
Square Payments
About Square Payments







Square Payments pricing
Square Payments has a free version and does not offer a free trial.
Alternatives to Square Payments
Square Payments Reviews
Feature rating
All Square Payments Reviews

- Industry: Nonprofit Organisation Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
The convenience of using Square
My overall experience has been great, except for a few hang ups and glitches. I had been worth using for my business, and it works great for my companies needs.
Pros
I like the ease of setting up on the go
I safety features that Square offers
I like that I don't have to just have a stationary POS. I can take it on the go.
Cons
The one thing I dislike is the time it takes for my funds to become available for use or transferring to my bank account. Sometimes I can transfer to my bank account and sometimes I have to wait 24 hours to transfer my funds.
Alternatives Considered
StripeReasons for Switching to Square Payments
Stripe was to complex to try to explain to my co-workers. And is costs more to use monthly.- Industry: Medical Devices
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Easy set up and payments
It was easy to set up invoice templates, based on the types of services we provide. It looks professional on the receiving end and easy for customers to make payments confidently, as Square is a well known name. We can get money deposited into our account quicker than the old merchant service we used.
Pros
The pricing is competitive. The invoice templates we can send to customers are customizable.
Cons
There is a lot of extra clicking to get between invoicing and just taking a payment, which could be minimized.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Square - user friendly and simple
As a small business owner, being able to get paid is extremely important. I was looking for a user friendly option, and a friend turned me to Square. I love Square.
Pros
I love how easy it is to install and use.
Cons
It can be a bit slow if Square is having issues.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Windsor Jewrlry & Gifts
Very bad payment Proccessing procedures. I’m not obligated to obtain a walk in customer’s address and phone numbers. If you’re suspicious, then it’s your problem. Law doesn’t require me to investigate about a customer. If the payment is successful then it’s done.
You accepted the payment and later you withheld ?!!!!
No ethics.
Pros
Nothing at all! It’s the worst payment service provider I’ve ever dealt with.
Cons
After signing up by two days, they held my payments and requested my business license and bank statements. Etc.
A friend recommended it to me and I really didn’t dig deep to find out more about Square.
They requested a government ID, Selfie.
They wasted my time and caused me stress plus holding my money!!!
Bisness owners: Square is not for professional business owners.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
User Friendly and fairly priced.
I have gotten locked out of my account a few times and had difficulty getting back in. You better hope if something goes wrong it is not the weekend. Other than that I love having a square account to take credit card payments on the go with my phone. They give you the first reader for free and the POS are actually priced very well. It is fast and easy to not only set up, but to also use.
Pros
I like that once you start taking payments it only takes 5 minutes tops to appear in your Square account. I also like that you can sign up for a checking and savings account with square and there are no fees for using the card. I like the tap to pay where the customer and I just tap phones together and it makes a sound and a happy face pops up. I can then send a reciept to their email. You get your first reader for free as well. I do not use it anymore really because my phone does not have a 3.5mm headphone outlet, but I prefer tap to pay better anyway.
Cons
The thing I like least if the difficulty getting ahold of customer service at times. Also when I first started taking payments I had to wait days for the money. I am not sure if I get it fast now because I have a square business checking account, or if everyone can get it that fast. I have used it for so long that I do not recall.
Alternatives Considered
StripeReasons for Choosing Square Payments
I use Paypal still, just use the virtual terminal now instead of the qr scannersSwitched From
PayPalReasons for Switching to Square Payments
It was a better all around deal and you get the reader for free.- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
The most user friendly POS
Pros
Honestly, everything. Between 2009-2011, I looked at so many different POS (we were making the switch from an old push button cash register). Even systems that were designed specifically for coffee shops fell wayyyy flat. Then square came along and made it all so so easy to use. I’m not much of a tech person, especially 13 years ago, and set out whole library up while I was on maternity leave and nursing my baby. It was that easy.
Cons
I am a part of a small local franchise that operates as more of a co-op of shop owners. The one complaint is that We can’t all share gift cards.
Reasons for Switching to Square Payments
I’ve been with square since 2009, but because of the gift card issue above, I started seeking out a new POS a few years ago. I did a LOT of research. Even though many other systems offer the global gift card option, Square still came out on top for cost and ease of use.- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Monthly for 6-12 months
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Review Source
A Reliable Choice for Simple, Occasional Credit Card Processing
Overall, Square has been an excellent solution for processing smaller credit card transactions in our business. The invoicing feature is especially useful, allowing us to quickly create and email invoices with direct payment links, which streamlines the process for clients. Accepting credit card payments has removed some hurdles for clients, helping to reduce the time it takes to initiate projects, as they don’t have to wait for ACH or check approval.
Pros
Square Payments is incredibly easy to use with minimal setup required. I appreciate that there are no monthly subscription fees, which works well for me since I only use it occasionally. The predictable, flat-fee pricing per transaction is a big plus, making it a convenient and affordable option for when clients prefer to pay by credit card.
Cons
I’ve noticed that Square may place holds on funds for security reasons, which has made me cautious about using it for larger transactions. This limitation affects our ability to rely on Square for bigger payments, as a hold on substantial funds could impact our ability to deliver on larger service engagements.
Alternatives Considered
StripeReasons for Switching to Square Payments
We felt that Square was easier to use than Stripe and offered more functionality without the need to purchase add-on services.- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Good Business
My payments always come through when they're supposed to, its easy and convenient to use or carry with me, it has tap tp pay feature and the payments are reasonable.
Pros
Convenient and easy to use, i can carry it with me and the fees are reasonable compared to other processors
Cons
goes offline or says im offline or im not authorized to use the system
Reasons for Choosing Square Payments
More affordable also switched booking sitesSwitched From
MindbodyReasons for Switching to Square Payments
Pricing and ease of use were huge in making my decision- Industry: Apparel & Fashion
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
I love this software and the trust that is gives my customers.
I do not think my business could survive without it. The library of items, services and discounts all from my phone or ipad is perfect.
Pros
I am able to take payments and create invoices anywhere. I am able to put in other payment options like a check of cash and still send a receipt.
Cons
I do not like when I open the all on my phone it takes a few seconds to get to where I am trying to get to. I do not ever use the square reader and it always tries to connect to it.
Alternatives Considered
Toast POSReasons for Switching to Square Payments
Smaller transaction fees, more payment options, higher reputation.- Industry: Real Estate
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
great option for credit collection in person or on phone
great experience would highly reccommend to anyone
Pros
The ease of collection is great. There also many options of collection. In person, over the phone or by sending an invoice.
Cons
The fees are the only bad thing but they are still the lowest ive seen .
Alternatives Considered
InnagoReasons for Switching to Square Payments
needed an option to take payment over the phone and in person- Industry: Wholesale
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Great software for the new small business
This is great software for the begginer or someone who has a wide range of people accepting payments
Pros
Ease of use and fluidity from step to step
Cons
The cost and time frame for disbursement of dunds
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
A solid product that meets most retail needs
The overall experience is good. There's minimal training needed for p-o-s users. There's a very easy (incredibly easy) user interface. And as mentioned before, it's very easy for the vendor to receive payment quickly, with almost no delay at all.
Pros
It is a very easy way to process credit cards and to receive funds in an expeditious manner.
Cons
The data that is transmitted for accounting purposes is absolutely adequate, but it is difficult at times to know specific information about a client's identity (name, etc).
- Industry: Consumer Services
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Dare to Square
Square is a great app to work it's fast and organized
Pros
Square is an excellent way to process payments. It's fast and email friendly.
Cons
When it's time to transfer payments there is now a minimum of 25 dollars to transfer to another account.
- Industry: Facilities Services
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
My experience with Square Payments
Overall, I would say once you get used to the quirks and learn how to navigate, it becomes more simple to use.
Pros
What I like most about Square payments is that it is quick and efficient once you get to know how to navigate through the system.
Cons
I have found that sometimes it does not retain the credit card information I have stored in it. I have also found that the customer has the ability to remove their credit card number when they know that an automatic debit won't go through. When using the mechanism for an iPad or iPhone, sometimes it lags or doesn't function properly at all.
- Industry: Religious Institutions
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Five stars for Square Payments
Overall it’s a great choice whether selling just a few items or a larger inventory of products. It’s quick and easy to use, which is a huge plus on a busy day.
Pros
Square is so user friendly. It’s easy to create or add products, and I can access it via laptop, iPad or on my phone. People who have never used it before have been able to step in and learn how to easily navigate it in order to run our merch booth. I also like that there is an option to send invoices.
Cons
Nothing at this time! I’ve recommended Square payments to others looking for a safe and efficient way to capture payments across several different applications (churches, small businesses).

- Industry: Consumer Goods
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Take Stress Out of Your Daily Work Routine With Square Payments
Overall, I'd say my experience with Square Payments has been nothing but exceptional and great. I highly recommend giving them a try.
Pros
I would definitely have to say my favorite features about Square Payments is the effective and easy process to accept online and in person payments is wickedly awesome. I can accommodate each customer to their liking and avoid confusion and mistakes simply.
Cons
Honestly, I really like square payments. Maybe adding a customize option to how we want to view our pages ourselves as the business owner would be cool. I love being able to personalize anything app or item i use.
- Industry: Education Management
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Best card reader and online payment processing!
I have used it for years and love it! It has the easiest interface and all of my friends use it!
Pros
The ease of use plus ITS free other than fees.
Cons
It costs money to send emails... It would be better if we got at least one email per month for all of our clients.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
perfect for your business
as a small business owner, square made it very easy to create invoices and process payments with our clients.
Pros
my favorite part is the how easy it is to process payments and invoices
Cons
in the beginning i had the little square plug in thing. did not like it at all
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Easy to use payment system
Pros
It is easy to use and was easy to set up/show other employees how to use it. Pricing is very clear.
Cons
It's hard to get in touch with the support team
- Industry: Music
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Easy To Use Payment Process Software
Pros
Square is a household name brand. With this popularity the company makes sure the software is easy to use. On first use it is a straightforward process upon first opening & the first sale. I would recommend Square to anyone just beginning their business in face to face sales.
Cons
Square is incredibly easy, there are no cons.
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Square is the new Diamond
Square helped our non-profit became self-sufficient and collect money in advance.
Pros
We use square to handle concession sales and online donations as well as tuition fees. The system works great and we upgraded t the Point of Purchase equipment which made the ease of use so much better and error free.
Cons
Before we switched to the Pint of Sale hardware, every volunteer needed to upload the app to their phone and have a card slider. Now we can have one central unit for all to use.
- Industry: Cosmetics
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Better business with Square
It was the overall great experience which allowed my business to run smoothly and professionally
Pros
What I liked the most about using square payments was the accuracy and never having to worry about missing payments and not getting paid.
Cons
Something that at least liked about using square payments was the fact that I would have to wait sometimes a few days to get paid or I'd have to pay a fee to get my money sooner.
- Industry: Restaurants
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Efficient, fast and easy payments
Overall, pros are more than cons, customers are surprised about the fast process but tapping part should be easier to locate.
Pros
Efficient and very easy and fast to make payments. Everything is detailed so it is easy to understand what we see.
Cons
Everyone is trying to tap their card on the upper part of the machine since there is a sign so that they cannot think to tap on the screen. It is kind of exhausting explaining this over and over to the customers.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Easy payments with square
Square payments are easy settled in your account same day low charges
Pros
Easy to use can use anywhere can use through your phone
Cons
Was disappointed that my card machine after a while stopped working and was told by support nothing they can do after a year you have to buy new terminal
- Industry: Design
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Decent Solution Payment Processor w/ Some Security Concerns
Pros
I liked Square payments initially because it was fairly easy to set up, integrated with a lot of the platforms I used, had a fairly quick turnaround time for payouts, and had a few additional features that I thought would be useful in my business as I scaled up.
Cons
My main issue with Square Payments is security. Several of my accounts were compromised due to some fraudulent activity, I had quite a bit of money stolen, and afterwards I didn't feel super confident that Square had adequate fraud protections in place to keep my money safe moving forward. The fraudsters were able to change my password and thus lock me out of my Square account, switch the payout account from my bank account to theirs, and change the verification phone number. I felt so helpless and personally wondered if they couldn't have done more to make it harder for this happen.