--- description: Review of LoyaltyStream Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: LoyaltyStream | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/508/customer-engagement/software) > [LoyaltyStream](/software/367524/stream-loyalty) # LoyaltyStream Canonical: https://www.softwareadvice.co.nz/software/367524/stream-loyalty Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/367524/stream-loyalty?page=2) > LoyaltyStream stands out as the ultimate solution for B2B companies aiming to boost revenue, enhance customer loyalty, and meet customer acquisition objectives. Our modular and scalable SaaS platform empowers you to design personalised, individual campaigns or implement enduring loyalty strategies. Optimise your customer experience with a customisable microsite designed to your specifications, or employ our APIs to launch campaigns via your own channels. CAMPAIGNS AND CUSTOMER TARGETING LoyaltyStream empowers you to tailor campaigns specifically designed to influence behaviours. Offering 14 loyalty and 5 bonus campaigns, you can shape the program to focus on what matters most: acquisition, retention, or growth. The KEEP, GROW, and WIN strategies provide straightforward targeting through our intuitive campaign wizards. > > Verdict: Rated **4.9/5** by 13 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 13 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Stream Loyalty ## Commercial Context - **Pricing model**: Flat Rate - **Target Audience**: Self Employed, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, France, Germany, India, Ireland, Italy, Mexico, New Zealand, Peru, Portugal, South Africa, Spain, United Arab Emirates, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - CRM - Campaign Analytics - Campaign Management - Campaign Planning - Churn Management - Client Portal - Communication Management - Content Creation - Content Management - Customer Activity Tracking - Customer Database - Customer History - Customer Portal - Customer Profiles - Customer Segmentation ## Integrations (4 total) - Freshcaller - Freshdesk - SendGrid - Twilio ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Customer Engagement Software](https://www.softwareadvice.co.nz/directory/508/customer-engagement/software) ## Related Categories - [Customer Engagement Software](https://www.softwareadvice.co.nz/directory/508/customer-engagement/software) - [Customer Loyalty Software](https://www.softwareadvice.co.nz/directory/4383/customer-loyalty/software) ## Alternatives 1. [Guusto](https://www.softwareadvice.co.nz/software/105459/guusto) — 4.9/5 (3739 reviews) 2. [Kangaroo](https://www.softwareadvice.co.nz/software/324113/kangaroo) — 4.9/5 (254 reviews) 3. [RepeatMD](https://www.softwareadvice.co.nz/software/427882/repeatmd) — 4.4/5 (190 reviews) 4. [ReadySTORE Gift Card and Loyalty](https://www.softwareadvice.co.nz/software/278379/gift-card) — 4.8/5 (39 reviews) 5. [Tango](https://www.softwareadvice.co.nz/software/133150/tango-card) — 4.8/5 (528 reviews) ## Reviews ### "LoyaltyStream - turning customers into fans" — 5.0/5 > **Jane** | *19 February 2024* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: It is easy to use and provides benefits such as the ability to: 1. Configure a wide range of campaigns 2. Personalise campaigns and communications 3. Target different member activities 4. Track transactions and customer behaviours 5. Offer rewards and incentives > > **Cons**: We haven't come across any negatives and Stream is always open to development ideas. > > LoyaltyStream is a reliable, customisable, and engaging loyalty platform with an extremely user-friendly interface, which is designed to make it easy for both businesses and customers to navigate. Its ability to integrate with other systems allows for the tracking of customer purchases and engagement to effectively fulfil B2B reward loyalty and also provides businesses with access to analytics to track the effectiveness of the programme. ----- ### "Stream Loyalty" — 5.0/5 > **Anne** | *15 November 2023* | Automotive | Recommendation rating: 9.0/10 > > **Pros**: We use the platform to provide flexibility, variety and self management of many reward programs that are used for both internal and external customers. This allows us to reach multiple customer segments with targeted campaigns whilst self management of budgets and rewards. > > **Cons**: The terminology can be confusing and sometimes the reporting descriptions have not met what is being shown on the reports. > > We have spent a lot of time taking the off the shelf product and making bespoke changes. This has created a large learning curve for both myself and the stream team. They have never said we can't do it - only let us take away and see how we make it work. It is great to work with a team that embrace ideas and provide a can do attitude. ----- ### "Easy to use and navigate" — 5.0/5 > **Kristi** | *16 January 2025* | Wholesale | Recommendation rating: 5.0/10 > > **Pros**: How organized it is. Easy to use and navigate > > **Cons**: I like everything about it. I can’t think of anything I would change > > Great, easy to use and navigate. Highly recommend ----- ### "City Plumbing Rewards Programme" — 4.0/5 > **Brigitte** | *15 November 2023* | Retail | Recommendation rating: 8.0/10 > > **Pros**: defined call out plans , loyalty rewards for spending customers > > **Cons**: non visibility to all colleagues as to what our customers can redeem their points for > > We have come a long way together with developing and enhancing our programme and I feel that we need to re-engage with an update of things to come and things to go ----- ### "The B2B loyalty platform I wish I had 10 years ago" — 5.0/5 > **Rachel** | *19 July 2024* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: LoyaltyStream is designed specifically for B2B audiences. When I first starting sourcing B2B loyalty solutions over 10 years ago there was nothing that met the needs of the B2B market in this way. The license set up makes it easy for a company to launch a loyalty/engagement platform without the upfront investment. > > **Cons**: I have found it difficult to find fault to be honest, every question I've asked from my experience of specifying, sourcing, and managing a B2B loyalty programme has been addressed with their solution. For some organisations, the level of what is possible could be overwhelming, just start with the key modules and build out as you learn. > > My experience has been fantastic, LoyaltyStreem understand this sector and have developed a programme that delivers for customers and businesses. After 20 years in client side marketing, businesses need solutions that help make them more efficient and make their lives easier. Just get a demo, what have you got to lose. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/367524/stream-loyalty?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/367524/stream-loyalty) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data