--- description: Review of Web.com Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Web.com | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Landing Page Software](/directory/4546/landing-page/software) > [Web.com](/software/371432/web-com) # Web.com Canonical: https://www.softwareadvice.co.nz/software/371432/web-com Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.co.nz/software/371432/web-com?page=2) > Web.com is a proprietary software platform that has been designed for the small business market. It offers an easy-to-use website builder, email, security and online marketing solutions in one place. It delivers all these services through a single, powerful dashboard, making it simple for small businesses to be online in minutes. Our customer service team will be with you every step of the way, whether you are just starting out or well on your way. With our full suite of web hosting, eCommerce, and website-building tools, we can help you create a customized website and online marketing presence that will grow your business. > > Verdict: Rated **3.7/5** by 132 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.7/5** | 132 Reviews | | Ease of Use | 3.5/5 | Based on overall reviews | | Customer Support | 3.7/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 3.7/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Web.com - **Location**: Jacksonville, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: US$1.95 - **Pricing model**: Flat Rate - **Pricing Details**: DIY Websites - Starts as low as $1.95 for first month Cyber Security - $4.99 monthly or $49.90 annually Custom eCommerce Website - Price varies based on options selected Full Service SEO - Price varies based on options selected - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Customisable Branding - Customisable Forms - Customizable Fields - Dashboard - Drag & Drop - Electronic Payments - Email Marketing - Inventory Management - Marketing Automation - Monitoring - Online Store Builder - Pre-built Templates - Real-Time Notifications - Real-Time Reporting - Reporting & Statistics - Reporting/Analytics ## Integrations (1 total) - WordPress ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Landing Page Software](https://www.softwareadvice.co.nz/directory/4546/landing-page/software) ## Related Categories - [Landing Page Software](https://www.softwareadvice.co.nz/directory/4546/landing-page/software) - [Blog Software](https://www.softwareadvice.co.nz/directory/4732/blog/software) - [SEO Software](https://www.softwareadvice.co.nz/directory/3505/seo-platform/software) - [Website Builder Software](https://www.softwareadvice.co.nz/directory/4652/website-builder/software) - [Website Optimization Tools](https://www.softwareadvice.co.nz/directory/4680/website-optimization/software) ## Alternatives 1. [Wix](https://www.softwareadvice.co.nz/software/159592/wix) — 4.4/5 (10724 reviews) 2. [WordPress](https://www.softwareadvice.co.nz/software/160915/wordpress) — 4.6/5 (14986 reviews) 3. [Divi](https://www.softwareadvice.co.nz/software/185539/divi) — 4.8/5 (1156 reviews) 4. [Squarespace](https://www.softwareadvice.co.nz/software/157453/squarespace) — 4.6/5 (3407 reviews) 5. [Pixpa](https://www.softwareadvice.co.nz/software/265338/pixpa) — 4.7/5 (605 reviews) ## Reviews ### "Ecomdash" — 3.0/5 > **Anne** | *15 August 2019* | Retail | Recommendation rating: 7.0/10 > > **Pros**: I like that it works with all of my stores in one location > > **Cons**: Sometimes I find that the inventory updates are missed and also the waiting time period for several updates takes very long as I am waiting in a que for the updates to be completed which sometimes could take over 15 mins. > > It allows me to update everything in one location which distributes into all my stores on shopify ----- ### "Great Program with Definite Limitations" — 4.0/5 > **Stuart** | *21 March 2017* | Recommendation rating: 8.0/10 > > **Pros**: See above > > **Cons**: See above > > First of all, Ecomdash is the absolute best value out there if you sell on the marketplaces they cover. And I have evaluated 6-7 platforms in depth. That being said, it has some real shortcomings. The Pros: Great Customer support, easy to use, efficient and logical back-end, clean user interface and it works without glitches. Documentation is thorough and well-written. If you are good with spreadsheets, ECD offers excellent capabilities to upload and download information. Really superior to all others in its range. If you sell on Amazon, ebay and a website, ECD will work great and the price can't be beat. Go for it\! Cons: Useless reporting: you will have to get your facts and figures somewhere else, or link many many spreadsheets together. It's like a black box for sales information. They have about 40 different very narrowly-focused reports which are not flexible enough to answer more than one small question at a time, so you will have to download a million of them. They do offer to create custom reports, and that could help. Does not track Amazon FBA returns, last I checked, so if you're return rate is above 2-3%, you're just not going to be able to accurately track your sales through ECD. Listing doesn't really work. Can't create ASINS in Amazon, so if you have brand-registry, forget it. Does not list variants to BigCommerce, last time I checked, and did not list variants in general, so if you deal in different sizes and colors, the listing facility may as well not exist. NOTE: Limited/Phony Listing capabilities is the norm for ALL programs that cost less than about $/yr upwards. But you need to ask the questions and not go in believing the bullet points on the landing page, then you can fit Ecomdash realistically into your workflow. The devil is in the details. I tuned out after a few broken promises about integrations and updates, so they may have fixed some of these issues, but you MUST ask specific questions. We switched to Linnworks, which has some of the same issues, because we needed a more European focus and because of the utter inadequacy of the ECD reporting module. All in all, though, Ecomdash is an excellent program and company in a very muddled field. Recommended. ----- ### "The Most Affordable and Reliable Inventory Sync Software for eBay, Amazon, and Website Businesses" — 4.0/5 > **David** | *31 March 2018* > > **Pros**: Once you understand the logic of the software it is excellent. We actually like that we can make changes at the marketplace, and simply have Ecomdash import the revised listing changes. When using other platforms we found that making changes on marketplaces directly would sometimes break the functionality between the two platforms. Not so with Ecomdash. It has fabulous import/export features for products. The multi-Channel sync works really well. It has a bundle feature that we use all the time. It's really easy to list to all the marketplaces. The UI is actually pretty good. Some have complained about it, but we have used a lot of other platforms, and this one works as good if not better than most. The product search function is excellent. It is actually way superior to any website platform product search we have ever used. It finds the products instantly. They should sell the search code to some of these shopping carts companies who have horrible built in search (All of them). The Price is so affordable. It's pay as you go. Super reasonable rates, and can leave at any time. No stupid contracts, no BS\! We love that. We have never had any trouble with Customer Support. They always answered questions relatively fast, and it was always a qualified individual answering the questions. > > **Cons**: There are a few minor integration things that are missing. Such as a few eBay options we can't select. There are a few marketplaces we would like to list to that they are not integrated with. It would be nice if they had 24/7 Support. But not a big deal. ----- ### "Great for the price point" — 4.0/5 > **Patti** | *28 August 2017* | Retail | Recommendation rating: 7.0/10 > > **Pros**: It has inventory management for multiple channels and a PO system to track COGS ordered and received. Multiple warehousing is available and we use it. Very nice to sign up and then get 3 months free - it takes that much time to set up if you do volume and have multiple channels. We have tried other vendors and a 90 day setup period is perfect for the user - but not offered as standard in the market. We may have left during the period but knowing that we weren't being charged it was easier to just work through things and get set up without the pressure of paying for double systems during the transition. > > **Cons**: Support is only available during business hours, and often they are not online for chat. When you do get them, depending on whom you speak/text/email with, our experiences have ranged from outstanding to terrible. Some reps struggle to understand the question and don't confirm (like they have not used an inventory system in addition to not being able to understand their own system to answer questions. The lack of business experience can be frustrating for simple issues.) However, many of the support people are amazing and will go above and beyond. Some just are great - know the shoes we walk in, know the system, listen/confirm and solve in 1 call resolution. Waiting while they are offline is really frustrating when you are setting up\! Definitely set a few calls - they are much better on the phone understanding what you are trying to accomplish. We didn't get much of a tutorial and their support docs are difficult to follow. However, once you get the hang of it, you're golden. And for the price you pay, some of these challenges can be expected. One other thing - the processing time can be pretty slow (updating inventory to channels, downloading listings, etc). > > For the money, this is good value. We recommend you have a strong vision for how you want your system set up and have prior experience using such a system. We don't get much value out of the listings upload capability to our multi channels. However, we don't want to spend our time manually reconciling inventory each day. This takes the worry out of it once it's set up. Be patient and eventually you'll be on auto-pilot. Do difficult or new work during business hours so you can chat or call for help. ----- ### "Almost Good" — 3.0/5 > **Christopher** | *17 January 2020* | Retail | Recommendation rating: 0.0/10 > > **Pros**: What I like most was being able to post items to different marketplaces. > > **Cons**: This software failed repeatedly to post to woocommerce, and there support which is timely and round the clock but this is one problem they did not really try to solve. They said it was on my end, however Sellbrite \& Sellerchamp have no problems posting to my woocommerce store. I really hated how their tech support is almost there for you but then not really. > > Considering that even though they state that they support woocommerce they really do not it is more of a try it and if it works okay and if it doesn't oh well it is your fault. lol what a crap way to run a business. ----- Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.co.nz/software/371432/web-com?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/371432/web-com) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data