--- description: Review of Sociocs Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Sociocs | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/4742/customer-communications-mngt/software) > [Sociocs](/software/377457/sociocs) # Sociocs Canonical: https://www.softwareadvice.co.nz/software/377457/sociocs Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.co.nz/software/377457/sociocs?page=2) > Sociocs is a cloud-based customer communications management platform designed for small to mid-size businesses across several industries that want to strengthen customer engagement through messaging. It offers features for managing business messaging at scale. Businesses can send bulk SMS text messages and WhatsApp messages to reach customers on their preferred channels. Sociocs lets businesses collect Google reviews and engage customers through live chat on their websites. Voicemail drops and website form responses provide additional ways for businesses to connect with customers. It provides support to help businesses create messaging campaigns. Support is offered via email, chat, and other measures. Sociocs provides mobile applications to Android and iOS users. > > Verdict: Rated **4.6/5** by 118 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 118 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Tracious Technology Private Limited ## Commercial Context - **Starting Price**: US$20.00 - **Pricing model**: Other (Free version available) (Free Trial) - **Pricing Details**: Monthly and Yearly payment options available. Flexible pricing based on your needs. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - API - Alerts/Notifications - Batch Communications - Chat/Messaging - Customer Database - Customer History - Feedback Management - Inbox Management - Interaction Tracking - Multi-Channel Communication - On-Demand Communications - Personalisation - SMS Messaging - Social Media Integration - Template Management - Third-Party Integrations - Video Support ## Integrations (6 total) - Buffer - Curve Dental - PrognoCIS - Webflow - WordPress - Zapier ## Support Options - Email/Help Desk - Knowledge Base - Chat ## Category - [Customer Communications Management Software](https://www.softwareadvice.co.nz/directory/4742/customer-communications-mngt/software) ## Alternatives 1. 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It is a great platform which help the users and organizations in communicating with each other through two way texting conversations, bulks messages and many more. > > **Cons**: The platform is great but they can make the price a little better for social media management because there are some other options available in the market with better prices. The UI can be a little better and I have also noticed a slow and lag while working on it. > > I will say that it is a platform that every new organization should try because it provides corporate channels for better communication with customers and social media management. The trial version can be great for new users as well. ----- ### "Great all rounder platform for me" — 5.0/5 > **Gyarshilal** | *24 February 2023* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: I like Sociocs to be perfect for companies trying to improve customer service since I really appreciate streamlined communication. I think Sociocs' two-way text conversations are awesome for building relationships and quickly answering customer queries. With Sociocs, firms are able to SMS large client groups, which is really helpful. Plus, Sociocs automates responses to common questions, saving time and boosting communication. It even allows one-click texting, which makes customer communication even better. > > **Cons**: Sociocs to be an excellent communication tool for businesses, but there are a few drawbacks I need to keep in mind. Primarily, Sociocs is a text messaging platform and doesn't offer as many features as some other customer communication tools. Additionally, Sociocs currently has limited integrations with other tools and platforms, which could be a drawback for me. Lastly, while Sociocs is reasonably priced, it may not be the most affordable option for my small business. > > I recommend Sociocs to firms searching for a simple and effective consumer communication solution. Its two-way text discussions, bulk messaging, auto messaging, and click-to-chat features make it easy for me to engage with consumers and give excellent service. For firms that value efficient communication and client happiness, I think Sociocs is a good alternative. ----- ### "Sociocs is amazing" — 5.0/5 > **Rahul** | *2 March 2023* | Higher Education | Recommendation rating: 5.0/10 > > **Pros**: Functionality: Sociocs software that provides useful functions and features to help me manage my social media accounts or analyze social media data is highly valued.Integration: Sociocs software that integrates well with other software and tools, such as CRM systems or email marketing tools, is highly appreciated.Support: I appreciate software that offers good customer support and technical assistance.Security: Sociocs software that provides strong security measures to protect my data and prevent cyber attacks is highly valued. > > **Cons**: Complexity: You may dislike software that is overly complex or difficult to use, requiring significant time and effort to learn.Cost: You may dislike software that is expensive, especially if there are other free or lower-cost alternatives available.Bugs and glitches: Sociocs software that is prone to bugs, crashes, or other technical issues can be frustrating for users.Limited functionality: Some of you may dislike sociocs software that lacks certain features or functions they need to manage their social media accounts effectively. > > I am happy with Sociocs and would like to suggest it to others. ----- ### "Easy to use Social Messaging Product" — 5.0/5 > **Kiran** | *12 February 2023* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: 1. Ease of Use2. Pricing3. Multi-Channel Support > > **Cons**: 1. Could have more social channels to support.2. Pricing per channel could be better. 3. Customer support could get better > > Sociocs is one of the best software for managing social messaging. Easy to handle corporate channels and run multi-channel campaigns. The customer support is good as well. ----- ### "Great software for bulk business texting and communication" — 4.0/5 > **Sushruth** | *24 March 2023* | Financial Services | Recommendation rating: 8.0/10 > > **Pros**: One of the best things about Sociocs is the different channels that are available inside it. We get to connect via Facebook, Telegram and even google business messenger to connect with clients. Also, the reminder messages are automatic which is very good > > **Cons**: There should be more help content that is needed in the application. The entire UI of the platform is very good, but more emphasis should be given on the contact import and export options > > My overall experience with Sociocs has been very good so far and I hope it continues this way. ----- Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.co.nz/software/377457/sociocs?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/377457/sociocs) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data