---
description: Review of Churnfree Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Churnfree | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/4627/customer-satisfaction/software) > [Churnfree](/software/366634/churnfree)

# Churnfree

Canonical: https://www.softwareadvice.co.nz/software/366634/churnfree

> Churnfree is the solution for reducing churn and retaining customers. It helps businesses create customer retention flows and win back customers. With Churnfree, teams can create custom retention flows to keep customers engaged and coming back for more. And if clients do ever slip away, managers can win them back with targeted flows designed to get them hooked again. 

Churnfree helps SaaS, eCommerce, and subscription-based businesses to retain more customers and reduce churn rates. Features include:

- Create retention flow: Win customers back by creating retention flows

- Real-time analytics dashboard: Handle churn management is a single dashboard efficiently 

- Personalized offers: Increase customer recovery rates with personalized offers

- Beware of client feedback: Listen to customers via feedback to avoid churn 

- Pause instead of canceling: Let the customer pause subscriptions instead of canceling

- Add multiple products: Add up to any number of products to Churnfree
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support |  | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Churnfree

## Commercial Context

- **Starting Price**: US$49.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Churnfree offers 4 pricing plans.
- **Target Audience**: 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, France, India, Italy, Netherlands, New Zealand, South Africa, United Arab Emirates, United States

## Features

- Activity Dashboard
- Alerts/Notifications
- CRM
- Chat/Messaging
- Customer Database
- Customer Experience Management
- Customer Journey Mapping
- Customer Segmentation
- Customisable Forms
- Data Import/Export
- Data Visualisation
- Email Management
- Engagement Tracking
- Feedback Management
- NPS Survey Structure
- Performance Metrics
- Process/Workflow Automation
- Reporting/Analytics
- Search/Filter
- Sentiment Analysis

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Satisfaction Software](https://www.softwareadvice.co.nz/directory/4627/customer-satisfaction/software)

## Alternatives

1. [SurveyMonkey](https://www.softwareadvice.co.nz/software/157864/surveymonkey) — 4.6/5 (10455 reviews)
2. [Trustpilot](https://www.softwareadvice.co.nz/software/364802/trustpilot) — 4.5/5 (1204 reviews)
3. [Jotform](https://www.softwareadvice.co.nz/software/433821/jotform) — 4.7/5 (2885 reviews)
4. [LiveAgent](https://www.softwareadvice.co.nz/software/109980/liveagent) — 4.7/5 (1781 reviews)
5. [ReputationStacker](https://www.softwareadvice.co.nz/software/302386/reputationstacker) — 4.9/5 (43 reviews)

## Reviews

### "Comprehensive Solution for Reducing Churn and Boosting Retention" — 5.0/5

> **Stephen** | *30 July 2024* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: Churnfree has been a game-changer for our business, significantly reducing our churn rate and enhancing customer retention.
> 
> **Cons**: Would like to have some more automated features to it
> 
> Churnfree is a must-have tool for any business looking to reduce churn and increase customer retention. Its powerful features and excellent support make it an invaluable part of our customer success strategy. Highly recommended\!

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/366634/churnfree)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/customer-satisfaction/churnfree-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/366634/churnfree> |
| en-GB | <https://www.softwareadvice.co.uk/software/366634/churnfree> |
| en-IE | <https://www.softwareadvice.ie/software/366634/churnfree> |
| en-NZ | <https://www.softwareadvice.co.nz/software/366634/churnfree> |

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