--- description: Review of Cornerstone Software Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Cornerstone Software | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Veterinary Software](/directory/4327/veterinary/software) > [Cornerstone Software](/software/37099/cornerstone) # Cornerstone Software Canonical: https://www.softwareadvice.co.nz/software/37099/cornerstone Page: 1 / 9\ Next: [Next page](https://www.softwareadvice.co.nz/software/37099/cornerstone?page=2) > Cornerstone is a comprehensive practice management software designed for veterinary clinics and hospitals. It aims to streamline various administrative and clinical processes, enhancing the efficiency and effectiveness of veterinary practices. This software integrates multiple functionalities into a single platform, offering a holistic approach to managing veterinary operations. One of the key features of Cornerstone is its electronic medical records (EMR) system. This feature allows veterinary professionals to maintain detailed and organized patient records, facilitating easy access to medical histories and treatment plans. The EMR system supports the storage of diagnostic images, lab results and other critical patient data. Additionally, it ensures compliance with industry standards for data security and privacy. Another significant feature is the appointment scheduling module. This tool helps manage client appointments efficiently by providing a user-friendly interface for booking, rescheduling and canceling appointments. The system can send automated reminders to clients, reducing no-show rates and optimizing the clinic's schedule. Additionally, it offers calendar views and reporting tools to monitor appointment trends and staff utilization. Cornerstone also includes robust inventory management capabilities. This feature tracks the stock levels of medications, supplies and other inventory items, alerting staff when reorders are necessary. The software's billing and invoicing functionality is designed to simplify financial transactions. It supports the creation of detailed invoices, processing of payments and management of accounts receivable. The billing system can handle various payment methods, including credit cards and electronic payments. Additionally, it integrates with accounting software, ensuring accurate financial records and facilitating easier financial reporting. Beyond the core functionality, Cornerstone offers seamless integration with popular veterinary apps and services, as well as advanced client engagement tools through Vello. Vello streamlines the ways practices connect with pet owners, featuring automated appointment reminders, a pet owner mobile app, and tools to improve compliance and reduce time spent on the phone. The software also includes a comprehensive payment solution, Cornerstone Payments, which eliminates manual errors, speeds up checkout, and automates online payments. Additionally, Cornerstone integrates with VetConnect PLUS, providing a holistic view of all IDEXX diagnostics, advanced result interpretation, and real-time test order status. > > Verdict: Rated **4.0/5** by 183 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 183 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: IDEXX - **Founded**: 1983 ## Commercial Context - **Starting Price**: US$549.00 - **Pricing Details**: Simple subscription pricing. Flexible programs bundle apps and diagnostics for valuable savings. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United States ## Features - Accounting - Alerts/Notifications - Appointment Scheduling - Billing & Invoicing - Charting - Communication Management - Confirmations/Reminders - Data Import/Export - Electronic Payments - Electronic Signature - Email Reminders - Imaging and X-rays - Inventory Management - Invoice Management - Patient Records Management - Payment Processing - Prescription Processing - Reminders - Reporting & Statistics - SMS Messaging ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Veterinary Software](https://www.softwareadvice.co.nz/directory/4327/veterinary/software) ## Alternatives 1. [DaySmart Vet](https://www.softwareadvice.co.nz/software/356421/DaySmart-Vet) — 4.6/5 (292 reviews) 2. [Instinct Science](https://www.softwareadvice.co.nz/software/319655/instinct-emr) — 4.9/5 (238 reviews) 3. [Covetrus Pulse](https://www.softwareadvice.co.nz/software/31981/evetpractice) — 4.0/5 (542 reviews) 4. [Shepherd](https://www.softwareadvice.co.nz/software/263143/shepherd) — 4.7/5 (89 reviews) 5. [ezyVet](https://www.softwareadvice.co.nz/software/133723/ezyvet) — 4.6/5 (278 reviews) ## Reviews ### "Best Veterinary Software hands down." — 5.0/5 > **Amanda** | *2 October 2023* | Veterinary | Recommendation rating: 10.0/10 > > **Pros**: My favorite feature is the integration between their labwork machines and outside Idexx labs straight into patient files. > > **Cons**: There are a few features that require a right click and drop down menu that I feel would be better set to just a double click. My complaints are few\! > > Cornerstone is very user friendly and well-organized. I have been using this soft ware for the past 7 years and have loved it more than the other two softwares I used at other clinics before this. There are so many easy to learn shortcuts that make daily medical record keeping easier. I ----- ### "Idexx Review" — 4.0/5 > **Crystal** | *4 August 2024* | Veterinary | Recommendation rating: 9.0/10 > > **Pros**: very efficient to enter patients details easy to use > > **Cons**: the pipets and the display as well as the syncronizing > > overall very good veterinary diagnostics system ----- ### "Cornerstone cloud just ok" — 3.0/5 > **Audrey** | *23 July 2025* | Veterinary | Recommendation rating: 3.0/10 > > **Pros**: Able to view multiple details of patient in one window. Good reports with lots of details and search options to narrow down my report. > > **Cons**: how slow the cloud version was. Also didn't like that it looks very old school. Very old display. Would like body maps. > > I did like the level of detail and able to see the alerts as pop ups on each patient when you pulled up the chart. ----- ### "Amazing Support Team" — 4.0/5 > **Paige** | *5 August 2022* | Veterinary | Recommendation rating: 8.0/10 > > **Pros**: I like that there are multiple ways to do something. So what works for one person may be different for another. The Idexx support team is incredible and always easy to reach for support. > > **Cons**: I feel like it has limited features. The boarding management is awful and hard for staff to utilize to its full potential ----- ### "Cornerstone Reivew/Survey" — 4.0/5 > **Richard** | *9 November 2018* | Veterinary | Recommendation rating: 8.0/10 > > **Pros**: I like the appointment book as it is easy to read and organize. I like the ability to email records, notes, and forms to clients. I like the help desk as they are easy to get a hold of and are very knowledgeable. I think it is easy to look up pets and clients and deal with financial transactions. PHNP is great too. > > **Cons**: You need to make a new client file in order to make an appointment, although I know there are a few work around for this. You cannot inactivate a mass amount of clients at one time. You can email a mass amount of clients at one time. I wish you could eliminate service and inventory items instead of just inactivating them. I wish there was a better way to organize service and inventory item, so we can pull sales and revenue figure easier. It is hard to create these reports. I hate that once you have 4 files open on the patient clipboard, it make you close a few before you can continue working. I don't like that you cannot put cost of good on service items (labwork, etc.) > > From a support staff point of view, very good. From a practice management point of view, it can be difficult, especially if you join a practice years into owning the software and it was unorganized. Clean up can be difficult. ----- Page: 1 / 9\ Next: [Next page](https://www.softwareadvice.co.nz/software/37099/cornerstone?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/37099/cornerstone) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data