--- description: Review of Aurea CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Aurea CRM | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Account Management Software](/directory/3606/account-management/software) > [Aurea CRM](/software/3793/aurea-crm) # Aurea CRM Canonical: https://www.softwareadvice.co.nz/software/3793/aurea-crm > Product description missing > > Verdict: Rated **3.5/5** by 4 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.5/5** | 4 Reviews | | Ease of Use | 3.7/5 | Based on overall reviews | | Customer Support | 2.5/5 | Based on overall reviews | | Value for Money | 3.0/5 | Based on overall reviews | | Features | 3.7/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Aurea - **Founded**: 2001 ## Commercial Context - **Pricing Details**: Contact sales for pricing options based on your industry and business needs - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Czech, Dutch, English, French, German, Polish, Spanish - **Available Countries**: Germany, United States ## Features - CRM - Calendar/Reminder System - Campaign Analytics - Campaign Management - Collaboration Tools - Contact Management - Dashboard - Interaction Tracking - Lead Management - Mobile Access - Multi-Campaign - Opportunity Management - Reminders - Sales Forecasting - Sales Pipeline Management - Third-Party Integrations ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support ## Category - [Account Management Software](https://www.softwareadvice.co.nz/directory/3606/account-management/software) ## Related Categories - [Account Management Software](https://www.softwareadvice.co.nz/directory/3606/account-management/software) - [CRM Software for Startups](https://www.softwareadvice.co.nz/directory/3235/startup/software) - [Manufacturing CRM Software](https://www.softwareadvice.co.nz/directory/3825/manufacturing/software) - [CRM Software](https://www.softwareadvice.co.nz/directory/4153/crm/software) - [Marketing Automation Software](https://www.softwareadvice.co.nz/directory/1686/automation/software) ## Alternatives 1. [Bitrix24](https://www.softwareadvice.co.nz/software/128326/bitrix24) — 4.2/5 (984 reviews) 2. [Zoho CRM](https://www.softwareadvice.co.nz/software/392464/zoho-crm) — 4.3/5 (6964 reviews) 3. [EngageBay CRM](https://www.softwareadvice.co.nz/software/83835/engagebay) — 4.7/5 (907 reviews) 4. [Spotler CRM](https://www.softwareadvice.co.nz/software/5776/really-simple-systems) — 4.4/5 (453 reviews) 5. [monday.com](https://www.softwareadvice.co.nz/software/131008/monday-com) — 4.6/5 (5726 reviews) ## Reviews ### "Experience from over 25 years of CRM projects" — 5.0/5 > **Martin** | *30 January 2019* | Information Services | Recommendation rating: 10.0/10 > > **Pros**: After the takeover of update by Aurea, the further development of the software was initially open, with some poor support. However, this has improved significantly again in recent years. > > **Cons**: One notices the software's many years of experience with many CRM projects. The functional scope and the support of CRM processes are great, the campaign management is looking for its same, different industry templates facilitate the adaptation to individual business models. The roles and rights module allows even the most complex structures to be mapped. > > Aurea's CRM software is the successor to update's CRM. Personally I have known and used the software since 1998, first as a user in various companies, today as a consultant for companies from various industries. ----- ### "ACRM NextGen" — 4.0/5 > **Verified Reviewer** | *29 November 2019* | Telecommunications | Recommendation rating: 7.0/10 > > **Pros**: I like the new version on ACRM which called ACRM NextGen as it can be customized, I think they took the idea from salesforce but it's very good from customization perspective. > > **Cons**: require windows to run which is not very stable OS in our Org. ----- ### "Terrible Service and Reliability" — 1.0/5 > **Roger** | *7 November 2018* | Media Production | Recommendation rating: 0.0/10 > > **Pros**: It was hard to like anything since their reliability was so poor. > > **Cons**: Reliability was a big issue. Their systems kept going down and impacted our e-mail sends dramatically. They took little responsibility for their issues. We had to leave at big cost because their service was so poor. > > Their servers were going down a lot and as a result our production was dramatically affected. Their costs were high and we found much better solutions at much lower costs. ----- ### "A Comprehensive Productivity And CRM Solution For The iPad" — 4.0/5 > **Michele Nachum** | *27 July 2012* > > Although I am not impressed by the lack of pricing information, in terms of the solution itself – it is very good for sales teams or any team on the road servicing customers. Update has several vertical solutions for different industries – so Update will tailor the CRM program to your company and or industry. I would definitely give Update a look-see… ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/3793/aurea-crm) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data