---
description: Review of Cornerstone Software Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Cornerstone Software | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Veterinary Software](/directory/4327/veterinary/software) > [Cornerstone Software](/software/37099/cornerstone)

# Cornerstone Software

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> Cornerstone is a comprehensive practice management software designed for veterinary clinics and hospitals. It aims to streamline various administrative and clinical processes, enhancing the efficiency and effectiveness of veterinary practices. This software integrates multiple functionalities into a single platform, offering a holistic approach to managing veterinary operations.&#10;&#10;One of the key features of Cornerstone is its electronic medical records (EMR) system. This feature allows veterinary professionals to maintain detailed and organized patient records, facilitating easy access to medical histories and treatment plans. The EMR system supports the storage of diagnostic images, lab results and other critical patient data. Additionally, it ensures compliance with industry standards for data security and privacy.&#10;&#10;Another significant feature is the appointment scheduling module. This tool helps manage client appointments efficiently by providing a user-friendly interface for booking, rescheduling and canceling appointments. The system can send automated reminders to clients, reducing no-show rates and optimizing the clinic's schedule. Additionally, it offers calendar views and reporting tools to monitor appointment trends and staff utilization.&#10;&#10;Cornerstone also includes robust inventory management capabilities. This feature tracks the stock levels of medications, supplies and other inventory items, alerting staff when reorders are necessary. &#10;&#10;The software's billing and invoicing functionality is designed to simplify financial transactions. It supports the creation of detailed invoices, processing of payments and management of accounts receivable. The billing system can handle various payment methods, including credit cards and electronic payments. Additionally, it integrates with accounting software, ensuring accurate financial records and facilitating easier financial reporting.&#10;&#10;Beyond the core functionality, Cornerstone offers seamless integration with popular veterinary apps and services, as well as advanced client engagement tools through Vello. Vello streamlines the ways practices connect with pet owners, featuring automated appointment reminders, a pet owner mobile app, and tools to improve compliance and reduce time spent on the phone. The software also includes a comprehensive payment solution, Cornerstone Payments, which eliminates manual errors, speeds up checkout, and automates online payments. Additionally, Cornerstone integrates with VetConnect PLUS, providing a holistic view of all IDEXX diagnostics, advanced result interpretation, and real-time test order status.
> 
> Verdict: Rated **4.0/5** by 183 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 183 Reviews |
| Ease of Use | 3.8/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 3.7/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: IDEXX
- **Founded**: 1983

## Commercial Context

- **Starting Price**: US$549.00
- **Pricing Details**: Simple subscription pricing. &#10;&#10;Flexible programs bundle apps and diagnostics for valuable savings.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United States

## Features

- Accounting
- Alerts/Notifications
- Appointment Scheduling
- Billing & Invoicing
- Charting
- Communication Management
- Confirmations/Reminders
- Data Import/Export
- Electronic Payments
- Electronic Signature
- Email Reminders
- Imaging and X-rays
- Inventory Management
- Invoice Management
- Patient Records Management
- Payment Processing
- Prescription Processing
- Reminders
- Reporting & Statistics
- SMS Messaging

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Veterinary Software](https://www.softwareadvice.co.nz/directory/4327/veterinary/software)

## Alternatives

1. [DaySmart Vet](https://www.softwareadvice.co.nz/software/356421/DaySmart-Vet) — 4.6/5 (279 reviews)
2. [Instinct Science](https://www.softwareadvice.co.nz/software/319655/instinct-emr) — 4.9/5 (234 reviews)
3. [Covetrus Pulse](https://www.softwareadvice.co.nz/software/31981/evetpractice) — 4.0/5 (542 reviews)
4. [Shepherd](https://www.softwareadvice.co.nz/software/263143/shepherd) — 4.7/5 (87 reviews)
5. [ezyVet](https://www.softwareadvice.co.nz/software/133723/ezyvet) — 4.6/5 (276 reviews)

## Reviews

### "Best Veterinary Software hands down." — 5.0/5

> **Amanda** | *2 October 2023* | Veterinary | Recommendation rating: 10.0/10
> 
> **Pros**: My favorite feature is the integration between their labwork machines and outside Idexx labs straight into patient files.
> 
> **Cons**: There are a few features that require a right click and drop down menu that I feel would be better set to just a double click. My complaints are few\!
> 
> Cornerstone is very user friendly and well-organized. I have been using this soft ware for the past 7 years and have loved it more than the other two softwares I used at other clinics before this. There are so many easy to learn shortcuts that make daily medical record keeping easier. I

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### "Idexx Review" — 4.0/5

> **Crystal** | *4 August 2024* | Veterinary | Recommendation rating: 9.0/10
> 
> **Pros**: very efficient to enter patients details easy to use
> 
> **Cons**: the pipets and the display as well as the syncronizing
> 
> overall very good veterinary diagnostics system

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### "Cornerstone; easy to integrate, but cannot be used alone." — 3.0/5

> **Megan** | *9 February 2025* | Veterinary | Recommendation rating: 3.0/10
> 
> **Pros**: Able to be integrated with other clinic software such as Instinct. Easily navigable patient records and labwork results.
> 
> **Cons**: Very confusing keystroke functions, very specific methods needed to input labwork, can only open 4 patient clipboards at a time, must manually transfer (via copy/paste) patients between department schedules.
> 
> Fairly neutral; not the worst software that the practice has ever used, but difficult to learn at first, and cannot be used for all in-hospital needs, auxiliary programs are needed for treatment sheets and imaging files.

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### "Amazing Support Team" — 4.0/5

> **Paige** | *5 August 2022* | Veterinary | Recommendation rating: 8.0/10
> 
> **Pros**: I like that there are multiple ways to do something. So what works for one person may be different for another. The Idexx support team is incredible and always easy to reach for support.
> 
> **Cons**: I feel like it has limited features. The boarding management is awful and hard for staff to utilize to its full potential

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### "Cornerstone" — 4.0/5

> **Kyra** | *11 March 2025* | Veterinary | Recommendation rating: 8.0/10
> 
> **Pros**: While using cornerstone it was very easy to locate something on a medical record. I also favored the appointment scheduler and the ability to copy and paste appointments which is not something that is available with our current practice management system.
> 
> **Cons**: The version of cornerstone that we had was not cloud based and instead was server based, which caused significant issues when our server was experiencing malfunction despite our internet being perfectly stable.
> 
> Overall it was a positive experience. If it had not been for it being a server based system, we likely would still be using it to date.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/37099/cornerstone)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/veterinary/cornerstone-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/37099/cornerstone> |
| en-GB | <https://www.softwareadvice.co.uk/software/37099/cornerstone> |
| en-IE | <https://www.softwareadvice.ie/software/37099/cornerstone> |
| en-NZ | <https://www.softwareadvice.co.nz/software/37099/cornerstone> |

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