--- description: Review of alternative logic Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: alternative logic | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Workflow Management Software](/directory/4272/workflow/software) > [alternative logic](/software/375491/officelogic) # alternative logic Canonical: https://www.softwareadvice.co.nz/software/375491/officelogic Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/375491/officelogic?page=2) > alternative logic is a workforce management solution that assists businesses with route planning, asset tracking, scheduling, workflow automation and reporting, among other processes. Teams can update, create and close customer support tickets according to requirements. Key features of alternative logic include email notifications, a drag-and-drop interface, case management and barcode scanning. Businesses can use dashboards and reports to gain insights into key performance indicators (KPIs) and service-level agreements (SLAs). > > Verdict: Rated **4.8/5** by 11 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 11 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: alternative logic - **Founded**: 2002 ## Commercial Context - **Pricing Details**: Contact alternative logic for pricing details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Ireland, United Kingdom ## Features - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Automated Scheduling - Business Process Automation - Data Import/Export - Delivery Tracking - Dispatch Management - Drag & Drop - Driver Management - Electronic Signature - Employee Database - Employee Management - Employee Scheduling - GPS - Inventory Management - Labor Forecasting - Live Driver Tracking - Mobile Access ## Integrations (5 total) - Appian - IBM WebSphere Application Server - Intact iQ - Microsoft Azure - Quartix ## Support Options - Email/Help Desk - Phone Support ## Category - [Workflow Management Software](https://www.softwareadvice.co.nz/directory/4272/workflow/software) ## Related Categories - [Workflow Management Software](https://www.softwareadvice.co.nz/directory/4272/workflow/software) - [Field Service Management Software](https://www.softwareadvice.co.nz/directory/4540/field-service/software) - [Route Planning Software](https://www.softwareadvice.co.nz/directory/1917/route-planning/software) - [Workforce Management Software](https://www.softwareadvice.co.nz/directory/374/workforce-management-software/software) ## Alternatives 1. [Salesforce Service Cloud](https://www.softwareadvice.co.nz/software/363691/service-cloud) — 4.5/5 (820 reviews) 2. [Housecall Pro](https://www.softwareadvice.co.nz/software/7729/housecall) — 4.7/5 (2737 reviews) 3. [Connecteam](https://www.softwareadvice.co.nz/software/109560/connecteam) — 4.6/5 (5058 reviews) 4. [Jobber](https://www.softwareadvice.co.nz/software/3660/jobber-lawncare) — 4.6/5 (1420 reviews) 5. [Wrike](https://www.softwareadvice.co.nz/software/3777/wrike-pm) — 4.4/5 (2887 reviews) ## Reviews ### "Proactive support, knowledgeable management, fully configurable platform" — 5.0/5 > **Dušan** | *5 March 2023* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: Very intuitive UI, great UX, majority of screens, flows, fields are configurable. Their support is proactive, when something reported, AL support responds within minutes. Management is always hands-on, understands our needs, provides quick dev estimations. > > **Cons**: It would be great if Alt Logic could develop into a comprehensive Telco solution (similar to OSS) which would enable Altnets to switch Planning, Build, Civils, etc. to their platform too. ----- ### "Easy for end users and schedulers Work Flow Application" — 5.0/5 > **Steve** | *1 March 2023* | Utilities | Recommendation rating: 10.0/10 > > **Pros**: Easy to use from both a scheduling (back office) users point of view and for the operational field deployed staff. Very simple to schedule and, where required, amend work.Allows for live tracking of jobs, progress and safety issues can be seen and addressed. > > **Cons**: None > > Use of this system has reduced our paperwork significantly and allowed immediate, photograph supported reports to be generated and invoiced to clients.Very responsive support from the alternative logic staff, always willing to talk through issues and help to program solutions. ----- ### "Great flexibility and support" — 4.0/5 > **Peter** | *4 May 2023* | Building Materials | Recommendation rating: 8.0/10 > > **Pros**: The best thing about our AltLogic implementation and our ongoing maintenance of it is the ability to knock ideas backwards and forwards with \[sensitive content hidden\] and arrive at a solution together. > > **Cons**: We'd love to be able to have more control over the interfaces of both OfficeLogic and FieldLogic ourselves - sometimes there are little things which we want to tweak which we have to ask the support team to change. It's not a big deal, but sometimes it's an experimental change which we want to to-and-fro with quite a bit, and that's just not smooth when we can't make the change ourselves. > > AltLogic have been very accommodating in allowing us to do more configuration of workflows, etc., than I believe they usually allow their customers to do. The size and attitude of their team is what makes this kind of relationship possible, and that something you can always accurately predict when choosing a product, so this is very satisfactory. ----- ### "Excellent system, brilliant customer service" — 5.0/5 > **Kirk** | *3 March 2023* | Transportation/Trucking/Railroad | Recommendation rating: 9.0/10 > > **Pros**: The interactive dashboard is the most used feature across the service, giving us real easy access to time slots for locations, when drivers are due, and when they left, ensuring their punctuality is correct for service delivery. > > **Cons**: We find the trip allocation feature to be a bit fiddly, however the support team are always happy to manually do this for us upon request. > > Team involved us when developing and rolling out the system, which made us feel included in the whole process. The technical team take on board ideas and listen tentatively to technical feedback from us (the user) if we feel something could be done better, they will raise a ticket, investigate and feedback quickly. ----- ### "Efficient and Usefool Scheduling and Capacity Management Software" — 5.0/5 > **Keri** | *2 March 2023* | Oil & Energy | Recommendation rating: 9.0/10 > > **Pros**: Easy to use and effective for capacity management. Ability to report or build reports out of it. > > **Cons**: Assigning jobs to engineers is a very manual step. > > Very engaged team who offer support in a very quick and efficient way. Helpful with testing and updates required outside of larger products. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/375491/officelogic?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/375491/officelogic) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data