--- description: Review of Fax.Plus Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Fax.Plus | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Fax Server Software](/directory/4666/fax-server/software) > [Fax.Plus](/software/370313/fax-plus) # Fax.Plus Canonical: https://www.softwareadvice.co.nz/software/370313/fax-plus Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/370313/fax-plus?page=2) > Fax.Plus is an extremely secure HIPAA and SOC 2 Type 2 compliant online faxing solution for businesses of all sizes, from large enterprises to SMEs and even individuals. Fax.Plus Features: • Extremely easy to use with availability on multiple platforms, including web, mobile, email, and more. • Set up team with the option to assign one/multiple fax numbers to one/multiple members. • Programmable fax API to integrate online fax functionalities into your own software. • Compliant with the world’s strictest data regulations such as ISO 27001, SOC2 Type 2, … • HIPAA compliant faxing solution for healthcare providers to transmit individuals’ protected health information (PHI). • Data encryption in transit and at rest. • Date residency to meet all your data compliance requirements. • Extensive integrations: Slack, Zapier, Google Workspace, Microsoft, ... • Single Sign-On (SSO). See the full features set here: https://www.fax.plus/features > > Verdict: Rated **3.9/5** by 30 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.9/5** | 30 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 3.6/5 | Based on overall reviews | | Value for Money | 3.6/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Alohi - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$0.00 - **Pricing model**: Other (Free version available) - **Pricing Details**: Four paid tiers including a free plan: Free plan at $0 with limited total fax pages, Basic at $6.99/month, Premium at $13.99/month, Business at $27.99/month, and Enterprise at $79.99/month. All paid plans are billed monthly in USD with flat-rate pricing that includes a monthly page allowance and per-extra-page fees, plus increasing user seats, fax numbers, and integrations at higher tiers. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Archiving & Retention - Audit Management - Audit Trail - Caller ID - Collaboration Tools - Compliance Management - Compliance Tracking - Contact Database - Contact Management - Customisable Forms - Customisable Reports - Data Import/Export - Data Security - Delivery Tracking - Document Management ## Integrations (5 total) - Gmail - Google Drive - Microsoft Word - Slack - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Fax Server Software](https://www.softwareadvice.co.nz/directory/4666/fax-server/software) ## Related Categories - [Fax Server Software](https://www.softwareadvice.co.nz/directory/4666/fax-server/software) - [HIPAA Compliance Software](https://www.softwareadvice.co.nz/directory/4599/hipaa-compliance/software) ## Alternatives 1. [iFax](https://www.softwareadvice.co.nz/software/226942/ifax) — 4.8/5 (363 reviews) 2. [eFax](https://www.softwareadvice.co.nz/software/199621/efax-corporate) — 4.0/5 (70 reviews) 3. [Documo](https://www.softwareadvice.co.nz/software/227209/mfax) — 4.8/5 (86 reviews) 4. [eGoldFax](https://www.softwareadvice.co.nz/software/200215/egoldfax) — 5.0/5 (39 reviews) 5. [CocoFax](https://www.softwareadvice.co.nz/software/194044/cocofax) — 4.3/5 (51 reviews) ## Reviews ### "Simple and price worthy" — 5.0/5 > **Kimberly** | *29 October 2021* | Accounting | Recommendation rating: 9.0/10 > > **Pros**: I loved that all faxes can be done from one simple app on my phone. I found email to fax to be a great feature in making work processes seamless and fast. Very fast delivery for faxes outgoing and incoming were a great advantage for productive work flow. > > **Cons**: I don't have too much to complain about but will say that certain features do cost extra. My con is just that it is not a one price for all. I could see text to fax becoming a thing of the future which I do wish was offered. > > FAX.PLUS is a very efficient product for most small businesses. If you get to the large scale of sending over 500 faxes a month this might not be the way to go. I found it reliable sensible and simple all for a good price. ----- ### "It's HIPPA compliant,Reliable and easy to use" — 5.0/5 > **Sufwaan** | *31 October 2018* | Information Services | Recommendation rating: 10.0/10 > > **Pros**: With FAX.PLUS we no longer need to deal with maintaining our old fax machines. We easily managed to acquire different fax numbers from different countries, and available integration, including Slack and Google integration, has increased our productivity and saved us time and money. > > **Cons**: Although FAX.PLUS is offering Android and iOS apps, it lacks an app for Windows Mobile devices. ----- ### "Shocking Customer Service" — 1.0/5 > **Tal** | *13 March 2023* | Wholesale | Recommendation rating: 0.0/10 > > **Pros**: Easy to use interface. Quick setup. Basic features. > > **Cons**: Just a very basic and no frills service.Customer service non-existant.Deceptive Auto-Renew feature that I never signed up for an charged me without permission. > > Awful.The guys running their customer service team are deceptive and unconscionable.I never signed up for Auto-Renew and they signed me up charging me more than double the year before.I contested this and said, the day after I received the auto renew email, that I didn't sign up for it and they claimed that I did and that if I wanted to cancel my service (1 day in) that they could not refund me.So I disputed it on PayPal and they blocked my account (the one they have charged me for) to prevent me from pulling the additional documents that PayPal requires to process the dispute. These guys are deceptive and unconscionable scammers. BEWARE. ----- ### "Amazing Fax service" — 4.0/5 > **rahul** | *25 December 2022* | Religious Institutions | Recommendation rating: 9.0/10 > > **Pros**: I liked that Fax Plus is a great, easy-to-use software that allows you to send, receive, and manage faxes electronically. It has a user-friendly interface and is really easy to set up and use. The customer service is also great, and they are very responsive to any questions or issues you may have. I also liked that the software is secure and has a lot of useful features like auto-retry, customizable cover pages, and multiple file formats. > > **Cons**: The main downside to fax plus software is that it can be difficult to set up and maintain. Additionally, most fax plus software requires a subscription fee and a dedicated fax line, which can increase costs. Additionally, some fax plus software may require additional hardware or software that can be costly to purchase. Finally, some fax plus software may require additional training for staff members to understand how to use it properly. > > My overall experience with FAX.PLUS has been great. The service is easy to use, efficient and reliable. The customer service is excellent and the team is always willing to help out with any questions or problems I have. I have found that the rates are very reasonable and the quality of the faxes is very high. I would highly recommend using FAX.PLUS for any faxing needs. ----- ### "FAX.PLUS encrypts fax files and integrates well" — 5.0/5 > **Lucas** | *22 April 2019* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Due to the nature of our firm, we still need to send and receive faxes on a daily basis. FAX.PLUS is HIPAA compliant and encrypts fax files. Therefore, we can rely on its security and privacy. It has integrated into our system well and we have also enabled the Slack integration so we can be notified of an incoming fax in our channel. I use FAX.PLUS almost everyday at work and I usually use the web app to send and receive fax from computer. > > **Cons**: FAX.PLUS enables us to search for fax files using the notes we add manually for each document. BUT, I was hoping to have an OCR feature, so we could search through the content of documents as well. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/370313/fax-plus?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/370313/fax-plus) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data