--- description: Review of Sociocs Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Sociocs | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/4742/customer-communications-mngt/software) > [Sociocs](/software/377457/sociocs) # Sociocs Canonical: https://www.softwareadvice.co.nz/software/377457/sociocs Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.co.nz/software/377457/sociocs?page=2) > Sociocs is a cloud-based customer communications management platform designed for small to mid-size businesses across several industries that want to strengthen customer engagement through messaging. It offers features for managing business messaging at scale. Businesses can send bulk SMS text messages and WhatsApp messages to reach customers on their preferred channels. Sociocs lets businesses collect Google reviews and engage customers through live chat on their websites. Voicemail drops and website form responses provide additional ways for businesses to connect with customers. It provides support to help businesses create messaging campaigns. Support is offered via email, chat, and other measures. Sociocs provides mobile applications to Android and iOS users. > > Verdict: Rated **4.6/5** by 118 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 118 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Tracious Technology Private Limited ## Commercial Context - **Starting Price**: US$20.00 - **Pricing model**: Other (Free version available) (Free Trial) - **Pricing Details**: Monthly and Yearly payment options available. Flexible pricing based on your needs. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - API - Alerts/Notifications - Batch Communications - Chat/Messaging - Customer Database - Customer History - Feedback Management - Inbox Management - Interaction Tracking - Multi-Channel Communication - On-Demand Communications - Personalisation - SMS Messaging - Social Media Integration - Template Management - Third-Party Integrations - Video Support ## Integrations (6 total) - Buffer - Curve Dental - PrognoCIS - Webflow - WordPress - Zapier ## Support Options - Email/Help Desk - Knowledge Base - Chat ## Category - [Customer Communications Management Software](https://www.softwareadvice.co.nz/directory/4742/customer-communications-mngt/software) ## Alternatives 1. 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It gives timely updates that helps in serving the customer better. > > **Cons**: I like everything in it as it helps me in my daily office routine. > > As of now everything works well for me in my overall experience with it. ----- ### "Sociocs provides a centralized platform for more than one social media accounts." — 5.0/5 > **Sachin** | *13 June 2023* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Sociocs facilitates collaboration, promotes knowledge sharing, builds communities, and offers data-driven insights. It provides a centralized platform for communication and project management, enhancing productivity and streamlining workflow. Sociocs enables users to create a repository of valuable insights, fostering continuous improvement. > > **Cons**: Implementation may require significant time and resources. Sociocs relies on digital connectivity, making it susceptible to disruptions. Organizations must ensure reliable internet access. Data security and privacy concerns should be addressed with appropriate measures. > > Overall experience of using Sociocs is highly positive. Sociocs provides a user-friendly and intuitive platform that facilitates collaboration, knowledge sharing, and community building. We can easily communicate, exchange ideas, and coordinate tasks, leading to enhanced productivity and streamlined workflows. The ability to create and access a repository of insights and best practices promotes a culture of continuous improvement. Sociocs also fosters networking opportunities and professional growth by connecting like-minded individuals and facilitating engaging discussions. Moreover, the availability of data-driven insights and analytics empowers us to make informed decisions and optimize strategies. ----- ### "Sociocs is amazing" — 5.0/5 > **Rahul** | *2 March 2023* | Higher Education | Recommendation rating: 5.0/10 > > **Pros**: Functionality: Sociocs software that provides useful functions and features to help me manage my social media accounts or analyze social media data is highly valued.Integration: Sociocs software that integrates well with other software and tools, such as CRM systems or email marketing tools, is highly appreciated.Support: I appreciate software that offers good customer support and technical assistance.Security: Sociocs software that provides strong security measures to protect my data and prevent cyber attacks is highly valued. > > **Cons**: Complexity: You may dislike software that is overly complex or difficult to use, requiring significant time and effort to learn.Cost: You may dislike software that is expensive, especially if there are other free or lower-cost alternatives available.Bugs and glitches: Sociocs software that is prone to bugs, crashes, or other technical issues can be frustrating for users.Limited functionality: Some of you may dislike sociocs software that lacks certain features or functions they need to manage their social media accounts effectively. > > I am happy with Sociocs and would like to suggest it to others. ----- ### "Sociocs: Customer engagement & online communication tool" — 4.0/5 > **Prasath** | *19 May 2023* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: We can communicate effectively with our clients as well as provide an outstanding online customer service experience. By using this tool, we can acquire new customers as well as retain existing customers easily to expand. The Google Play store makes it easy for businesses to download and use this highly customizable application. Businesses can enhance their growth and operation efficiency with this tool. The company offers outstanding customer service, social media management tools, and messenger options. > > **Cons**: Despite its effectiveness in attracting new clients and accelerating a business's growth exponentially in highly profitable ways, this customer engagement tool has not encountered any issues as of yet. Adding additional features to the app would help it remain relevant to the market and business needs. > > Sociocs stands out as an exceptional online customer engagement platform, highly valued by businesses and professionals alike. With its extensive range of features, it enables effortless business text messaging and online bulk text messaging. What sets it apart is its seamless execution of live chat and web chat messaging, ensuring smooth and uninterrupted communication experiences. Sociocs is the go-to solution for efficient customer engagement without any complications or delays. ----- ### "Sociocs provides automation for social media management" — 4.0/5 > **Pratush** | *16 June 2024* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: I like using Sociocs on a regular basis because it offers a comprehensive suite of tools that help users like us manage our social media campaigns and customer interactions through a single mobile application in the best efficient and user-friendly way possible. Also, they provide a free version with substantial features that can be accessed from anywhere, offering different valuable insights and capabilities for enhancing our social media presence in the market. > > **Cons**: The main challenge that we face while using this platform in the long term is that it primarily focuses on basic social media management and not on advanced analytics and automation services that are needed for more sophisticated internet campaigns. Also, in the free version, the reporting features are limited, which restrict the depth of analysis a user can ever perform. > > My overall experience of using Sociocs in our company is great, I found this platform great for managing social media for personal and even for small businesses, but it becomes really challenging if you want to scale its usage with large teams and advanced marketing strategies that require more robust analytical and automation tools which it doesn't have. ----- Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.co.nz/software/377457/sociocs?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/377457/sociocs) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data