--- description: Review of Athos Commerce Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Athos Commerce | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Personalization Software](/directory/4276/personalization/software) > [Athos Commerce](/software/380646/searchspring) # Athos Commerce Canonical: https://www.softwareadvice.co.nz/software/380646/searchspring Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/380646/searchspring?page=2) > Athos Commerce is an ecommerce optimization platform designed to improve online retail experiences. It supports businesses across industries such as automotive, fashion and apparel, home and decor, health and wellness, sports and outdoors, and gifts and jewelry. The platform includes tools for site search functionality that provides relevant results, merchandising controls for strategic product placement, and personalization features that offer recommendations based on customer behavior. It also includes analytical reporting for site optimization, predictive product bundling, data feed management across multiple channels, and marketplace management tools for inventory and sales coordination. These features aim to streamline ecommerce operations and enhance the shopping experience. Athos Commerce includes discovery features that improve product visibility and customer engagement throughout the shopping process. Its capabilities are designed to create cohesive shopping experiences while providing merchants with insights and control for data-driven decision-making in ecommerce. > > Verdict: Rated **4.6/5** by 15 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 15 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Athos Commerce - **Founded**: 2007 ## Commercial Context - **Starting Price**: US$699.00 - **Pricing model**: Usage Based - **Pricing Details**: Contact Athos for pricing details. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Mexico, United Kingdom, United States ## Features - API - Behaviour Tracking - Behavioural Targeting - Campaign Management - Drag & Drop - Email Marketing - For eCommerce - Machine Learning - Natural Language Processing - Product Data Management - Promotions Management - Real-Time Analytics - Real-Time Reporting - Recommendations - Reporting & Statistics - Reporting/Analytics - Website Personalisation ## Integrations (4 total) - Adobe Commerce - BigCommerce - Miva - Shopify ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Personalization Software](https://www.softwareadvice.co.nz/directory/4276/personalization/software) ## Related Categories - [Personalization Software](https://www.softwareadvice.co.nz/directory/4276/personalization/software) - [Artificial Intelligence (AI) Software](https://www.softwareadvice.co.nz/directory/4360/artificial-intelligence/software) - [Enterprise Search Software](https://www.softwareadvice.co.nz/directory/4368/enterprise-search/software) - [Headless eCommerce Platforms](https://www.softwareadvice.co.nz/directory/4080/headless/software) - [eCommerce Software](https://www.softwareadvice.co.nz/directory/4340/ecommerce/software) ## Alternatives 1. [Square Online](https://www.softwareadvice.co.nz/software/374143/square-online) — 4.6/5 (327 reviews) 2. [Ecwid](https://www.softwareadvice.co.nz/software/33103/ecwid) — 4.6/5 (582 reviews) 3. [Adobe Commerce](https://www.softwareadvice.co.nz/software/140305/magento-commerce) — 4.3/5 (655 reviews) 4. [ikas](https://www.softwareadvice.co.nz/software/414836/ikas) — 4.7/5 (148 reviews) 5. [BigCommerce](https://www.softwareadvice.co.nz/software/73635/bigcommerce) — 4.4/5 (337 reviews) ## Reviews ### "Best Search Platform For The Money" — 5.0/5 > **Jason** | *11 June 2018* | Retail | Recommendation rating: 10.0/10 > > **Pros**: After Search Spring is set up it is incredibly easy to use and gives you a ton of relevant and useful statistics for any ecommerce store. We realized that our customers using search ending up spending much more and had a very high conversion rate versus the people that did not use the search. So we made our search bar more available to use on desktop and mobile and it worked great\! So many insights like this to see inside Search Spring. > > **Cons**: Getting set up is the biggest frustration with Search Spring only because it takes a minimum of 4 weeks to do so. It includes all of the integration and set up from their team and it really isn't a big deal in the grand scheme of things but it was a little frustrating to learn we had to pay while they were still integrating. > > This software makes it easy for bigger stores to make money. End of story. ----- ### "A Game Changer For Us\! One Of The Best Decisions We Made\!" — 5.0/5 > **Jon** | *30 September 2022* | Wine & Spirits | Recommendation rating: 10.0/10 > > **Pros**: SearchSpring is incredibly adept at delivering the most relevant search results instantly. It's AI component has been a significant win for us, helping deliver higher AOV since it's deployment. The accuracy of it's product recommenadations within product detail pages and within the shopping cart are remarkable at predicting what a given user would be most interested. As a result, time on site has increased as has the number of pages each user browses. SearchSpring's merchandising module has been an incredible tool for us, allowing us to create stunning merchandising campaigns with all of the bells and whistles that are available within SearchSpring. Since deploying SearchSpring, our promotions have consistently generated 25%-50% higher revenue than before implementing their solution. > > **Cons**: This is a hard question to answer. Every time we've wished something could be done within the software, the engineers at SearchSpring have been eager to work with us to deliver the desired capabilities. I can't think of anything we've asked for that SearchSpring hasn't been able to deliver. > > From day one, we were very impressed with SearchSpring. Our original salesperson was incredibly patient and worked tirelessly to ensure that the SearchSpring solution could handle all of our requirements prior to signing our contract. From there, the implementation team took over and the excellence continued. I can not speak highly enough of their efforts, attitude and expertise. They delivered a flawless solution to our website on-time and on budget. Since our launch on the SearchSpring platform, our success manager has been stellar, managing our account with great care and always with our business goals in mind. No review of SearchSpring would be complete without mentioning their support team. We've received incredible support from the beginning. We've been with SearchSpring for over 5 years now and support is even better today than it was when we first signed up. Support has always been friendly, attentive to our requests and eager to deliver speedy solutions. ----- ### "Great platform, subpar service." — 1.0/5 > **Ellie** | *18 September 2024* | Consumer Goods | Recommendation rating: 1.0/10 > > **Pros**: Searchspring offers a robust platform for search and merchandising. It has all the features you'd want from a software side. It is pricey, but it does work well. > > **Cons**: This is where it falls about; they don't prioritise customer support and have a 3+ week turnaround on helpdesk tickets unless you mark them as urgent. So you have to decide to overreact to every issue or be okay with waiting a month or more to have something resolved. For us, this is the reason we wouldn't come back to them. > > They sell a big idea but, in reality, deliver something in between; their lack of care for customers is their biggest weak point. They lock you into year-long contracts, and so you are stuck with next to no customer service, without a lot of options to get support other than to hire a third party. ----- ### "SearchSpring is SO Savvy\!" — 5.0/5 > **Courtney** | *29 July 2024* | Design | Recommendation rating: 10.0/10 > > **Pros**: I love the personal touch that is received through having an onboarding + support specialist. A very knowledgable team member is with you from the very beginning for training, implementation, best practice reccommendations and to support you. > > **Cons**: The implementation was a bit "clunky", also there have been several times we needed their teams help to allow major changes on our site. Support has been great through the process, but some of the functionality SS offers in these cases has room for improvement. > > We have had a very pleasant experience with SearchSpring. Even the not so seasoned/techy members of our team have been able to log in and use various portions of our account portal. It is very easy to use and really gives a glimpse into your business, how your customers shop and ways you can improve your website for overall growth. ----- ### "Very Functional" — 4.0/5 > **Grant** | *8 November 2024* | Retail | Recommendation rating: 8.0/10 > > **Pros**: Very easy to use, great data reporting, good support team > > **Cons**: Very expensive and continued price increases. > > Works wonderfully for what we need. Hoping they do not price out their customers by trying to innovate beyond their scope ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/380646/searchspring?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/380646/searchspring) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data