--- description: Review of Enso Connect Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Enso Connect | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Rental Property Management Software](/directory/150/rental-property-management-software/software) > [Enso Connect](/software/371785/enso-connect) # Enso Connect Canonical: https://www.softwareadvice.co.nz/software/371785/enso-connect Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/371785/enso-connect?page=2) > Enso Connect turns guest interactions into revenue opportunities while reducing operational workload. Purpose-built for short-term rental professionals and boutique hoteliers, the platform combines AI agents for guest messaging, contactless check-in via the Boarding Pass portal, intelligent upselling, and comprehensive guest verification - all working together through a single, seamless interface. With AI AutoPilot handling up to 80% of guest communications and smart integrations with existing PMS platforms, operators can scale their portfolio without growing their team. The result: higher revenue per booking, happier guests, five-star reviews, and hospitality teams focused on what matters most. > > Verdict: Rated **4.7/5** by 60 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 60 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Enso Connect ## Commercial Context - **Starting Price**: US$100.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Pricing varies based on your location and the number of listings you manage. Visit the pricing calculator on our website to get a customized estimate. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: English, French, Spanish - **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland and 35 more ## Features - AI Copilot - API - Activity Dashboard - Alerts/Notifications - CRM - Communication Management - Contact Management - Customer Database - Customisable Templates - Dashboard - Data Import/Export - Data Synchronisation - Electronic Payments - Extended Stay - For Vacation Rentals - Generative AI - Guest Check-in/Check-out - Guest Communications - Guest Experience Management - Guest Tracking ## Integrations (14 total) - Autohost - Avantio - BookingSync - Guesty - Hostaway - Hostfully - Hostify - LMPM v4 - Lodgify - Mews - OwnerRez - Smily - Streamline - Track CRM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Rental Property Management Software](https://www.softwareadvice.co.nz/directory/150/rental-property-management-software/software) ## Related Categories - [Rental Property Management Software](https://www.softwareadvice.co.nz/directory/150/rental-property-management-software/software) - [Vacation Rental Software](https://www.softwareadvice.co.nz/directory/4545/vacation-rental/software) ## Alternatives 1. [Hostaway](https://www.softwareadvice.co.nz/software/165334/hostaway) — 4.8/5 (1577 reviews) 2. [Lodgify](https://www.softwareadvice.co.nz/software/140962/lodgify) — 4.5/5 (1310 reviews) 3. [Guesty Lite](https://www.softwareadvice.co.nz/software/420050/guesty-for-hosts) — 4.7/5 (547 reviews) 4. [Breezeway](https://www.softwareadvice.co.nz/software/82203/breezeway) — 4.6/5 (195 reviews) 5. [Guesty](https://www.softwareadvice.co.nz/software/418418/guesty) — 4.4/5 (480 reviews) ## Reviews ### "\[sensitive content hidden\] is the best\! Elevated Our Guest Experience and Workflow" — 5.0/5 > **Sebastian** | *14 July 2025* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: The interface is clean and intuitive, which made it easy for our team to adopt. I really liked the automation features—especially the smart guest journey flows and the ability to customize communication based on guest behavior. The integration with our existing tools was seamless, and it gave us more control over upsells, check-in instructions, and guest verifications all in one place. It’s a solid platform for scaling operations without adding more manual work. > > **Cons**: The setup process felt a bit overwhelming at first, there were a lot of features to configure, and it took some time to fully understand how everything worked together. > > Overall, Enso Connect is a powerful platform with a lot of potential. Once we got through the initial learning curve, it really helped streamline our operations and enhance the guest experience. The automations, upsell features, and communication flows saved us time and made our process feel more polished and professional. There’s still room to improve on onboarding and reliability, but the team has been responsive and open to feedback. It’s a strong solution for operators looking to scale smartly. ----- ### "General opinion" — 5.0/5 > **Vladimir** | *8 July 2025* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: The Boarding Pass feature - there is a huge potential for development which can result in positive feedback from guests. > > **Cons**: Boarding pass limitations. Can only purchase upsells once (adding a shopping cart could also be very useful). > > I am pleased with the platform especially with the recent updates of the inbox and the CRM menu - more functionalities included. ----- ### "Account Cancellation and Billing" — 1.0/5 > **Gurgen** | *3 May 2025* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: he platform itself has potential. The interface is clean and offers some useful automation tools for short-term rental operators. I appreciated the idea of integrating guest communication, access, and upsells in one system — it's a promising concept. However, the execution and customer experience fell short. > > **Cons**: Review of EnsoAI (Enso Connect) Unfortunately, my experience with EnsoAI has been extremely disappointing. Despite submitting an official cancellation request well in advance, the company continued to charge my account, citing a 60-day notice policy buried in the contract. While this may be “legally” valid, it clearly reflects a lack of customer focus and disregard for users’ actual intentions and communications. Such practices may follow the letter of the law but certainly fail the test of ethics. With so many customer-friendly alternatives available today, I strongly advise against using EnsoAI for anyone in property management or hospitality. I sincerely hope the company reconsiders its approach to customer relations, or it risks losing the trust of the professional community. ----- ### "Really appreciated onboarding help with \[sensitive content hidden\]" — 5.0/5 > **Lily** | *18 November 2025* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Was so easy to onboard, our specialist \[sensitive content hidden\] was really great to work with\! The software looks great, already are making our money back using it. Very well done\! > > **Cons**: We experienced some delays with the messaging connecting to our PMS, seems like the team is helping us work through them as best as possible\! ----- ### "Game Changer for my business" — 5.0/5 > **Gustavo** | *25 July 2025* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: ENSO Connect has been a game-changer for my short-term rental business. What I love most is the ability to consolidate all guest messages from multiple platforms into one unified inbox—huge time saver\! On top of that, the upsell feature allows me to offer add-ons seamlessly, boosting revenue while enhancing guest experience. Highly recommend for any host looking to streamline operations and grow profits. As a side note I would add that \[sensitive content hidden\] made a huge difference on my experience, he was not always available to help me with any bugs, but also very competent at his work, I really recommend working with him. > > **Cons**: I want to use the code generator feature, however they charge extra for that. The interface also could be a little bit more friendly specially where we approve guest upsell request, there should be a control panel for that. Also it does not update a reservation automatically when upsell for extra nights are purchased. > > I would consider the overall experience very good, they delivered on their promise as far as functionality, I am on my first month and can't comment on the yearly ROI, however they do offer a guarantee if ROI is not achieved which gives me an extra peace of mind. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/371785/enso-connect?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/371785/enso-connect) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data