---
description: Review of Kano Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Kano | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/4574/customer-experience/software) > [Kano](/software/368040/kano)

# Kano

Canonical: https://www.softwareadvice.co.nz/software/368040/kano

> Kano Surveys is a purpose-built platform for running Kano model surveys, analysing customer feedback, and prioritising product features. Instead of manually building survey logic, exporting results, and wrestling with spreadsheets, teams can create focused Kano surveys and get clear analysis in one place. Identify which ideas are Must-have, Performance, Delighter, Indifferent, or Reverse features, then use prioritisation tools to decide what to build next.

Professional features give teams more control over the research experience. Add custom questions to segment responses by persona, customer type, plan, market, or any other attribute that matters. Apply your own branding so the survey feels like part of your product, not a generic form. Use post-completion redirects to send respondents to a thank-you page, prototype, offer, or next research step. Kano Surveys helps product teams collect better data, understand customer expectations, and make smarter decisions.
> 
> Verdict: Rated **4.7/5** by 3 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 3 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Kano Surveys

## Commercial Context

- **Starting Price**: £499.00
- **Pricing model**: Flat Rate (Free version available)
- **Pricing Details**: Prices also available in USD, EUR, INR.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, German, Italian, Portuguese, Spanish
- **Available Countries**: Albania, Andorra, Australia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece and 36 more

## Features

- Activity Dashboard
- Anonymous Feedback
- Customer Segmentation
- Customisable Branding
- Customisable Questions
- Data Import/Export
- Feedback Management
- Mobile Survey
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- Real-Time Data
- Reporting/Analytics
- Support Audio/Images/Video
- Survey Builder
- Visual Analytics

## Support Options

- Email/Help Desk
- FAQs/Forum

## Category

- [Customer Experience Software](https://www.softwareadvice.co.nz/directory/4574/customer-experience/software)

## Related Categories

- [Customer Experience Software](https://www.softwareadvice.co.nz/directory/4574/customer-experience/software)
- [Survey Software](https://www.softwareadvice.co.nz/directory/4503/survey/software)

## Alternatives

1. [UmfrageOnline](https://www.softwareadvice.co.nz/software/449992/Enquetes-Maken) — 4.6/5 (1726 reviews)
2. [Google Forms](https://www.softwareadvice.co.nz/software/179230/google-forms) — 4.7/5 (11477 reviews)
3. [SurveyMonkey](https://www.softwareadvice.co.nz/software/157864/surveymonkey) — 4.6/5 (10474 reviews)
4. [Jotform](https://www.softwareadvice.co.nz/software/433821/jotform) — 4.7/5 (2904 reviews)
5. [Typeform](https://www.softwareadvice.co.nz/software/324633/typeform) — 4.7/5 (971 reviews)

## Reviews

### "Must try\!\!\!" — 5.0/5

> **Verified Reviewer** | *11 October 2022* | Research | Recommendation rating: 9.0/10
> 
> **Pros**: Simple to access, user friendly interface, interactive dashboard
> 
> **Cons**: Limitations for free trial users , Mobile view doesn't work well, Integration with other social networks is must for easy sharing
> 
> It was indeed a great experience with interesting analysis to determine choices for your business

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### "Promising product" — 5.0/5

> **shyam** | *17 October 2022* | Financial Services | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to use and very user friendly design
> 
> **Cons**: Easy to understand and very nicely done i
> 
> Very nicely implemented took

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### "Seamless Survey creation" — 4.0/5

> **Jitender** | *11 October 2022* | Information Services | Recommendation rating: 9.0/10
> 
> **Pros**: - Creation of surveys with the templates available
- Sharing the survey via links
> 
> **Cons**: - What was missing was the integration with some of the devops applications for e.g. ADO where we could have used Azure features to directly import in the survey.
> 
> \- Great experience and recommended in my org too

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/368040/kano)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/survey/kano-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/368040/kano> |
| en-GB | <https://www.softwareadvice.co.uk/software/368040/kano> |
| en-IE | <https://www.softwareadvice.ie/software/368040/kano> |
| en-NZ | <https://www.softwareadvice.co.nz/software/368040/kano> |

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