---
description: Review of Electric AI Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Electric AI | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Server Management Software](/directory/4570/server-management/software) > [Electric AI](/software/380630/electric-ai)

# Electric AI

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> Electric is revolutionizing business IT management. Electric offers businesses a 50% decrease in IT cost and uniform security across devices, apps, and networks, whether you're on-site or remote. Electric provides real-time IT help to 50,000 users and centralized IT administration to over 900 customers.&#10;&#10;Reduce the amount of time spent on onboarding chores from 8 to 7 minutes and help new team members succeed right away. Manage the functionality of your systems, networks, and software from a single spot. Electric can provide you with proactive ideas, so you won't have to go through it alone.&#10;&#10;Give your team access to the approximately 200 IT specialists who make up Electric's elite IT squadron. Less than 10 minutes passed before the first response. Time to start a massive project? Whether you're contemplating an office transfer or working on ISO certification, Electric is on it.
> 
> Verdict: Rated **3.6/5** by 24 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.6/5** | 24 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 3.5/5 | Based on overall reviews |
| Value for Money | 3.5/5 | Based on overall reviews |
| Features | 3.6/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Electric
- **Founded**: 2016

## Commercial Context

- **Starting Price**: US$25.00
- **Pricing model**: Per User (Free version available)
- **Pricing Details**: IT Hub: $25 per employee / month&#10;Custom IT Hub: Please contact Electric for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API Integration
- Access Controls/Permissions
- Activity Monitoring
- Alerts/Notifications
- Analytics
- Application Management
- Audit Management
- Automatic User/Device Recognition
- Backup and Recovery
- Billing & Invoicing
- CRM
- Compliance Management
- Customisable Branding
- Dashboard
- Data Management
- Deployment Management
- Device Management
- Diagnostic Tools
- Document Management
- Electronic Forms

## Integrations (24 total)

- Adobe Advertising Cloud
- Adobe Analytics
- Asana
- Autodesk Forma
- Basecamp
- Box
- Camtasia
- Canva
- Cisco Meraki
- ClickUp
- Confluence
- Dashlane for Business
- Freshdesk
- Gmail
- Google Calendar

... and 9 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Server Management Software](https://www.softwareadvice.co.nz/directory/4570/server-management/software)

## Related Categories

- [Server Management Software](https://www.softwareadvice.co.nz/directory/4570/server-management/software)
- [Network Management Software](https://www.softwareadvice.co.nz/directory/4735/network-management/software)
- [Service Desk Software](https://www.softwareadvice.co.nz/directory/4256/service-desk/software)
- [ITSM Tools](https://www.softwareadvice.co.nz/directory/4296/itsm/software)
- [Issue Tracking Software](https://www.softwareadvice.co.nz/directory/4318/issue-tracking/software)

## Alternatives

1. [N-central](https://www.softwareadvice.co.nz/software/161863/solarwinds-n-central) — 4.2/5 (253 reviews)
2. [N-sight RMM](https://www.softwareadvice.co.nz/software/30397/solarwinds-remote) — 4.3/5 (201 reviews)
3. [Syncro](https://www.softwareadvice.co.nz/software/373866/syncro) — 4.6/5 (149 reviews)
4. [IT Glue](https://www.softwareadvice.co.nz/software/351312/it-glue) — 4.6/5 (342 reviews)
5. [SuperOps](https://www.softwareadvice.co.nz/software/323698/superops-ai) — 4.6/5 (65 reviews)

## Reviews

### ""Transforming the Energy Sector with the Power of Artificial Intelligence: Introducing Electric AI"" — 4.0/5

> **Dhananjay** | *2 March 2023* | Electrical/Electronic Manufacturing | Recommendation rating: 8.0/10
> 
> **Pros**: The main goal of Electric AI is to enhance the efficiency of the energy industry by utilizing cutting-edge machine learning techniques. By analyzing data and making predictions, this software has the potential to lower energy costs, increase reliability, and promote sustainability. Furthermore, it provides valuable real-time insights and recommendations, allowing companies to make informed decisions based on accurate and up-to-date information.
> 
> **Cons**: It is important to recognize that Electric AI, like any software, may have constraints, including issues related to the quality of data, challenges in implementing the software, or potential biases in its predictions. These constraints must be taken into account and addressed appropriately to ensure that Electric AI can fulfill its intended objectives successfully.
> 
> Electric AI is a cutting-edge software that utilizes advanced machine learning methods to enhance the efficiency of the energy industry by optimizing energy usage. Its capabilities have the potential to lower energy expenses, increase reliability, and support sustainable practices, while also providing valuable real-time insights and recommendations to aid informed decision-making. All in all, Electric AI shows great potential to revolutionize the energy industry through the power of artificial intelligence.

-----

### "Impressive AI Automation with Fast Result" — 5.0/5

> **Keely** | *14 June 2025* | Civil Engineering | Recommendation rating: 10.0/10
> 
> **Pros**: Electric AI has significantly improved the speed and accuracy of our workflow. The automation tools are intuitive and have saved us countless hours on repetitive tasks. I was especially impressed with how quickly the platform adapts to different inputs and provides smart recommendations. Their customer support is also top-notch—responsive and knowledgeable.
> 
> **Cons**: While powerful, it took some time to fully understand and customize the features to fit our specific needs. The initial onboarding could benefit from a more hands-on walkthrough or tutorials.
> 
> Electric AI exceeded my expectations. Once we got past the initial learning curve, it became an essential part of our daily operations. I’d recommend it to anyone looking to streamline and scale their business using intelligent automation.

-----

### "STAY AWAY FROM THESE PEOPEL- THEY ARE ELECTICALLY AWFUL" — 1.0/5

> **Andrew** | *5 August 2026* | Consumer Goods | Recommendation rating: 0.0/10
> 
> **Pros**: Nothing. Electric AI is the worst company to work with possible. They outsource all of their support to India, and refuse to use proper network security controls. They repeatedly logged into our devices/networks without using their US based VPNs, like we contractually required them to do. STAY AWAY FROM THIS COMAPNY. DO NOT USE DO NOT USE
> 
> **Cons**: EVERYTHING. This company is hands down, awful. Stay away, stay far far far far far away. Their support stafff cant even follow BASIC SOPs and they have abysmal network security practices when it comes to remoting into customer environments. This isn't heresay - they REPEATEDLY remoted into secure environments FROM INDIA WITH NO VPN. They were contractually required to use a VPN to remote into our environment, and did not. We eventually cancelled our contract and blocked them from everything. STAY AWAY.
> 
> IT WAS ABSOLUTELY AWFUL. THIS COMPANY IS TERRIBLE AND WILL SCREW YOU OVER WITHOUT A THOUGHT. THEY REPEATEDLY VIOLATED OUR NETWORK SECURITY PROTOTCOLS, AND VIOLATED OUR CONTRACTUAL AGREEMENT TO USE A VPN TO REMOTE INTO OUR ENVIRONMENT

-----

### "It’s Electric\! The IT Savior" — 5.0/5

> **Celeste** | *9 April 2025* | Alternative Medicine | Recommendation rating: 9.0/10
> 
> **Pros**: Super easy way to fulfill all of your HR needs
> 
> **Cons**: From onboarding to activation, Electric simplifies IT

-----

### "Fast IT Support on Demand" — 4.0/5

> **Mrunmayee** | *20 December 2024* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: Whenever our team had device issues, Electric AI resolved them quickly, saving us from downtime during busy periods.
> 
> **Cons**: Adding advanced customizations required assistance, but support was very responsive.
> 
> Electric AI is a reliable solution for managing IT needs with minimal disruption."

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/380630/electric-ai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/remote-support/electric-ai-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/380630/electric-ai> |
| en-GB | <https://www.softwareadvice.co.uk/software/380630/electric-ai> |
| en-IE | <https://www.softwareadvice.ie/software/380630/electric-ai> |
| en-NZ | <https://www.softwareadvice.co.nz/software/380630/electric-ai> |

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