--- description: Review of Donorbox Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Donorbox | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [CRM Software for Nonprofits](/directory/4788/nonprofit-crm-software/software) > [Donorbox](/software/380685/donorbox) # Donorbox Canonical: https://www.softwareadvice.co.nz/software/380685/donorbox Page: 1 / 26\ Next: [Next page](https://www.softwareadvice.co.nz/software/380685/donorbox?page=2) > Donorbox is a cloud-based fundraising and relationship management solution that caters to non-profit organizations and helps them to manage their fundraising activities and interactions with donors. Donorbox allows users to embed a popup widget on their website via built-in APIs, list pre-filled custom amounts with descriptions and accept monthly recurring donations from donors. The solution enables users to accept payments via cards, Apple Pay, bank transfers and PayPal through their website or a dedicated facebook page. Donorbox encrypts interactions with donors via industry-standard SSL and TLS encryption technologies. Credit card information is encrypted, tokenized and stored with the Stripe payment processor. It also offers users a donation goal meter and supports multiple languages and currencies. Additionally, Donorbox supports integration with various third-party applications such as Wordpress, Weebly, Squarespace, Salesforce Nonprofit Success Pack and more. Services are offered on a monthly subscription basis that includes support via FAQs and through an online knowledge base. > > Verdict: Rated **4.8/5** by 625 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 625 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Donorbox - **Location**: San Francisco, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$0.00 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: Donorbox charges platform fee of 1.5% for the month's donations. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Brazilian Portuguese, Danish, Dutch, English, European Portuguese, French, German, Italian, Japanese, Polish, Portuguese, Spanish, Swedish, Traditional Chinese - **Available Countries**: Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Hungary, India, Ireland, Isle of Man and 20 more ## Features - ACH Payment Processing - API - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - CRM - Campaign Analytics - Campaign Management - Campaign Planning - Contact Database - Contact Management - Contribution Tracking - Credit Card Processing - Customisable Branding - Customisable Forms - Customisable Reports - Customisable Templates - Customizable Fields ## Integrations (20 total) - ActiveCampaign - Bloomerang - FreshBooks - Google Analytics 360 - HubSpot CRM - Little Green Light - Mailchimp - Meta for Business - PayPal - Rock RMS - Salesforce Sales Cloud - Salesforce.org Nonprofit Cloud - Shopify - Squarespace - Stripe ... and 5 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [CRM Software for Nonprofits](https://www.softwareadvice.co.nz/directory/4788/nonprofit-crm-software/software) ## Related Categories - [CRM Software for Nonprofits](https://www.softwareadvice.co.nz/directory/4788/nonprofit-crm-software/software) - [Peer-to-Peer Fundraising Software](https://www.softwareadvice.co.nz/directory/3561/peer-to-peer-fundraising/software) - [Political Campaign Software](https://www.softwareadvice.co.nz/directory/4148/political-campaign/software) - [Donation Management Software](https://www.softwareadvice.co.nz/directory/418/crm-software/software) - [Charity Software](https://www.softwareadvice.co.nz/directory/4280/nonprofit/software) ## Alternatives 1. [Givebutter](https://www.softwareadvice.co.nz/software/380178/givebutter) — 4.8/5 (871 reviews) 2. [DonorPerfect](https://www.softwareadvice.co.nz/software/389956/donorperfect) — 4.5/5 (1415 reviews) 3. [Zeffy](https://www.softwareadvice.co.nz/software/190855/simplyk) — 4.8/5 (479 reviews) 4. [Bonterra Network for Good](https://www.softwareadvice.co.nz/software/19063/network-for-good) — 4.6/5 (937 reviews) 5. [Bloomerang](https://www.softwareadvice.co.nz/software/2973/bloomerang) — 4.7/5 (1287 reviews) ## Reviews ### "Happy With DonorBox" — 4.0/5 > **Adam** | *17 September 2025* | Nonprofit Organisation Management | Recommendation rating: 7.0/10 > > **Pros**: Extremely easy to set-up Campaigns and Donation pages in the back-end Easy connectivity to Stripe and ability to have multiple payment methods is a plus Support has been very responsive and easy to work with 60% of our donors cover platform fees, which saves our organization money > > **Cons**: Salesforce integration is very light-weight and doesn't function well with existing Contacts \& Accounts There have been some glitches re: some form codes not behaving correctly on the website (without any indication as to "why") Branding is limited to the main organization on the Account; you can't do conditional logos based on a different 501(c)(3) that's under our same umbrella > > We had to join DonorBox in a pinch, and it was very easy to set-up and use. It's been a very good platform for us. ----- ### "Seamless, Accessible, and Mission-Aligned" — 5.0/5 > **Jennifer** | *16 September 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I appreciated how intuitive and streamlined the site-building process was. The platform is free to start, which made it accessible during early development, and the transaction fees are refreshingly low compared to other fundraising tools. It’s a practical solution for mission-driven organizations working with limited budgets. > > **Cons**: There’s very little to critique, but one limitation is its reliance on external visibility—particularly through social media. Without an active presence or promotional strategy on platforms like Instagram, Facebook, or YouTube, it can be challenging to gain traction or drive meaningful engagement. The tool itself functions well, but its impact depends heavily on how well you amplify it beyond the platform. > > Overall Experience: My experience with Donorbox has been overwhelmingly positive. The platform offers a clean, intuitive interface that made it easy to set up fundraising tools without technical barriers. As a founder managing multiple federally aligned sanctuaries, I appreciated the low transaction fees and free entry point—especially during early development stages. Donorbox supports mission-driven work by staying affordable and functional, though its impact is best amplified through active social media engagement. Overall, it’s a reliable and accessible solution for organizations focused on healing, justice, and community care. ----- ### "Decent platform" — 4.0/5 > **Derek** | *11 April 2026* | Nonprofit Organisation Management | Recommendation rating: 3.0/10 > > **Pros**: Easy to use for both customers and client. well laid out, established, nice appearance well designed > > **Cons**: Fees are not as high as some companies, but are still higher than others. I recently switched to a different platform that didn’t charge fees to nonprofits to make below a certain amount. > > Good easy to navigate self-explanatory customizable I enjoyed working with it while we were working with it ----- ### "EARN's review of Donorbox partnership" — 3.0/5 > **Professor Sylvester** | *17 September 2025* | Environmental Services | Recommendation rating: 2.0/10 > > **Pros**: Engagement, communication and support for partners and donors.Fundraising and campaign ability. Support team works and respond quickly and effectively. > > **Cons**: Inability to coordinate activities of partners and processors of payment such as Stripe and PayPal Confusion in differentiating between donations and sales/purchases all lumped together. PayPal is more guilty in this confusion when it forcefully seized EARN 's donations claiming we purchased goods whereas we sre nonprofit Organization which doesn't engage in buy and sale. PayPal unethically seized our donation of $20 and refused to pay while Donorbox watched helplessly and couldn't settle or intervene. > > The overall experience was good ut the payment processing using only Stripe and PayPal doesn't give room for global payment gateway. Donorbox could consider Electronic Funds Transfer(EFT) for expanded international operations. ----- ### "Not for the little guy" — 3.0/5 > **Noelle** | *8 February 2026* | Education Management | Recommendation rating: 1.0/10 > > **Pros**: Easy to use. The platform is simple enough. Not confusing. It was ok. Nothing special. Nothing fantastic. It was good . > > **Cons**: It’s expensive. Most nonprofits have no money. People think donations are flowing for all. A lot of us don’t have it. > > It was decent. Wish it was geared toward new nonprofits more. Wish they made it simple to get a lending source that didn’t include using your social. It’s a nonprofit. Why should anyone have to put their personal info out there ----- Page: 1 / 26\ Next: [Next page](https://www.softwareadvice.co.nz/software/380685/donorbox?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/380685/donorbox) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data