Infinite Talent

Pros

This software integrates into our database, and has a very wide variety of assessments that can be given to potential employees. Being able to provide these results increases our value to our client companies. We are able to clearly and easily interpret the employee's skill level, and determine whether they are a match to the positions.

Cons

For a time, the software was not integrating cleanly, and would often interrupt a testing session, causing us to lose out on candidates who became frustrated with the process. However, this has been remedied.

Pros

We mostly use the Kenexa Prove-it feature for employee onboarding and testing. The tests are very easy to understand and straightforward. The test results are also easy to comprehend for the recruiter and hiring manager.

Cons

Although the test results are very easy to read, I wish the results could be broken down into more categories. The answers are ranked by easy, intermediate, and hard which is very basic.

Alternatives Considered

Reasons for Switching to Infinite Talent

Pros

They do offer, albeit limited, access to a REST API.
You can customize some of the UI elements (looks and placement), though little documentation exists.
That's about it...

Cons

Cost, in every facet.
Difficult and Limited Reporting
Slow turn response time from Support
Limited SCORM Support (Supports up to 2004 3rd Edition, no xAPI support)
Difficult to manage organizations and users (particularly in bulk)
The interface out of the box looks like it's from the 90's (again, it's 2017)
Did I mention the cost?
Limited support for Online Training Tools (GoToTraining, Zoom, etc)

Pros

The BrassRing tool in particular is highly configurable, which was an essential feature for us given that we have a wide range of candidate workflows (executive, professional, mass volume, internships, etc.) and have to meet compliance regulations in the 40+ countries in which we recruit talent. By having the ability to quickly make configuration changes ourselves through the Workbench tool, we have been able to respond much more quickly to changing business needs and new legislation. BrassRing also offers a high level of automation, which has saved significant administrative labor.

The Onboard module allows candidates to submit post-accept data and complete pre-employment documentation electronically, and on any device. This has made this process significantly faster, both for the internal HR Operations teams and the candidate; additionally, it has helped us ensure candidates are always completing the appropriate, most up-to-date documents for their position/location/business area, which was a major challenge when this process was being completed in paper.

Lastly, the relatively new 'data mapping tool' for BrassRing has given users the ability to configure basic integrations themselves; this feature has saved us significant time and money as we adopted new systems for background checks, assessments, drug testing, housing, etc. Previously, a minor change to an integration would be at least a project, and required 6 months and project labor - now we can make changes, complete testing, and have it live in production within a week.

Cons

The Kenexa team is almost constantly updating the product and implementing new features - which is certainly a positive - but the down side seems to be the instability that is a byproduct of this cycle. It is unfortunately all too common that after each monthly release, items that previously worked suddenly are broken. Larger changes are often rolled out in multiple releases over time, which force us to determine our tolerance for adopting something that is promising but largely untested and/or incomplete.

Pros

The product is very configurable and can meet the needs of any customer, large to small, domestic to international, compliance heavy to flexible. Over the years I have worked with this tool in global setting and high volume and have seen a commitment to staying on top of inductry trends and more recently, seen a renewed focus on being cutting edge and captializing on the industry expertise of IBM. They have done so while continuing the relationship focus that made Kenexa a desired partner.

They are able to effectively support the compexities of our high volume environment through user access customization, robust system automation capabilities (specifically RAM), and highly customizabable forms, workflows and candidate gateways. They are very responsive to customer needs and intentional about gathering and applying feedback. They are committed to being a partner to our business, not simply a vendor.

With IBM Kenexa we also benefit from a Client Success Manager who works with us post launch to help us use our system effectively, is a technical resource when we are attempting to conficure the system to solve business problems, make sure we understand improvements coming to the system, help communicate our needs to the development and engineering teams and truely behaves as a member of our team. Our CSMs have been a differentiator and add value we have not seen when using competing products.

Cons

When implementing, the vendor is a very skilled partner, but need to be more clear with clients about the skills and knowledge required of their team to have a successful launch. A team without experience with the product would likely see a poor implementation, due to the flexibility of the system it can be overcomplicated by inexperienced users.

When they launch new functionality, it is often "buggy" at launch and does not seem to have been fully tested before roll out. However, generally will operate as intended shortly after launch. It is important that, as a client, you share these concerns early and in detail.

Pros

- You can store a lot of information within the tool and also categorize it very efficiently. If you work with a great number of candidates you can easily organize yourself through creating positions, using folders or using status filters to see candidates in a certain status.
- It can be personalized according to business needs and internal procedures.
- You can also store relevant information about one candidate: interview forms, tests so it works very well and can be used as the only tool to track applicants.
-You can personalize your account however you want: with the filters you need, set the columns you need for databases.

Cons

- The reporting section is sometimes hard to use. It may take even few minutes to obtain a report with the information you need.
- Simple actions may take quite some time: in order to perform a simple action you may have to use a lot of buttons. User experience could be improved.

Pros

Uploading of the profiles is quite easy, with an ease of access.

Cons

Auto fetching of the details from the Resume is very very bad, also many times after uploading the profile from vendor portal and followed by completing the Application of the candidate , still it shows as Incomplete.

Pros

The system seems to be able to cast a wide net across the internet, the response to most ads is generally good. Of course with the prevalence of aggregator websites most ATSs will provide a good ad response.

Cons

The system has become slow and clunky, a number of basic features do not work. Running any kind of search that involves more than one key word just does not work. Searches tend to turn up random results where the key word you search on are absent.

Pros

Gets the job done, but I find this to be extremely old school.

Cons

Interface is antiquated. There are newer softwares that make recruiting more seamless and meet the clients ever-changing needs.

Pros

User Friendly, Easy to Learn.

Cons

Can be overwhelming with multiple windows / pop ups for each click.

Pros

IBM Global Support ctr has been stellar with many of our requests/issues
wide array of features available...still unsurfacing them

Cons

temperamental per the browser in use - features can appear different depending on browser
DIT can be improved with more accurate filters (ie: final status of Req)

Cons

There doesn't seem to be any intelligence contributing to the output. As a hiring manager, I'd get resume's that met none of my criteria, but did contain certain keywords in a completely unrelated context

Pros

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Cons

This site could and would not provide pricing. Not sure what the use of this site is if it cannot provide pricing.

Pros

Easy to use web portal. From login to assignments to result reviews with ease. Choosing and sending assessments is very simple.

Cons

Dated product and spotty functionality at an end user level. Many reports of assessment crashing on candidates.

Pros

It's easy to use once you know the process. Gives you the option to test people for any version of office and typing speed. There are many other programs that this can test for as well, but we mainly use it for MS Office testing. Can administer from anywhere, and the person taking the test can do it from anywhere.

Cons

The user interface is not very intuitive. Once you get used to it, it's not so bad. Needs a refresh on the user experience.

Pros

Vendor is passionate about product and very open to working with customers to make it better. A great team to work with.

The product itself is very flexible and adaptable to any business need and allows customization when needed. A very versatile tool.

Cons

Testing does not always seem inclusive of all possible options (e.g. not testing new functionality on Chrome, only IE). Need to better understand impact of changes/additions to functionality and how could impact customers and systems.

Pros

-Offers everything under the sun
-Great selling point to clients when qualifying talent

Cons

-Could probably eliminate a number of the items related to very dated software, just clutters the menu

Pros

Very easy to use, you can create your own tests or batches of tests to send to candidates, doesn't require a lengthy log in process.

Cons

IBM Kinexa is pretty basic. There aren't a ton of offered customization options. Very simple platform.

Pros

YES I LIKE YOUR SOFTWARE

Cons

ASAD ALI

Pros

Is quite fast on data retrieval for candidate profiles, etc
Good for high volume data
Good options for customization

Cons

Customer support for custom feature is very slow
The look and feel is not very user appealing
Onboarding is in a mess !

Pros

Most notable pros include:
- Detailed assessments results (includes visual charts, follow up questions, expectations, and how to improve)
- Ease of use to enroll test takers
- 100+ assessments options
- Customer service is helpful and prompt

Cons

I think the search function could be better. It would also be great if we can see a live view of our remaining balance/credits, instead of having to call customer service.

Pros

The ease of use trying to run reports, it was easy to find the field you needed and you could pull in what you needed

Cons

Sometimes, you cannot be on the system when a colleague is on it. That was a problem at certain times of the day

Pros

Software is incredibly flexible. Configuration is intuitive and easy to maintain. Highly scalable solution (both locally and globally). Supports multi-company functionality. Great customer support.

Cons

Product enhancements are pushed out on a quarterly basis, but are highly influenced by largest clients/accounts. Sometimes these are value add to smaller clients such as our firm, but many times they aren't as relevant as other updates we'd prefer to see.

Pros

It is easy to use

Cons

Sometimes it gets stuck and freezes when working

Pros

There are several pros to this product, for example, you can test your applicants and receive the results fairly quickly

Cons

You have to use Firefox to complete some of the testings you just can't use Google or explorer to complete all of the testings.

Pros

Ability to report data is great within the DIT. Few outages as well.

Cons

I do not like the forced view of panels, I prefer to maintain a listed view of all of my open reqs and click on the R folder to work within the candidate pool.

Pros

We use these tests for our IT prospects. They have a good variety of tests.

Cons

They need to have more options for tests..they dont have a huge library.

Pros

Ability to configure to customer's requirements that vary widely from customer to customer. Ease of use.

Cons

Doesn't integrate easily with other IBM talent suite modules or HR systems of record. Clunky interfaces.

Pros

Complementary support augments the technical gaps from global support center.

Cons

Global product support and monthly releases with little advice notice and documentation prior to automatic implementation

Pros

I've used Kenexa, and I liked it's simplicity. It was fairly easy to use. The communication email template in Kenexa could be sent to multiple candidates, which was great. It was also good to stay on track with the candidate pool. I would recommend Kenexa to midsize corporations as it is a decent Applicant tracking system.

Cons

Slow processing is quite common with Kenexa. There were multiple times where I was logged off and had to sign in again.

Pros

The enhanced site makes the site more user-friendly and my visually pleasing.

Cons

It seems that while IBM is pushing for new features and to fill in the many existing gaps, the quality of the products still suffer. Bugs are frequent, and resolution time is

Pros

It is a leader in ATS and the Kenexans are great people to work with.

Cons

Since the IBM acquisition the coziness of the conferences and relationship has declined.

Pros

Applicant Tracking System included in it.

Cons

Reporting issues

Pros

It was a great product that allows you to search different positions and run your own compensation analysis.

Cons

It was a little tricky to use on searches. the searches were categorized by states.