embed a popup widget on their website via built-in APIs, list pre-filled custom amounts with descriptions and accept monthly recurring donations from donors. The solution enables users to accept payments via cards, Apple Pay, bank transfers and PayPal through their website or a dedicated facebook page. Donorbox encrypts interactions with donors via industry-standard SSL and TLS encryption technologies. Credit card information is encrypted, tokenized and stored with the Stripe payment processor. It also offers users a donation goal meter and supports multiple languages and currencies. Additionally, Donorbox supports integration with various third-party applications such as Wordpress, Weebly, Squarespace, Salesforce Nonprofit Success Pack and more. Services are offered on a monthly subscription basis that includes support via FAQs and through an online knowledge base. > > Verdict: Rated **4.8/5** by 629 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 629 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Donorbox - **Location**: San Francisco, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$0.00 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: Donorbox charges platform fee of 1.5% for the month's donations. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Brazilian Portuguese, Danish, Dutch, English, European Portuguese, French, German, Italian, Japanese, Polish, Portuguese, Spanish, Swedish, Traditional Chinese - **Available Countries**: Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Hungary, India, Ireland, Isle of Man and 20 more ## Features - ACH Payment Processing - API - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - CRM - Campaign Analytics - Campaign Management - Campaign Planning - Contact Database - Contact Management - Contribution Tracking - Credit Card Processing - Customisable Branding - Customisable Forms - Customisable Reports - Customisable Templates - Customizable Fields ## Integrations (19 total) - ActiveCampaign - Bloomerang - FreshBooks - Google Analytics 360 - HubSpot CRM - Little Green Light - Meta for Business - PayPal - Rock RMS - Salesforce Nonprofit Cloud - Salesforce Sales Cloud - Shopify - Squarespace - Stripe - The Giving Block ... and 4 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [CRM Software for Nonprofits](https://www.softwareadvice.co.nz/directory/4788/nonprofit-crm-software/software) ## Related Categories - [CRM Software for Nonprofits](https://www.softwareadvice.co.nz/directory/4788/nonprofit-crm-software/software) - [Political Campaign Software](https://www.softwareadvice.co.nz/directory/4148/political-campaign/software) - [Donation Management Software](https://www.softwareadvice.co.nz/directory/418/crm-software/software) - [Charity Software](https://www.softwareadvice.co.nz/directory/4280/nonprofit/software) - [Fundraising Software](https://www.softwareadvice.co.nz/directory/1543/online-fundraising-platforms/software) ## Alternatives 1. [DonorPerfect](https://www.softwareadvice.co.nz/software/389956/donorperfect) — 4.5/5 (1482 reviews) 2. [Givebutter](https://www.softwareadvice.co.nz/software/380178/givebutter) — 4.8/5 (872 reviews) 3. [Zeffy](https://www.softwareadvice.co.nz/software/190855/simplyk) — 4.8/5 (497 reviews) 4. [Bonterra Network for Good](https://www.softwareadvice.co.nz/software/19063/network-for-good) — 4.6/5 (938 reviews) 5. [Bloomerang](https://www.softwareadvice.co.nz/software/2973/bloomerang) — 4.7/5 (1287 reviews) ## Reviews ### "Enjoying Donorbox for our Small NonProfit" — 5.0/5 > **Jessica** | *23 September 2026* | Recreational Facilities & Services | Recommendation rating: 9.0/10 > > **Pros**: Free version works well for our Nonprofit and the customer support is wonderful\! The site is very easy to use and is pretty user friendly. > > **Cons**: Setting up some of the peer to peer campaigns can be a little tricky based on the user attempting to set up their page. > > The customer service is very friendly. The site is easy to use and pretty easy to self-guide. Has been beneficial for our small nonprofit. ----- ### "Donorbox Works Great for Political Campaign" — 5.0/5 > **Kim** | *24 September 2026* | Political Organisation | Recommendation rating: 10.0/10 > > **Pros**: I like that the payment of processing fees is offered to the donors so transparently. There's no question about where their money is going. Almost all my donors have paid these processing fees, which greatly reduces the costs to my political campaign. > > **Cons**: The hardest thing about Donorbox was the initial set up with the Stripe account. But, once that was done, everything has worked very smoothly. > > I set up Donorbox to send contributions to my bank account once per week, and that happens like clockwork. Through Donorbox, I'm able to see all the donors' information. I can export reports for my campaign filing requirements. ----- ### "EARN's review of Donorbox partnership" — 3.0/5 > **Professor Sylvester** | *17 September 2025* | Environmental Services | Recommendation rating: 2.0/10 > > **Pros**: Engagement, communication and support for partners and donors.Fundraising and campaign ability. Support team works and respond quickly and effectively. > > **Cons**: Inability to coordinate activities of partners and processors of payment such as Stripe and PayPal Confusion in differentiating between donations and sales/purchases all lumped together. PayPal is more guilty in this confusion when it forcefully seized EARN 's donations claiming we purchased goods whereas we sre nonprofit Organization which doesn't engage in buy and sale. PayPal unethically seized our donation of $20 and refused to pay while Donorbox watched helplessly and couldn't settle or intervene. > > The overall experience was good ut the payment processing using only Stripe and PayPal doesn't give room for global payment gateway. Donorbox could consider Electronic Funds Transfer(EFT) for expanded international operations. ----- ### "Highly Recommend Donorbox" — 5.0/5 > **Ray** | *24 September 2026* | Nonprofit Organisation Management | Recommendation rating: 10.0/10 > > **Pros**: Donorbox has a user-friendly interface and looks sharp\! I appreciate their easy set up and the ability to add to your web page or create a giving page. In addition, the low cost per transaction was perfect for our small, upcoming non-profit ministry. Finally, the form allowed for set giving amounts and easily encouraged recurring giving. It's been a plus for our ministry this past year\!\! > > **Cons**: Honestly, there's nothing that I would list here. It's been an easy set up and ongoing use. Questions were answered quickly and thoroughly. > > Donorbox has been a joy for The Ezekiel Group Ministry\! I'm glad we chose to use it\! It has paid for itself again and again\! ----- ### "Seamless, Accessible, and Mission-Aligned" — 5.0/5 > **Jennifer** | *16 September 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I appreciated how intuitive and streamlined the site-building process was. The platform is free to start, which made it accessible during early development, and the transaction fees are refreshingly low compared to other fundraising tools. It’s a practical solution for mission-driven organizations working with limited budgets. > > **Cons**: There’s very little to critique, but one limitation is its reliance on external visibility—particularly through social media. Without an active presence or promotional strategy on platforms like Instagram, Facebook, or YouTube, it can be challenging to gain traction or drive meaningful engagement. The tool itself functions well, but its impact depends heavily on how well you amplify it beyond the platform. > > Overall Experience: My experience with Donorbox has been overwhelmingly positive. The platform offers a clean, intuitive interface that made it easy to set up fundraising tools without technical barriers. As a founder managing multiple federally aligned sanctuaries, I appreciated the low transaction fees and free entry point—especially during early development stages. Donorbox supports mission-driven work by staying affordable and functional, though its impact is best amplified through active social media engagement. Overall, it’s a reliable and accessible solution for organizations focused on healing, justice, and community care. ----- Page: 1 / 26\ Next: [Next page](https://www.softwareadvice.co.nz/software/380685/donorbox?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/380685/donorbox) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data