Square Payments
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- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 2+ years
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Great, but…fare increase
It’s good- just becoming harder with their rate increases. Everyone has a paid membership to get more benefits. No just want to do business and not get eaten alive with cc fees
Pros
It’s easy to use, and I don’t have to think about it at all. It’s pretty seamless and user friendly.
Cons
Obviously no one cares for cc rate increase hikes, and I don’t like how they have a “elite” club or whatever it is to join and if you do, you get a lesser rate.
- Industry: Restaurants
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Great for a small business
We used square to process online bookings and as a POS for events and shows outside of our normal brick and mortar. The fees were reasonable and competitive and the payout was quick and easy. The reporting functions are also helpful and easy to use. Overall a good experience for a small business. I do not think it would work well with large commercial businesses because of its limitations.
Pros
I enjoyed the convenience of having a portable POS and way to accept card payments at events outside of physical business location. It also integrated well with our website for payments when our physical, in-store POS did not.
Cons
The card reader itself is sometimes finicky. The older style scan one worked well, but most phones and devices don't have an audio jack to support that function. The new tap to pay is not always as reliable as the older style was.
Alternatives Considered
StripeReasons for Switching to Square Payments
The cost and fees at the time were lower than Stripe. I personally was also already familiar with Square and being the person to choose what we implemented, I went with Square.- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Fast, flexible, low cost payment processing
Great product to process cards on, and gifts cards. Lower fees and fuss free payments what more can you want or need.
Pros
Very easy to use and manage and payments arrive swiftly. Never had any issues in processing any cards
Cons
I wish the api was easier to interface into and that more developers produced plug ins as the range seems limited.
Reasons for Switching to Square Payments
Square has a plug in for our eCommerce software and was easy to integrate.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Massive Incompetence
God awful and excessively costly with their constant service fallovers and enabling thieves to steal from you.
Pros
Nothing, they have no accountability, no decency, and no competency whatsoever. Fools and clowns.
Cons
Fraudulent chargeback by a mentally challenged thief that posted photos of his received good publicly. Provided that to Square to appeal the illegal chargeback, and they failed! It couldn't have been easier to win, yet they force you to let them respond on your behalf and screw it up majorly, then refuse to identify the thief so you can fix it in civil court.
Disgusting incompetence with no accountability. Don't end up stuck with them like me because of hardware investments, they are beyond awful and will lose your money time and time again.
- Industry: Construction
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Great Product!
Myself and several other friends and business friends enjoy using the Square software in our business. It makes collecting payment from customers incredibly easy and is more legit and secure than Venmo or PayPal. Allowing credit card payments opens up more potential customers from any type of business.
Pros
Myself and several other busnieness owners I know all love Square! Its incredibly simple yet efficent at receiving payments. I enjoy the secure features that it has such as the needed code connected to your cell phone number in order to get into the account. I havent had any issues in the past few years of using it and am incredibly pleased.
Cons
I have no issues, concerns or complaints about Square! It worked great the past several years of using it!