--- description: Review of ContinuLink Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ContinuLink | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Private Duty Care Software](/directory/4077/private-duty-care/software) > [ContinuLink](/software/366703/continulink) # ContinuLink Canonical: https://www.softwareadvice.co.nz/software/366703/continulink Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/366703/continulink?page=2) > ContinuLink provides Home Care and Home Health EMR software solutions for agencies in the pre and post-acute care market. ContinuLink enables the business of caring and has earned the trust of some of the largest and most reputable agencies across the US. Offering powerful, scalable, enterprise solutions, ContinuLink simplifies processes and creates efficiencies across clinical, financial and back office operations. Our mission is to improve the healthcare experience through the people that deliver care, with unwavering commitment to helping Home Care and Home Health agencies deliver quality of care without compromise. > > Verdict: Rated **4.2/5** by 58 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 58 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Complia Health - **Founded**: 1997 ## Commercial Context - **Starting Price**: US$1.00 - **Pricing Details**: Contact Complia Health for pricing information. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Planning - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Appointment Management - Assessment Management - Authorization Tracking - Automated Scheduling - Bed Management - Billing & Invoicing - CNA Tracking - Calendar Management - Candidate Profiles - Care Plan Management - Case List Management - Case Management - Case Notes ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Private Duty Care Software](https://www.softwareadvice.co.nz/directory/4077/private-duty-care/software) ## Related Categories - [Private Duty Care Software](https://www.softwareadvice.co.nz/directory/4077/private-duty-care/software) - [Home Health Care Software](https://www.softwareadvice.co.nz/directory/4406/home-health/software) - [Patient Case Management Software](https://www.softwareadvice.co.nz/directory/4181/patient-case-management/software) - [Assisted Living Software](https://www.softwareadvice.co.nz/directory/3950/assisted-living/software) - [Long Term Care Software](https://www.softwareadvice.co.nz/directory/4533/long-term-care/software) ## Alternatives 1. [StoriiCare](https://www.softwareadvice.co.nz/software/74544/sotriicare) — 4.8/5 (44 reviews) 2. [myUnity](https://www.softwareadvice.co.nz/software/132034/devero-hh) — 4.3/5 (118 reviews) 3. [aTouchAway](https://www.softwareadvice.co.nz/software/436070/atouchaway) (0 reviews) 4. [splose](https://www.softwareadvice.co.nz/software/337760/splose) — 4.6/5 (28 reviews) 5. [Lookout](https://www.softwareadvice.co.nz/software/370276/the-lookout-way) — 4.7/5 (38 reviews) ## Reviews ### "Extremely Feature Rich HomeCare System" — 5.0/5 > **Timothy** | *3 February 2020* | Individual & Family Services | Recommendation rating: 9.0/10 > > **Pros**: This software is extremely feature rich. The software is configurable to address almost any situation that arises. This is one of many SAAS packages we use across the breadth of our organization. It is on of the handful of systems that affords the ability to essentially keep a local mirror image of our database via SQL Log Shipping. This affords us a tremendously powerful ability to produce management information tailored to our needs. > > **Cons**: The general ledger module seems overly complex and requires a lot of "care and feeding" > > The ContinuLink "Help Desk" is very responsive and competent ----- ### "\[SENSITIVE CONTENT HIDDEN\] at the Help Desk is the BEST and extremely knowledgable about Continulink" — 4.0/5 > **Nell** | *3 February 2020* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: \[SENSITIVE CONTENT HIDDEN\] at the Help Desk. She is always so helpful and knows so much about Medicare billing and the complex world of Oasis submissions. She really knows her stuff and we are lucky to have her. > > **Cons**: Can be complicated sometimes. Lots of steps to change a payer. Could make it much easier to have the choice to choose all visit types to change the new payor at once. Not one by one by one. Very time consuming. > > Its a wonderful benefit to have the Help desk help when we need it. New issues arise all the time due to many changes with the Industry and the Software changes. ----- ### "On balance, this is a great value" — 5.0/5 > **mark** | *18 April 2018* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: very good value for the money. Pretty user friendly. The reports are very self-explanatory. The customer service is good and they do address the issues and do so in a prompt fashion. > > **Cons**: I wish they had a phone app. Also, it would be good if they had API so that third party applications could integrate. > > We actually ran into some financial issues and fell behind in our account. The company could have taken a hard line. They could have threatened to shut us down. They didn't do that. Rather, they worked with us in a professional fashion; helped us work out a plan; and then worked with us during the implementation. They person I worked with was had the above attributes. ----- ### "\[SENSITIVE CONTENT HIDDEN\] is amazing" — 4.0/5 > **Erika** | *20 March 2020* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: Honestly, working with \[SENSITIVE CONTENT HIDDEN\] was the best part of working through this transition in Electronic Visit Verification. She was able to answer questions quickly and concisely, and followed through effectively and efficiently. > > **Cons**: This is not the fault of the designers - it would be nice, however, to have access to some items on a Business Unit level without having to go to the Administrators. > > ContinuLink isn't necessarily the most user-friendly/intuitive program. However, once trained appropriately it does the job well. ----- ### "ContinuLink" — 5.0/5 > **Joey** | *1 February 2020* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Pros - Awesome tech support team. \[SENSITIVE CONTENT HIDDEN\] (sorry if I missed anyone) are always helpful. \[SENSITIVE CONTENT HIDDEN\] helps me the most and is able to explain things to help me understand the product. > > **Cons**: Once a schedule processes or a missed visit is placed, you are unable to edit the visit. > > Overall we have been able to streamline many processes. I have been able to customize the software to help compliance with supervisory visits, Non Coverage/Discharge notices and documentation. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/366703/continulink?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/366703/continulink) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data