--- description: Review of Syncro Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Syncro | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [ITSM Tools](/directory/4296/itsm/software) > [Syncro](/software/373866/syncro) # Syncro Canonical: https://www.softwareadvice.co.nz/software/373866/syncro Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.co.nz/software/373866/syncro?page=2) > Syncro is a fully integrated RMM and PSA platform for MSPs and IT departments. It unifies remote monitoring and management, professional services automation, and Microsoft 365 security in a single system. Technicians get complete endpoint visibility, automated patch management, Splashtop remote access, SLA-driven ticketing, and Microsoft 365 security enforcement from one console, with no per-device fees. Flat per-technician pricing means costs scale with your headcount, not your device count. > > Verdict: Rated **4.6/5** by 149 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 149 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Servably - **Founded**: 2010 ## Commercial Context - **Starting Price**: US$129.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Syncro pricing is refreshingly simple with no hidden fees or hassle. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Australia, Canada, New Zealand, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Anti Virus - Backup and Recovery - Billable Items Tracking - Billing & Invoicing - Business Process Automation - CRM - Calendar Management - Change Management - Client Portal - Configuration Management - Contract/License Management - Customisable Branding - Customisable Reports - Customizable Fields - Customization - Dashboard ## Integrations (30 total) - Bitdefender GravityZone - CloudRadial - Descartes ShipRush - Domotz - Dropbox Business - Emsisoft Anti-Malware - Huntress - IT Glue - ITMC Lifecycle - MSP360 Backup - Mailchimp - Microsoft Teams - Mission Control - Narmada - Office 365 Document Management ... and 15 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [ITSM Tools](https://www.softwareadvice.co.nz/directory/4296/itsm/software) ## Related Categories - [ITSM Tools](https://www.softwareadvice.co.nz/directory/4296/itsm/software) - [Unified Endpoint Management Tools (UEM)](https://www.softwareadvice.co.nz/directory/4771/unified-endpoint-management-software/software) - [Remote Monitoring and Management (RMM) Software](https://www.softwareadvice.co.nz/directory/4344/remote-monitoring-and-management/software) - [Workflow Management Software](https://www.softwareadvice.co.nz/directory/4272/workflow/software) - [MSP Software](https://www.softwareadvice.co.nz/directory/4553/msp/software) ## Alternatives 1. [Cove Data Protection](https://www.softwareadvice.co.nz/software/171880/solarwinds-backup) — 4.6/5 (375 reviews) 2. [N-central](https://www.softwareadvice.co.nz/software/161863/solarwinds-n-central) — 4.2/5 (253 reviews) 3. [N-sight RMM](https://www.softwareadvice.co.nz/software/30397/solarwinds-remote) — 4.3/5 (201 reviews) 4. [IT Glue](https://www.softwareadvice.co.nz/software/351312/it-glue) — 4.6/5 (340 reviews) 5. [SuperOps](https://www.softwareadvice.co.nz/software/323698/superops-ai) — 4.6/5 (65 reviews) ## Reviews ### "The script history does not show up the recent script execution" — 4.0/5 > **Steve** | *16 June 2026* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Syncro has everything I need for my job as a IT support. I do not need to use any third-party software for remoting, etc. > > **Cons**: Recently, after I run the scripts, the script history does not show up the recent script execution. It takes for about 5 mins for it to show up the recent script. One more little thing I do not like about Syncro is the last time I did a survey for Syncro, and I received a gift card for the US sites instead of Canadian sites where I reside. I sent multiple emails back and forth with Syncro Customer Service for about 2 months now and my case is still not resolved. > > Overall, the syncro is a good software with multiple features that support all the demand of IT support from troubleshooting, invoices, scripting, etc. ----- ### "Syncro Provides Great Value for the Money" — 4.0/5 > **Tom** | *18 December 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Because our model is a combination of MSP/Break-Fix the per technician pricing was a huge feature, allowing us to put an agent on every single system we see, managed or not. > > **Cons**: Several long standing issues still exist, and the team does not seem intent on fixing them. They largely do not affect how we use Syncro, but it would be nice to see the dev team address these issues. > > Overall, switching to Syncro has helped us improve how the business is run, and has had a positive impact on productivity. ----- ### "It’s ok but better exists." — 3.0/5 > **David** | *22 September 2025* | Information Technology & Services | Recommendation rating: 4.0/10 > > **Pros**: It just worked - for the most part. I liked the number of features though the UI is dated. The invoicing module was well developed. > > **Cons**: I hated the fact that I could not set up Stripe ACH. Worldpay is ludicrously expensive and not friendly to work with. I used another ACH system entirely. Support was just ok and development velocity was slow. ----- ### "Reliable All-in-One Platform for IT Monitoring and Support" — 4.0/5 > **Ashish** | *13 March 2026* | Computer & Network Security | Recommendation rating: 8.0/10 > > **Pros**: What I like most about Syncro is that it combines PSA and RMM features into a single platform, which makes IT management much easier. The interface is user-friendly, and it helps streamline daily tasks such as ticket management, device monitoring, and remote support. The automation tools are also very helpful for reducing manual work and improving response time for support issues. Overall, it simplifies managing multiple systems and keeps everything organized in one place. > > **Cons**: One area that could be improved in Syncro is the reporting and customization options. While the available reports are useful, having more flexibility to customize fields, filters, and layouts would make it easier to generate reports tailored to different clients. > > Overall, our experience with Syncro has been very positive. It has helped streamline our IT support operations by combining monitoring, ticketing, and remote management into a single platform. This makes it much easier for our team to manage multiple client devices and respond to issues quickly. The proactive monitoring and alerting features help us identify and resolve problems before they impact users, which improves system reliability and reduces downtime. The user-friendly interface and integrations with other tools also make daily tasks more efficient for our team. ----- ### "Syncro has been a life saver for our business\!" — 5.0/5 > **Bill** | *18 December 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: We like that we have an integrated platform and single pane of glass for PSA and RMM. With Syncro we are able to accomplish this and training on the platform has been straight forward and easy to use. > > **Cons**: Some of the integrations do not offer as many features as we'd like to see. An example of this is we'd like the ability to access our documentation system either from within Syncro or be able to access client specific information within a click from within Syncro. > > Our overall experience with Syncro has been great\! We'd recommend it them to anyone who doesn't need an RMM tool that's a total pain in the ass to setup. ----- Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.co.nz/software/373866/syncro?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/373866/syncro) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data