--- description: Review of SPRY Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: SPRY | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Medical Billing Software](/directory/11/medical-billing-software/software) > [SPRY](/software/379410/spry) # SPRY Canonical: https://www.softwareadvice.co.nz/software/379410/spry Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/379410/spry?page=2) > SPRY is an AI-native EMR, integrated billing, and revenue cycle management platform built specifically for outpatient physical therapy (PT), occupational therapy (OT), and speech-language pathology (SLP) organizations, from independent clinics to large multi-location rehab groups. Rather than adding AI as a standalone feature, SPRY embeds AI across clinical and revenue workflows. The platform connects digital intake, scheduling, documentation, patient engagement, eligibility verification, prior authorization, billing and RCM, payments, analytics, and reporting in one system, replacing fragmented point solutions and giving clinical and revenue teams more time for higher-value work. > > Verdict: Rated **4.8/5** by 73 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 73 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: SPRY ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: Starts at $79, based on product configuration and provider/visit volume. Plans: SPRY Essentials, SPRY Plus. Billing/RCM services quoted separately. Free trial: No. Free version: No. Guided demo available. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - AI Copilot - API - Access Controls/Permissions - Accounting - Activity Dashboard - Activity Tracking - Alerts/Notifications - Analytics - Appointment Management - Assessment Management - Automated Scheduling - Automation - Availability Management - Billing & Invoicing - Calendar Management - Calendar Sync - Care Plan Management - Charting - Chat/Messaging - Claims Management ## Integrations (15 total) - Delphi AI - Dragon Speech Recognition Software - Emitrr - Fortis - HubSpot CRM - HubSpot CRM Integration for Jira - Keap - ModMed - Square Payments - Square Point of Sale - Stripe - Wibbi - Zapier - Zoho CRM Plus - eFax Online Fax Service ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) ## Category - [Medical Billing Software](https://www.softwareadvice.co.nz/directory/11/medical-billing-software/software) ## Related Categories - [Medical Billing Software](https://www.softwareadvice.co.nz/directory/11/medical-billing-software/software) - [Physical Therapy Software](https://www.softwareadvice.co.nz/directory/116/physical-therapy-software/software) - [Patient Scheduling System](https://www.softwareadvice.co.nz/directory/4470/patient-scheduling/software) - [Patient Management Software](https://www.softwareadvice.co.nz/directory/3489/patient-intake/software) - [Patient Check-In Kiosk Software](https://www.softwareadvice.co.nz/directory/3453/patient-kiosk/software) ## Alternatives 1. [Fusion](https://www.softwareadvice.co.nz/software/395326/fusion-web-clinic) — 4.3/5 (717 reviews) 2. [WebPT](https://www.softwareadvice.co.nz/software/1886/webpt-emr) — 4.2/5 (484 reviews) 3. [Nookal](https://www.softwareadvice.co.nz/software/364897/nookal) — 4.5/5 (90 reviews) 4. [Jane](https://www.softwareadvice.co.nz/software/86099/jane) — 4.8/5 (536 reviews) 5. [OptimisPT](https://www.softwareadvice.co.nz/software/2298/optimiscorp) — 4.5/5 (62 reviews) ## Reviews ### "More Than an EMR - Spry is a team behind the platform" — 5.0/5 > **Jaisie** | *11 September 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: What I like most about SPRY is that it feels like there is an actual team behind the platform. As the owner of a mobile outpatient physical therapy practice, I wear a lot of hats, so having responsive support makes a huge difference. Their Slack support has been one of my favorite features. \[sensitive content hidden\] and his colleagues are responsive when I have questions, and I don’t feel like I’m submitting a ticket and waiting forever for an answer. I’ve also had great support across different areas of my practice. \[sensitive content hidden\] helped me through the sales process, \[sensitive content hidden\] with onboarding, \[sensitive content hidden\] with enrollment, \[sensitive content hidden\] and his team with RCM, and \[sensitive content hidden\] with prior authorizations. \[sensitive content hidden\] sends me a monthly patient balance sheet, which I absolutely love because it makes it much easier to stay on top of what patients owe and where follow-up is needed. Now that I’m fully onboarded, I’ve transitioned to Monank, my Customer Success Representative, and I’m looking forward to working with him as my business continues to grow. From a clinical standpoint, the documentation platform and AI Scribe have been extremely helpful. Because we are mobile, our clinicians are traveling between patients instead of sitting in a clinic with dedicated documentation time. Anything that helps us complete documentation more efficiently is valuable. I also really like the reporting. I can review revenue, payer and insurance breakdowns, clinician productivity, billing and collections, patient balances, and other information that helps me understand how the practice is performing. Having clinical, billing, insurance, and business information within the same ecosystem has made managing a growing practice much easier. > > **Cons**: There is a lot within SPRY, so there has definitely been a learning curve as I figure out everything the platform can do. At times, I have needed help understanding where to find something or the best way to complete a particular workflow. Thankfully, the Slack support and customer success team have been very responsive when those questions come up. I would also love to continue seeing more flexibility and customization as the platform grows, especially for practices like mine that operate primarily in a mobile setting rather than a traditional brick-and-mortar clinic. > > Overall, my experience with SPRY has been very positive. I transitioned from another EMR because I wanted better support, stronger RCM services, more efficient documentation, and better visibility into the business side of my practice. SPRY has delivered in all of those areas. What really stands out to me is the people. I can actually name the individuals who have helped me at different stages. That says a lot to me. I don’t feel like I purchased software and was left on my own to figure everything out. The platform has also helped bring several pieces of running my practice together. Patient management, documentation, billing and insurance, prior authorizations, reporting, revenue cycle management, and exercise programs are all important parts of our day-to-day operations. Having more of those functions connected saves me time and gives me better visibility as an owner. The AI Scribe has been especially useful for our mobile model. Our clinicians are traveling throughout the community and treating patients in their homes, so we don’t always have the downtime between visits that clinicians in a traditional clinic may have. Being able to document more efficiently helps reduce the amount of work that follows us home at the end of the day. I also appreciate the business reporting. Being able to look at revenue, insurance mix, clinician productivity, patient balances, billing, and collections helps me make decisions based on what is actually happening in the practice instead of trying to piece the information together myself. There is still a lot within SPRY that I’m learning, but I see that as part of having a platform with many different capabilities. When I do have questions, having direct access to their team through Slack has made a big difference. For me, the value is not just in having an EMR. It is having documentation, RCM, billing and insurance support, reporting, and an accessible team behind it. As I continue growing my mobile physical therapy business, I’m looking forward to seeing how SPRY grows with us. ----- ### "FYZICAL North Ramsey" — 5.0/5 > **Vincent** | *1 September 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: I like that SPRY allows ease of use and has been always updating and making things easier for us as a clinic. They have always made attempts to help us not only grow our clinic but also making everything connected and streamlined. SPRY has helped us with billing and making it so easy to understand and are always checking and making sure everything is taken care of for billing and authorization. SPRY has also helped us create custom templates for our massage therapist making it easier on all in the clinic. We also love that SPRY support is always fast and ready at anytime of day. > > **Cons**: I don't have really any cons with SPRY its always up and ready I would say maybe 3 times in a year the system went down but was back up in 5 mins which is still faster than EMR we have used in the past. > > I have really enjoyed the SPRY experience from beginning to end. The product has been amazing and they keep adding to this amazing experience I recommend SPRY to every clinic we have spoken to and even mention it to our franchise owners all the time how great the product is\! ----- ### "Checks all the boxes" — 5.0/5 > **Dennis** | *23 January 2026* | Medical Practice | Recommendation rating: 9.0/10 > > **Pros**: We love the customization features. Being able to use the slack messaging system allows for prompt responses from the spry team. Larger or more Complicated requests do take more time. The platform continues to roll out new features which make the user interaction and workflow more efficient. Setting up virtual meetings with the spry team is a real plus when we need more communication that isn't ideal through slack or email. Our patients appreciate the text, email reminds and ease of paying bills online. Customization for appointment type, therapist, etc. via color schemes is really helpful for ease of looking at the schedule. Icons for co-pays, appointment type and status, etc are excellent for ease of looking at the schedule. Appreciate the system prompting us if information is missing, specifically with billing and units billed. System allows you to look for an open or un-initiated follow-up soap note/evaluation/ re-evaluations in order not to miss charting and billing. The AI Scribe has become a game changer. It has improved over the past 2 years and is remarkably intuitive. The user still needs to review the information but it streamlines the evaluation and documentation workflow to create a robust and efficient process, saving time. It is amazing that it will capture verbalized objective measures and place into the proper location in the chart. We do not tend to use it for SOAP notes, primarily only for evaluations. The goal setting feature tends to be vague and ambiguous unless the clinician and patient have clearly verbalized goals during the dictation portion. We do not use the exercise flowsheet at our office. The SOAP format is easy to follow and our staff appreciate the easy to view interface. Our clinic has 2 speciality services: Lymphatics and Vestibular. SPRY has either created workflows for us or had already had workflows in place for these services. They have met our requests for customization/alterations as needed for our specific needs. They continue to work with us on development of additional workflows/packages for alternative services. SPRY is working with us on maximizing our billing processes in conjunction with current billing rules and insurance requirements. > > **Cons**: There is some redundancy in information being requested of patients at the intake portion. Occasionally, like any EMR/tech platform, there are rare glitches, which usually can be easily rectified via a Slack message. At times, the response to requests for corrections/modifications is less than idea and requires follow-up requests; this is rare but does occur. > > Pleased and glad to be receiving the benefits of a perpetually improving EMR that has been updating performance of their AI Scribe feature. ----- ### "Grateful for the partnership" — 5.0/5 > **Jeff** | *10 July 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: What I like most about SPRY is the SPRY employees who we have worked with. Very professional and accommodating and patient. Specifically, \[sensitive content hidden\] have been God sends. > > **Cons**: Onboarding was confusing and we went live too soon. However, even though we had to work through several problems the SPRY team made the problem solving process good. Part of the difficulty of using the new EMR was not being fully prepared before we were using it in real time with patients. We have had to really watch our authorizations to make sure they are getting done but this is smoothing out > > I will state again that every person we have worked with at SPRY has been exceptionally professional, kind and patient. The products they provide are top shelf and highly effective. The option to create our own templates and modify the EMR is so unique. The billing team and auth team have made our cash flow much better than our prior system. ----- ### "Responsive Support" — 5.0/5 > **Molly** | *10 September 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: We’ve really enjoyed their onboarding process and the fast communication through Slack. Being able to ask questions and quickly resolve issues has been incredibly helpful. We haven’t experienced this level of responsiveness with any other EMR we’ve used to date. We also appreciate that we only pay per user and can easily add or remove users as needed, with our billing automatically updating each month. > > **Cons**: We’ve experienced some challenges with the transition of our authorization process to their team. However, after several meetings and ongoing communication, we’re getting back on track. I’m excited to see how things continue to improve and unfold moving forward. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/379410/spry?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/379410/spry) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data