4.7
Overall rating
Reviews

4.7
Overall rating
Reviews

About MyCase

MyCase is a cloud-based legal management solution that helps attorneys in small to medium size law firms manage communications with their clients and carry out daily business operations. The solution also provides functionalities for accounting and scheduling purposes. MyCase offers functionalities like time tracking, accounting, case management, contact management, and docketing. The solution can be accessed via computers and various mobile devices. Mobile application for iOS and Android devices are also provided. Users can manage and sync their calendars to collaborate with clients and coworkers. MyCase facilitates electronic bill pay and notifications directly through mobile or desktop interfaces. It also offers integration with QuickBooks. Additional features include custom communication templates, contact management, expense tracking, document drive and storage, and a native accounting module. MyCase also provides on-demand training webinars and customer support via phone, email and through an online knowledge base. It offers services to users that are billed monthly.
MyCase Software - MyCase Homepage
MyCase Software - MyCase Cases
MyCase Software - MyCase Calendar
MyCase Software - MyCase Documents
MyCase Software - MyCase Billing
MyCase video
MyCase Software - MyCase Homepage - thumbnail
MyCase Software - MyCase Cases - thumbnail
MyCase Software - MyCase Calendar - thumbnail
MyCase Software - MyCase Documents - thumbnail
MyCase Software - MyCase Billing - thumbnail

MyCase pricing

MyCase does not have a free version but does offer a free trial. MyCase paid version starts at US$39.00/month.

Starting Price:
US$39.00/month
Free Version:
No
Free trial:
Yes

Alternatives to MyCase

MyCase Reviews

Feature rating

Value for Money
4.6
Functionality
4.4
Ease of Use
4.6
Customer Support
4.6
5 reviews of 682 View all reviews
Nancy
Nancy
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 31/07/2023

Definitely recommend

Our firm loves MyCase. It's user-friendly and packed with amazing features that have helped us achieve a 245% growth rate over the last year. I have been so impressed with MyCase that I became a certified MyCase consultant so I can help other firms experience these game-changing benefits.

Pros

My favorite features in MyCase are the case management, client management, document management, templates and automation.

Cons

I don't like that the invoices aren't more customizable and that the billing and invoicing aren't compatible with contingency firms. I also with MyCase would integrate with a VOIP phone system like Ring Central so we can automate some of our calling procedures.

Alternatives Considered

Filevine, PracticePanther Legal Software, Smokeball and Clio

Reasons for Choosing MyCase

Cost and the need to update our technology

Switched From

Time Matters

Reasons for Switching to MyCase

These are all great products, and the features only vary slightly from MyCase. The decisiding factor for our firm was cost.
Carla
  • Industry: Law Practice
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 15/02/2024

Good case management platform

Overall, I am happy with MyCase and am certainly not looking to change.

Pros

User-friendly interface. Lower price than other services for the same features.

Cons

While the core platform works well and consistently, the add-ons are hit and miss. The accounting add-on is buggy at times: it periodically refuses to sync with my bank account. It also is difficult to change accounting entries when I discover an error such as categorization. The new gmail add-on stopped working for close to a month.

Alternatives Considered

Clio

Reasons for Switching to MyCase

The features I wanted were available at a lower price in MyCase.
Joedy
  • Industry: Law Practice
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
5

3
Reviewed on 19/02/2024

Recommended Changes

It's OK. I feel like it has room for improvement. I don't like that I can no longer email from MyCase portal. That makes it hard and more work for me to connect my emails to cases on MyCase.

Pros

I like cloud storage and time tracking. I like that I can download all of my case documents.

Cons

I wish it would link cases to emails via Thunderbird and other apps. Also, wish it links incoming and outgoing emails, not just outgoing. Wish it can do drag and drop or ctrl+select instead of clicking on each document that i want to select to do things with. Practice Panther has a better interface than MyCase in that regards.

John
  • Industry: Law Practice
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/02/2024

MyCase is a Necessity

Overall, I think MyCase has the best services and platform. The live customer support is critical. I don't want to email someone about a problem. I don't want to wait hours or days for a response. When I have a problem, I want to pick up the phone and speak with someone and solve the problem. The live technical/customer support is worth it's weight in gold.

Pros

TEcnical Support. It is invaluable to have a live, English speaking person who will instruct me on how to resolve an issue when one arises. The day MyCase stops this feature is the day I start shopping for a different provider. When I can't figure a solution out related to MyCase, they are always responsive and proficient. They answer your questions immediately and are the biggest selling point for your company.

Cons

LawPay being the only merchant service provider integrated with MyCase. They are charging too much and I have thought about canceling MyCase because I can not use the merchant services provider I want because they don't integrate with MyCase.

Alternatives Considered

Clio

Reasons for Choosing MyCase

Because MyCase is superior after considering all factors such as cost, services and support.

Switched From

Clio

Reasons for Switching to MyCase

Because MyCase is superior after considering all factors such as cost, services and support.
Jeffrey
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 15/02/2024

MyCase is an Effective Time and Billing Tool

Overall, the system is workable, simple and meets my needs

Pros

The most effective feature of MyCase is the easy ability to invoice clients and allow them to make direct payments into our accounts.

Cons

I am not crazy about the case indexing system. I prefer a one-name client identification and a default for tasks.

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