Absorb LMS

Pros

The user interface. It is easy to navigate and makes good use of accessibility.

Cons

In the course setup section I would like to see more developer integration options alongside SCORMS, TinCan, AICC etc. OCN requested compliance integrations with the product so it would be good to see something like this added in the future.

Alternatives Considered

Reasons for Choosing Absorb LMS

Switched From

Reasons for Switching to Absorb LMS

Pros

Robust reporting and Dashboards - Implementing robust reporting and dashboard features in Absorb LMS involved configuring custom reporting tools and dashboards to track learner progress, performance, and engagement metrics effectively. Customizing reporting for license usage and billing to meet specific organizational requirements has posed complexity, data integration, and usability challenges. Close collaboration between the Absorb billing and internal delivery teams was essential to define reporting requirements and configure custom reports accurately.

Cons

e-Commerce - Business to Customer is one of our lead profit generation initiatives, and we want to create a unique learning experience for individuals interested in shaping their DEI learning journey. Challenges were introduced in secure payment processing, and outdated knowledge-based articles were found in Absorb. Extensive collaboration was required between the finance, IT, and Absorb LMS specialists to identify the payment issues. A temporary solution was enabled to capture the payments that still pose a risk.

Integrations admin authorization - While Absorb has essential integrations on a button click, it has dependencies on the admin authorization between different systems. Admin within Absorb should also have admin privileges in other systems, which is not always the case within the organization.

Pros

Out of the features described above, there are two exciting abilities that set Absorb LMS apart from the competition. While it adapts content based on team member performance, the choice of training content is particularly well suited to the creation of visually rich, highly engaging multimedia content, which enhances knowledge retention and reduces dictionary lookup interruptions in the actual work environment training.

Cons

A few gamification strategies were incorporated in the design. Other basic and complex content translation features. Compared to the previous years, relatively few new advanced assessment tools and resources developed. Limited access to additions to the features on training modules to reflect the specific branding of a company or organization.

Pros

It does the job. The course creation feature is good, the authoring tool doesn't disappoint, and the free content library is perfect. This is very important for companies that need to deliver training in no time. The performance is good because it's cloud-based, so it scales well in case of need. The LMS could also be a source of revenue thanks to e-commerce tool. It comes with a lot of integrations so the system can communicate with external environments.

Cons

The look and feel appears dated, despite constant improvements, and the administration tasks need to be done according to Absorb's logic and it could be very different from how other LMSs work.

Pros

top notch customer service, intuitive interface and integrates well with other systems

Cons

system is very clunky for administrators and qlitchy apps. The cost is high for support beyond basics and it's hard to get queries and issues resolved in a timely manner.

Pros

Absorb has 3 very strong features: 1. Reporting is fast and can be done across different areas of the platform. 2. Email management allows easy updates or maintenance of default and custom emails. 3. Auto-assignment functionality works very well with key fields.

Cons

We're using Analyze dashboards which are very difficult to troubleshoot with various filter issues. For example, we have a dashboard with 5 filters and if there are no users that fall within the first filter, then the dashboard ignores that filter. This then allows incorrect data to appear for admins.

Pros

The easy navigation, customization options, and learner engagement capabilities have empowered our organization to deliver impactful training programs. Backed by a solid customer support, we consider this LMS as a trusted partner in education and training, that has helped us drive educational success and innovation globally.

Cons

We've learned that a perfect Learning Management System is not a reality. Though most functionalities are essential to our success there are many others that don't fit our particular user case.

Alternatives Considered

Reasons for Choosing Absorb LMS

Switched From

Reasons for Switching to Absorb LMS

Pros

One of the aspects I appreciated the most about the Absorb LMS is its user-friendly interface. Navigating through the system was intuitive, which made it easy for both adminis and learners to access courses, track progress, and engage with content seamlessly. Additionally, I found the customizable reporting tools to be exceptionally useful. The ability to generate detailed reports on learner progress, course effectiveness, and other metrics allowed us to make informed decisions and tailor our training programs effectively. Overall, the combination of usability and robust reporting capabilities made Absorb LMS a valuable asset for our organization's learning and development initiatives.

Cons

While the LMS offers many valuable features, one area tat could be improved is its performance on mobile app. Addressing it could enhance the platform's versatility and make it even more adaptable to diverse organizational requirements.
Also, if they had full integration with Opensesame my content management would have been smooth.

Alternatives Considered

Reasons for Switching to Absorb LMS

Pros

There are alot of off the shelf templates that can be used. Can customize templates for corporate use. Content can have branching for easier completing multiple items from the same sheet

Cons

I do not find it intutive and so I spend too much time creating items that are not as easy to create from as I would like to see.

Pros

You can assign training based on departments. Set deadlines and have a little questionnaire.

Cons

There should be limitations on how long the training video should be. some divisions put up videos that are over 2 hours long.

Absorb should advise that training is absorbs in smaller doses.

Documents for the videos should be easily visible as well after the video ends instead of watching the video again and waiting for the steps.

Pros

Implementation was failry easy and all staff are great with communication and getting things done. TGhey worked within our budget.

Cons

We should have done more training on the Create portion prior to implementation.

Alternatives Considered

Reasons for Switching to Absorb LMS

Pros

Absorb has made it so easy to design custom content and roll-out training courses necessary for our organization. Absorb is easy for our learners to use, and the system has made integrations simple and straight-forward.

Cons

We've had zero issues with Absorb implementation & use.

Alternatives Considered

Reasons for Choosing Absorb LMS

Switched From

Pros

Our biggest pluses for Absorb are the integration with Salesforce and users being able to take courses directly from salesforce and the ease of use for our admins to create and manage courses.

Our implementation experience with [sensitive content hidden] as our Implementation Manager was exceptional. We always felt informed, supported, and capable of transitioning to our new LMS.

Customer support ranging from the development team to the billing team has been outstanding.

Cons

The only thing we'd love to see is the ability for the Absorb design/customizations be able to transfer over to the Salesforce experience for users, for course branding consistency.

Alternatives Considered

Reasons for Choosing Absorb LMS

Switched From

Pros

The simplicity of the system - back end and front end - have made the implementation and launch of our Absorb LMS very straightforward. My company has some unique use cases and my implementation manager, [sensitive content hidden], workshopped a number of issues with me and together we came up with effective solutions. The ease of uploading content has meant that I have had the opportunity to test various course set-ups very quickly.

Cons

Our courses require individualised feedback for assessments and currently Absorb is not set-up to allow for this in a comprehensive manner.

Alternatives Considered

Reasons for Choosing Absorb LMS

Reasons for Switching to Absorb LMS

Pros

The Absorb LMS is easily customizable and Admin/Learner user-friendly. This allowed me to expand my Training effort and capabilities with not only scope but greater efficiencies in that I can customize the LMS to meet the varying needs of my different stakeholders.

Cons

If there is a negative, it is in the format of the Training Transcript when printed, or exported as an electronic file. The courses appear in alphabetical order without the ability to filter for a time period, or sort chronologically. This frustrates Supervisors who then have to review the entire transcript to find what training an employee has completed in the last year. I understand the Transcript are being reworked by Absorb for 2022, so this may become a non-issue.

Alternatives Considered

Reasons for Choosing Absorb LMS

Reasons for Switching to Absorb LMS

Pros

What I appreciate most about Absorb LMS is the invaluable support provided by resources such as [sensitive content hidden]. Their guidance has been instrumental in our journey with the platform, particularly during the initial stages when onboarding took longer than anticipated. Their expertise has enabled us to overcome challenges efficiently and make significant progress, ensuring that we maximize the benefits of our Absorb LMS account.

Cons

While Absorb LMS's customizability is undoubtedly a strength, it also presents a unique challenge: starting with a clean slate. Unlike more rigid systems with predefined templates, Absorb LMS offers a blank canvas, requiring organizations to invest time and effort into tailoring the platform to their specific needs. However, this process, while initially demanding, ultimately ensures that the learning experience is precisely aligned with the organization's goals and values, resulting in a more effective and engaging training program in the long run.

Pros

For the most part, Absorb is easy to use and intuitive. The Create tool with the addition of AI is a huge help in the creation of new content. Our Absorb support team is always available to help when needed.

Cons

Some aspects of Absorb are cumbersome - for example, when creating a class, it is really easy to click on the wrong button, so you end up enrolling the entire company in the class vs. just making it available to everyone.

Pros

Everyone should adopt Absorb LMS because it is a reliable learning management system.
I like simplicity of the features of Absorb LMS.

Cons

Absorb LMS meets our needs.
No flaws about Absorb LMS.

Pros

The customer support- our Client Success Manager [sensitive content hidden] is always available to help answer questions, resolve issues, and suggest things we can do with our LMS. It is a load off of my mind to know that no matter the issue, we have our CSM to help us out.

Cons

I'd like to be able to build more custom reports myself (e.g. pulling enrollment numbers and evaluation responses for certain courses automatically) but our CSM has still helped figure out workarounds to pull the information we need.

Pros

The platform is well crafted, providing options for just about everything I needed. Whenever I had a need, there was a way to get it done.

Cons

The mobile app needs some work. Other than that, everything worked very well.

Pros

lots of quick support from CS and your rep

Cons

customization may be limited but there are still lots of way you can customize

Pros

Extracting data and records for dashboarding is extremely easy with top notch customer service.

Cons

Sometimes it can be confusing to navigate the admin interface

Pros

The ease of the set up, building of the platform, and the support received from our Absorb Team.

Cons

There were a few snags in the process that pertained to our custom use of the platform. However, those issues were quickly addressed and solutions were offered by the team.

Pros

Absorb allows my company to track our customer learning progress to see if they are taking time outside our account manager meetings. It prevents repetitive meetings reviewing the same feature numerous times because customers need time to review topics.

Cons

It takes time to set up, but you get out what you put into any product.

Pros

The Absorb LMS is the most interactive platform for online learning. Lots of courses on the particular technologies are easily available. Offers challenging and productive Assessment and Quizzes. Content management and storage are done easily on Absorb LMS.

Cons

There's nothing to dislike about Absorb LMS. It is efficient and widely used LMS. Customer service are highly interactive and gives resolution properly.