About Mango Practice Management
Mango Practice Management pricing
Mango Practice Management does not have a free version but does offer a free trial. Mango Practice Management paid version starts at US$35.00/year.
Alternatives to Mango Practice Management
Mango Practice Management Reviews
Feature rating
- Industry: Accounting
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Accounting Firm Review
Your team is great to work with and assists quickly in fixing any problems and also in helping us role out new signature pages each year.
Pros
Our firm enjoys the integration with Outlook in that we can send docs, receive docs and capture signatures all within Outlook.
Cons
We dont use the data management as much due to already having one, we did try to explore this and decided against using as we enjoy the search ability of Doc.it in that realm.
Alternatives Considered
Doc.It SuiteReasons for Switching to Mango Practice Management
We have a hybrid system here at our office and use yours and Doc.it together.Response from ProfitSolv
Thanks for your feedback, Paul! We appreciate your support and business.
Please feel free to reach out to support if you have questions about specific features or feedback on what you'd like to see added/updated, specifically around our DMS.
Mango is built for accountants, by accountants. That means your insight and feedback are critical for continued innovation!
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Great product!
great product and support and easy for our team to learn and navigate it. It is actually saving us money and increased our productivity.
Pros
This software has made our business so much easier to manage and that has led to growth in our customer base. The customer service is always there for us whenever we have a question and they really care about the success of our company.
Cons
Haven't had any negative experience with the product or the Mango folks.
Response from ProfitSolv
Elizabeth,
Thank you for your review! We've made it our mission to make accountants' lives easier. And we're elated to hear that we have been able to play a small role in your success.
If you have any questions or would like help with specific features, please do not hesitate to reach out to our support team. We are here to serve you!
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
One month in, and still not able to get Clients moved over, nor Items from QB
I don't have much experience, because Mango Support has been busy it seems. After my one Appt with [SENSITIVE CONTENT] (who is actually very nice) I was never able to book another one; I chatted trying to get one, but the Chat person said [SENSITIVE CONTENT] was busy and Booked up. Hmm. So here I sit, wondering why in the World [SENSITIVE CONTENT] recommends Mango? He probably had a way better experience with it? It is a shame, as the Program has a good feel to it, but Support so far has been abysmal.
Pros
The Program looks lovely, great feel to it, although I've yet to be able to use it.
Cons
No Support. I called to ask when Support was going to help me move things over, early on, after signing up and paying for the 1st Month; the response was [SENSITIVE CONTENT] was coming back after a long Vacation, or something like that, which surprised me. [SENSITIVE CONTENT] had an appt with me to move things from QB, but there was an issue, and nothing moved over. I had to cancel the 2nd appt due to an unforeseen circumstance. I have emailed and done an in App Chat with Support, [SENSITIVE CONTENT] answered, but another Appointment hasn't been booked yet. I paid for Mango on 11/30/22, on December 9th [SENSITIVE CONTENT] contacted me, and was a bit surprised I wasn't moved over from QB and up and running at all yet. I have emailed, App Chatted, still cannot get a complete move of my Data over from QB; I am having to figure this out on my own, no help. Support seems to be overwhelmed, maybe they need a bigger Staff? Today I made some progress getting things to move into Mango, but it is bits and pieces. If I'd know this was going to be an issue, I could have added Clients daily, and Items by hand, and probably been well along by now, instead of trying to get Support to kick in. I think the Program itself looks lovely; a bit slow, maybe, but it is well thought out. I will say this; if I don't get Support response in the beginning, it makes me feel uneasy about going forward. I will be billed again for Mango on 01/01/2023, and I cannot use it yet. Am I disappointed? Absolutely.
- Industry: Accounting
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Mango Practice Management Allows Me to Focus on Clients and Engagements
Pros
Ease of use and data entry (T & E); customer support; options to invoice; options for me to bill at different rates
Cons
Nothing from my practice perspective! It has everything I need for my forensic accounting practice.
Reasons for Switching to Mango Practice Management
The simplicity of what I needed for my practice; price point; customer service; commitment to continue to improve the productResponse from ProfitSolv
Thank you for the kind words, Dan!
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Imagine Time improvements
Overall the experience is good. I like having 3 different programs I need all rolled in to one. Prior, I had time keeping, portal and due date tracking software. Now all 3 of those are in one software.
Pros
Being able to email docs to a client that is encrypted.
Cons
I believe the software is new and a there are a few kinks to work out yet. Support is very eager to get it right though.
We have to pay for a seat for every person who has time, vs old Imagine Time where the receptionist would enter all time for all employees.
I don't like to have to log in to imagineshare to get to portal. It seems like this should be in the single log in for mango billing.
Response from ProfitSolv
Thank you, Sue!
