---
description: Review of Square Point of Sale Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
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title: Square Point of Sale | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# Square Point of Sale

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> Square Point of Sale is a cloud-based system designed to process payments and manage business operations across various industries. It serves food and beverage establishments, retail stores, beauty salons, service providers and general businesses. The system offers customizable modes with industry-specific features. Restaurants can access table management and course tracking. Retail businesses benefit from inventory controls. Beauty professionals manage appointment bookings and service providers handle invoicing and estimates.&#10;&#10;The platform accepts major payment types, including credit cards, contactless payments, keyed-in transactions, cash and Square Gift Cards. Payments can be processed through hardware options such as the Square Handheld and Square Register, or without hardware using Tap to Pay on iPhone or Android devices. Offline payment processing is available, storing transactions during internet outages for up to twenty-four hours. Fund transfers occur automatically the next business day or instantly for a fee. Features include customizable item grids, modifier options for product variations, inventory tracking with low-stock alerts and itemized refund capabilities.&#10;&#10;Square Point of Sale offers real-time reporting and analytics through the Square Dashboard. It tracks sales performance, identifies top-selling items and analyzes customer behavior patterns. The system integrates in-person, online and third-party application sales into a unified view. Team management features include individual staff passcodes, customizable permission settings and activity tracking. Built-in security measures include fraud protection, data security protocols, dispute management and PCI compliance standards. Additional capabilities include loyalty program management, digital and printed receipt options, automatic discount creation and remote device management across multiple locations.
> 
> Verdict: Rated **4.6/5** by 3028 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 3028 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Square
- **Location**: San Francisco, US
- **Founded**: 2009

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**: Other (Free version available) (Free Trial)
- **Pricing Details**: Run your business with a plan that grows with you – starting at $0&#10;&#10;Pick the plan that fits your business today, with the flexibility to switch or cancel anytime. No hidden fees or locked-in contracts.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, Japanese, Spanish
- **Available Countries**: Australia, Canada, Ireland, Japan, Spain, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Barcode/Ticket Scanning
- Billing & Invoicing
- CRM
- Cash Management
- Clock In/Out
- Commission Management
- Contact Database
- Contact Management
- Credit Card Processing
- Custom Cake Orders
- Customer Accounts
- Customer Database
- Customer History
- Customer Management

## Integrations (23 total)

- Acuity Scheduling
- CSI Platform
- Craver
- DAVO
- Fomo
- Linktree
- Local Line
- Mailchimp
- Make
- MarginEdge
- MoeGo
- Paymo
- Poptin
- Printful
- QuickBooks Online

... and 8 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Mobile Software](https://www.softwareadvice.co.nz/directory/4238/mobility/software)

## Related Categories

- [Mobile Software](https://www.softwareadvice.co.nz/directory/4238/mobility/software)
- [Retail POS Systems](https://www.softwareadvice.co.nz/directory/4562/retail/software)
- [iPad POS Software](https://www.softwareadvice.co.nz/directory/435/ipad-pos/software)
- [Mobile Point of Sale Systems Software](https://www.softwareadvice.co.nz/directory/1400/mpos/software)
- [Retail Inventory Management Software](https://www.softwareadvice.co.nz/directory/30/inventory-management-software/software)

## Alternatives

1. [PayPal](https://www.softwareadvice.co.nz/software/104664/paypal) — 4.6/5 (26378 reviews)
2. [Stripe](https://www.softwareadvice.co.nz/software/49509/stripe) — 4.6/5 (3331 reviews)
3. [Epos Now](https://www.softwareadvice.co.nz/software/21000/epos-now) — 3.8/5 (716 reviews)
4. [Google Pay](https://www.softwareadvice.co.nz/software/124963/google-pay) — 4.6/5 (914 reviews)
5. [Clover](https://www.softwareadvice.co.nz/software/61761/clover) — 3.8/5 (570 reviews)

## Reviews

### "Square POS is a helpfulntool for bussiness owners" — 5.0/5

> **Niquan** | *11 April 2026* | Logistics & Supply Chain | Recommendation rating: 7.0/10
> 
> **Pros**: Square helps with taking payments from customers it has a fee but is low and the customer service is goos
> 
> **Cons**: What i like about square POS is the feature for offline payment contact less payment amd manual payments
> 
> My overall experience with SQUARE Is still positive and i would still recommend ot to other small businesses owners

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### "Small business must have" — 4.0/5

> **Aireanne** | *17 November 2025* | Food & Beverages | Recommendation rating: 9.0/10
> 
> **Pros**: We like how user friendly it is to use and the app works great. We were able to set up an account quickly and start processing right away.
> 
> **Cons**: I wish there was a way to edit invoices once the guest pays. Like adding an address or a start time for an event .
> 
> We’ve enjoyed having square point of sale. We switched over from a competitor and have found it to be a great tool for our business

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### "Easy to use for small business" — 4.0/5

> **Anonymous User** | *19 March 2026* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: Easy enough to use for my small business and doesn’t require a lot of knowledge to use the software.
> 
> **Cons**: No real problems other than sometimes just having the WiFi to be able to run the software. Very few cons.
> 
> This is just a basic software that meets my needs for my side hustle. I didn’t need a lot of bells and whistles and this fit perfectly.

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### "My Square nightmare" — 1.0/5

> **John** | *11 December 2025* | Consumer Services | Recommendation rating: 0.0/10
> 
> **Pros**: I have been using Square for several years. I liked the simplicity of using it, although Square charges the same fee for debit cards as for credit cards and is a point higher if you have to manually process the charge.
> 
> **Cons**: They will not refund processing fees for mistaken charges (see below). My efforts to get a reversal of the fees assessed fell on deaf ears.
> 
> My Square nightmare:&#10;I have been using Square for several years. I liked the simplicity of using it, although Square charges the same fee for debit cards as for credit cards and is a point higher if you have to manually process the charge. I have been able to accept that. But after what happened to me last week, I have to speak out.&#10;&#10;Last week I processed a charge. The correct amount of the charge was $422.57, but the amount that was processed was $42,257.33 ($422.57 plus two 3s). I can’t say with certainty that I didn’t somehow hit the 3 key a couple times by accident, but I don’t think I did and I know I didn’t intend to. When I saw the amount that was actually charged I IMMEDIATELY REVERSED THE CHARGE  by issuing a refund for a “mistaken charge.” (The reversal was processed 4 minutes after the charge.) Then I went back and processed the correct amount. The next morning I got an email from Square informing me that it was taking $687.41 from my biz checking account in order to cover the processing fees from the refunded charge (my Square account had a balance that Square also took, a total of $1,098.69). At first I assumed it was just part of the process and it would be refunded to my account. When it didn’t happen I contacted customer service. It took a while to reach customer service and when I did I went through 6 levels of online CSRs rejecting my request that the charge be reversed. I was told that the processing charge was not refundable and there was nothing they could do about it. I appealed until I couldn’t appeal any more (which is why I went through 6 levels). Without exception everyone was sympathetic to my situation, without exception no one did anything to make it right.&#10;&#10;All that is left to me now is to share my horror story as far and wide as possible to warn other small businesses about this horrible, unethical business practice. I’m sure I’m not the only one this has happened to; don’t let it happen to you.

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### "Game changer for my business, great options, easy to use" — 5.0/5

> **Anna** | *27 August 2025* | Design | Recommendation rating: 10.0/10
> 
> **Pros**: Square has a lot of fantastic options yet it is still very easy to use, very intuitive and I use it from my computer as well as my phone. It’s great and gives my customers so many payment options including Clearpay and that means so much for me as a small business. I can offer so many easy ways to pay me, especially for my customers from abroad. True game changer for my business\! Online terminal means that I can easily send payment links and if for some reason there is an issue with one way of doing it, Square gives me more options and it’s great.
> 
> **Cons**: I don’t think I have least favourite thing. The only think I maybe don't fully get is why there is a separate app for invoicing but maybe this make sense if square is the only system you use.
> 
> Square is a game changer for such a small business as mine. I believe that since I am offering many payment options, my customers are more keen to buy. I find it a great tool to especially when dealing with my customers from abroad, I don’t think I would be able to have them without square. Many options, great even if your business is growing fast, and at the same time very intuitive and easy to use on mobiles as well as on a computer.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/374161/square-register-pos)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/374161/square-register-pos> |
| en | <https://www.softwareadvice.com/retail/square-point-of-sale-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/374161/square-register-pos> |
| en-GB | <https://www.softwareadvice.co.uk/software/374161/square-register-pos> |
| en-IE | <https://www.softwareadvice.ie/software/374161/square-register-pos> |
| en-NZ | <https://www.softwareadvice.co.nz/software/374161/square-register-pos> |

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