--- description: Review of FieldConnect Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: FieldConnect | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Service Dispatch Software](/directory/411/service-dispatch/software) > [FieldConnect](/software/37287/field-connect) # FieldConnect Canonical: https://www.softwareadvice.co.nz/software/37287/field-connect Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/37287/field-connect?page=2) > FieldConnect offers software-as-a-service (SaaS), cloud-based and on-premise field service management solutions for mid-sized and large contracting businesses in HVAC, construction, electrical and other specialties. The system is ideal for owners, service managers, dispatchers and field technicians. Key features include mobile work order management, scheduling and dispatch, back office management, field sales quoting, mobile project management, and customer and subcontractor portals. FieldConnect enables users to manage work orders and customer agreements, send schedules, track technicians’ activities and time, complete inspection forms and manage parts and materials used to service work orders. The solution also enables customers to submit service requests and manage subcontractors. It includes support for voice-to-text notetaking and e-signatures. Users can also obtain equipment and site history whether the device is online or offline. > > Verdict: Rated **4.9/5** by 7 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 7 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: FieldConnect - **Location**: Irvine, US - **Founded**: 2002 ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: Competitive pricing to meet your needs. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Mexico, New Zealand, United Kingdom, United States ## Features - API - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Billing & Invoicing - Calendar Management - Communication Management - Contact Database - Customer Database - Customer Portal - Customisable Forms - Customizable Fields - Data Import/Export - Dispatch Management - Document Storage - Documentation Management - Drag & Drop - Electronic Payments ## Integrations (6 total) - Dynamics 365 - Dynamics 365 Business Central - QuickBooks Online Advanced - Sage CRM - Viewpoint Spectrum - Viewpoint Team ## Support Options - Email/Help Desk - Phone Support ## Category - [Service Dispatch Software](https://www.softwareadvice.co.nz/directory/411/service-dispatch/software) ## Related Categories - [Service Dispatch Software](https://www.softwareadvice.co.nz/directory/411/service-dispatch/software) - [HVAC Software](https://www.softwareadvice.co.nz/directory/1552/hvac/software) - [Work Order Software](https://www.softwareadvice.co.nz/directory/500/work-order/software) - [Field Service Mobile Apps Software](https://www.softwareadvice.co.nz/directory/1875/mobile-app/software) - [Field Service Management Software](https://www.softwareadvice.co.nz/directory/4540/field-service/software) ## Alternatives 1. [Synchroteam](https://www.softwareadvice.co.nz/software/14400/synchroteam) — 4.4/5 (95 reviews) 2. [Jobber](https://www.softwareadvice.co.nz/software/3660/jobber-lawncare) — 4.6/5 (1420 reviews) 3. [ServiceTitan](https://www.softwareadvice.co.nz/software/155551/servicetitan) — 4.3/5 (325 reviews) 4. [FieldPulse](https://www.softwareadvice.co.nz/software/109782/fieldpulse) — 4.6/5 (411 reviews) 5. [AI Field Management](https://www.softwareadvice.co.nz/software/109563/ai-field-management) — 4.9/5 (68 reviews) ## Reviews ### "Intuitive and handy tool to manage your field services activities" — 5.0/5 > **Verified Reviewer** | *13 November 2023* | Food Production | Recommendation rating: 9.0/10 > > **Pros**: I love the ability to set up custom mobile apps and adding new separate modules to our already-running apps. It makes it so much easier for our field techs to log actions and accept payments, and for us to have a dashboard where we can monitor our past and planned activities. > > **Cons**: Nothing much sticks out that much. I guess it would be good to have more ready-made app templates for us to use directly or get ideas for to improve our own apps. > > We've been using Fieldconnect for over a year and I can easily say that it's made our field services side so much smoother and trackable. We were really struggling to manage everything on our maintenance services side, but since we implemented Fieldconnect, it's been so much easier and systematic to manage our work orders, payments, activity logging, reports, you name it. ----- ### "Great setup and support. Ability to manage our service department via a web service is awesome." — 5.0/5 > **Tim** | *24 July 2017* | Construction | Recommendation rating: 10.0/10 > > **Pros**: We were able to get our Service Department up and running faster with this software than if we had relied on Viewpoint alone. The ability to use any browser is awesome. Phone/Tablet/PC. Tech support is very responsive and knowledgeable. The performance of the software is great. > > **Cons**: We had no problems with this software that support couldn't quickly resolve. The price per license is a little pricey but still less than a viewpoint license cost. > > Able to move communications away from email and calls and more towards an ipad based system. Software was also able to more effectively manage paper items by using easy to create electronic forms and the ability to attach pictures to our work orders in our ERP. ----- ### "Used to change our plumbing/HVAC service company paperless, and speedy invoicing" — 4.0/5 > **Charles** | *18 May 2016* > > The best things about this software is the seamless integration with Sage software. The transition into using it was very smooth for us, and Field Connect has a wonderful customer service team that worked with us throughout the whole process. It has also revolutionized our invoicing time, and has freed up our office staff to doing other tasks than laborious and time-consuming data entry off of handwritten Work Orders. The cons would be that there are a few clunky aspects to the online component that the techs have to work with. On computers there is no issue, but once the service is opened online through a smartphone, some difficulties arise. The screen rotation is hard to work with, there's times the screen doesn't size right, sometimes entering text is hard for less tech-savvy individuals, and there are other difficult-to-use features that have been annoying to our technicians. Overall it is a great product, and I would recommend it to anyone, but not without a heads up to some potential annoyances with parts of the online component to the software. ----- ### "Awesome products & great support/sales staff\!" — 5.0/5 > **Angie** | *31 July 2017* > > **Pros**: Very user friendly and makes operations much easier. Great support if you run into issues or need help\! > > **Cons**: Wish it would allow us to function within our union terms, regular, overtime, doubletime rules/regulations. ----- ### "Very helpful in transitioning our organization from a paperless to electronic environment" — 5.0/5 > **Greg** | *21 July 2017* | Facilities Services | Recommendation rating: 9.0/10 > > **Pros**: FieldConnect had a very nice interface for both the user and the manager and had a seamless connection to our ERP > > **Cons**: Not very customizable and reports were very limited. Also, some of the pay/timeclock features were limited. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/37287/field-connect?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/37287/field-connect) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data