About Wrike

Wrike is a cloud-based project management platform for teams of 20+ that is suitable for both large enterprises and SMBs. It supports remote work for various teams. This solution comes with Gantt charts, calendars, workload view for resource management, custom dashboards, and real-time updates. It allows for structuring via folders, projects, and tasks as well as auto-assignment based on task statuses. Wrike for Marketers is a separate product with tailored templates, proofing tools and an Adobe extension. Wrike integrates with a variety of tools including SalesForce, Dropbox, Slack, and Adobe Creative Cloud and offers an open API. Wrike is suitable for marketing, operations, creative, and large to midsize IT teams. The solution is priced per-user and is on a monthly subscription basis.
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Wrike pricing

Wrike has a free version and offers a free trial. Wrike paid version starts at US$9.80/month.

Starting Price:
US$9.80/month
Free Version:
Yes
Free trial:

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Wrike Reviews

Feature rating

Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4.5
5 reviews of 1,660 View all reviews
Sanskriti G.
  • Industry: Information Technology & Services
  • Company size: 501-1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 16/10/2020

Wrike; a comprehensive project management tool

Overall, we had a positive experience with the application. We deployed wrike at our desk, and able to get optimum results. We were able to manage 250+ employees from a single application. With wrike we were able to track everything including project schedules, working hours, ongoing tasks with detailed reports and analytics with visualizations and work flows. So, I would prefer wrike when it comes to project management, and it has been a great asset for team collaboration and event handling.

Pros

Wrike is quick and easy to setup. It has clean interface with variant functionality. Well its initutive with smooth navigation and flexible for team collaboration where users are able to organize the workforce and utilize the resources at work.

Cons

With its rock- solid performance at work, I couldn't notice demerits with the app. However, its quite expensive when it comes to pricing. But the features we are getting up with the app purchase is at the top, and can't deny that its way better than other competitive project management tools.

Laetitia B.
  • Industry: Design
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 13/01/2021

Wrike for small businesses

Pros

It's flexible and there are multiple ways to look at projects/task depending on how users like to see things. For example as a list, Gantt chart, table or Boards which is really handy as we have designers and programmers who work very differently.

The decision to go with Wrike was also skewed by the ability to have external collaborators join the team.

The ability to add custom fields makes it easy to add information required.

Different views enable tasks to be seen by project, person, folder etc.

Being able to track time on each task is also really useful and easy for everyone.

New features are being rolled out frequently and Wrike is fast catching up on the areas I thought were lacking initially.

Cons

The flexibility and customisation makes it a bit confusing to start with, and I also found that the initial set up we had was not optimal. This was the first time we used a Project Management system to this extent, so this may be more of a user error issue.

The "CRM" workaround I don't think is worth the trouble.

The pricing model is the one that I think lets Wrike down the most. I understand the reason for a minimum of 5 seats, but every increment after this is in 5 seats as well. For a small business, this is a real issue in my view. This is also the case for additional features, many of which are only used by Admin, but are invoiced for each seat.

Justin A.
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 22/04/2021

Wrike: The only software you'll need for complete CRM control!

I've utilized several brands of project management software and I keep coming back to Wrike. The level of detail available is unmatched in the industry and for a company that thrives on attention to detail, this is a no-brainer.

Pros

Everything! Once onboarded and trained, Wrike does everything (and more) that's needed to track projects, organize campaigns and communicate with fellow team members.

Cons

It is a very robust software, so a fair amount of (initial and ongoing) training is required. However, it is time well spent!

Verified Reviewer
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
2
Customer Support
1

1
Reviewed on 27/03/2021

Marketing Agency Buyer Beware

Buyer beware if you're a marketing agency looking at Wrike for PM tool. We engaged Wrike to help us solve some very specific issues in which we outlined in detail during our numerous calls with sales rep. He showed us high-level that we could solve for our needs in his demo account which was not set-up to be agency-specific. He gave us test access and we tested as much as we knew how to test not understanding how to use the system but was reassured by the sales rep over and over again that Wrike could solve our needs. We decided to proceed with Wrike and even purchase the onboarding package so that someone could train us on how to use the system. The first onboarding rep we were given had literally zero clue how agency operations were set-up. We again outlined everything we needed Wrike to accomplish for our business and we left our first session feeling like we made a big mistake. We were given a second onboarding rep who was a lot better however, after three sessions, he couldn't even help us with solving our needs. To his credit, he tried so many workarounds but the system still wasn't working for what we made very clear we needed it to do. For reference these are the items we stated numerous times we needed this system to solve for:

1. transparency with clients being able to plan out ongoing marketing plans (solved only 50%)
2. track time and effort to be able to track workload (solved)
3. track ongoing month-over-month retainer budgets and products clients (not accurate

Pros

Detailed task management
Workload managment

Cons

See below including very poor customer service

Response from Wrike

Thanks for your feedback. The experience you describe does not reflect the level of service we strive to deliver, and we want to help make it right. We were unable to identify your account from the information here, so please contact us directly at [email protected] We would love to make things right if you give us another chance.

Replied 6/04/2021
Syazwani I.
  • Industry: Financial Services
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 24/02/2021

Wrike project management tools is incredible

Wrike is all i need for our project, task and product launching. Every stages of the progress is very detailed so that we will not miss any important steps in between. Talking about notification, i can tags every team members in each steps of the progress to take more attention on the progress and vice versa. I really helping to making our project progress as smooth and as effective as possible.

Pros

Wrike really has help my team to work as a unit, especially when we had to work from remote area or work from home(WFH). Collaborating on project in virtual setting is never has been easy, but using all the features and integration with other software really has make this software one stop center for all my project management needs. Launching a product with Wrike has its own benefit and everything can be accelerate for more fast product launching.

Cons

Wrike is actually not that simple to setting everything up especially when i have use so many software integration like JIRA and Okta. Some of integration is working without any problem, but some need the helps from the customer service to fully integrated it with my system.

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