4.7
Overall rating
Reviews

4.7
Overall rating
Reviews

About MyCase

MyCase is a cloud-based legal management solution that helps attorneys in small to medium size law firms manage communications with their clients and carry out daily business operations. The solution also provides functionalities for accounting and scheduling purposes. MyCase offers functionalities like time tracking, accounting, case management, contact management, and docketing. The solution can be accessed via computers and various mobile devices. Mobile application for iOS and Android devices are also provided. Users can manage and sync their calendars to collaborate with clients and coworkers. MyCase facilitates electronic bill pay and notifications directly through mobile or desktop interfaces. It also offers integration with QuickBooks. Additional features include custom communication templates, contact management, expense tracking, document drive and storage, and a native accounting module. MyCase also provides on-demand training webinars and customer support via phone, email and through an online knowledge base. It offers services to users that are billed monthly.
MyCase Software - MyCase Homepage
MyCase Software - MyCase Cases
MyCase Software - MyCase Calendar
MyCase Software - MyCase Documents
MyCase Software - MyCase Billing
MyCase video
MyCase Software - MyCase Homepage - thumbnail
MyCase Software - MyCase Cases - thumbnail
MyCase Software - MyCase Calendar - thumbnail
MyCase Software - MyCase Documents - thumbnail
MyCase Software - MyCase Billing - thumbnail

MyCase pricing

MyCase does not have a free version but does offer a free trial. MyCase paid version starts at US$39.00/month.

Starting Price:
US$39.00/month
Free Version:
No
Free trial:
Yes

Alternatives to MyCase

MyCase Reviews

Feature rating

Value for Money
4.6
Functionality
4.4
Ease of Use
4.6
Customer Support
4.6
5 reviews of 689 View all reviews
Nancy
Nancy
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 31/07/2023

Definitely recommend

Our firm loves MyCase. It's user-friendly and packed with amazing features that have helped us achieve a 245% growth rate over the last year. I have been so impressed with MyCase that I became a certified MyCase consultant so I can help other firms experience these game-changing benefits.

Pros

My favorite features in MyCase are the case management, client management, document management, templates and automation.

Cons

I don't like that the invoices aren't more customizable and that the billing and invoicing aren't compatible with contingency firms. I also with MyCase would integrate with a VOIP phone system like Ring Central so we can automate some of our calling procedures.

Alternatives Considered

Filevine, PracticePanther Legal Software, Smokeball and Clio

Reasons for Choosing MyCase

Cost and the need to update our technology

Switched From

Time Matters

Reasons for Switching to MyCase

These are all great products, and the features only vary slightly from MyCase. The decisiding factor for our firm was cost.
Jennifer
Jennifer
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/11/2023

10/10 Recommend

I rave about MyCase anytime a colleague asks my opinion. Admittedly, I do not have experience with any other practice management software, but when I was comparing my options before signing up with MyCase I was most impressed by the completeness of the product as compared to other programs; and the price was by far the most competitive.

Pros

MyCase is easy to use. The basic functions are intuitive and a new user can navigate the program without much instruction. As a user becomes more advanced, MyCase offers training and tutorials, and has a plethora of add-ons available, allowing a user to really customize the program to their needs. For me, the most valued features are the ability to accept online payments, the communication and notes features, the time tracking and billing features, and the leads tracking.

Cons

The email integration is not seamless. I wish that there was a way for emails send to/from a connected email to automatically synch with any client who has a matching registered email address.
Additionally, my rate has consistently gone up; I don't use a lot of the add-on features that are the justification for the price increases.

Alternatives Considered

Sage Timeslips, Smokeball and Clio

Reasons for Switching to MyCase

The price and robustness of the product was superior. I felt that - at the time - I was getting the most "bang for my buck."
Paul
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
2

3
Reviewed on 7/12/2023

Mediocre practice management. Good enough, though.

It's OK. Not bad enough to undertake the daunting task of migrating to something different, but not good enough to necessarily recommend.

Pros

I like that it is OS neutral. I like the billing.

Cons

It's not really that great for anything I do, and it's pretty restrictive on how you can set things up. For instance, there's no field in the user category to put my bar number, which is something that goes into pretty much any pleading that I draft. (1) Why isn't that field available, and (2) why can't I create custom fields? They always seem to be adding "features" that I rarely find any use for, but they won't fix bugs in their system. For four years, now, I can't clear an e-check that a client bounced. It shows up in the "rejected payment in last 30 days" field. They can't be bothered to fix that bug. Ever since COVID customer service has gone way down.

Alternatives Considered

Actionstep, Smokeball and Clio

Reasons for Choosing MyCase

Trying to keep my database up with the times was getting to be too expensive.

Switched From

Claris FileMaker

Reasons for Switching to MyCase

Price. Less bad than the others. Smokeball's name was simply too stupid for me to seriously consider.
Daniel
  • Industry: Legal Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 12/02/2024

Best Case Management Software Out There and I've Tried Almost All of Them

Best that's out there for sure. I've used at least 6 different Case Managment Systems in the past but this is by far the best.

Pros

The sheer amount of features. I have both billable and contingency fee cases and MyCase covers both. It also feels more polished than other CMS's other there. For some reason, the other CMS's I've used feel cheap and bare bones and you have to build everything up. MyCase gets you started quickly because it starts with a default template.

Cons

I wish it was a little bit more customizable.

CJ
CJ
  • Industry: Law Practice
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/11/2023

Incredibly Useful and Critical Component of my Practice

The customer service is top notch. Anytime I've needed anything or had questions about the software, staff have been quick to assist.

Pros

I started my practice with another software, but quickly realized that only MyCase had all the functions and features I needed to manage a small, one-attorney law firm. My Case allows me to spend less time on case management and document coordination and more time defending my clients.

Cons

The billing between trust and operating accounts can be somewhat confusing, but I also recognize that I likely need more specific training on this aspect of the software.

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