HoneyBook

Pros

I love this program. This is great for photographers and event planners. Likely could be good for another business as well, but as an event planner this program allows me to get inquiries, navigate them through the pipeline stage of booking, invoice clients and send contracts, process payments and build task management and automations all in one place. This program does so much, and connects to QuickBooks which is a huge bonus for me.

Cons

There isn't really much about the program that I dislike. I don't like that the automations now have two types of files (legacy and templates). They are basically the same and it really makes no sense to me why they exist separately, but it doesn't impede on using the software. Also, the reporting is good but it doesn't really make sense as it's not as functional as I'd like. You can't look at a report in the program, you have to download every time, but, I make due with what's available.

Pros

I purchased Honeybook primarily to keep my client details in a single location while gaining the ability to send proposals and invoices for the clean, professional touch. This area is very easy to use without having to hire a pro.

Cons

To use all the features of CRM, you need to hire a pro who can set you back at least $2k. Also, the payment deposits are the slowest on the market - days! If you use Square, you get the deposit the next day - same for all other CRMs. If you receive a payment on a Wednesday, for example, you won't get that deposit until at least Monday.

Alternatives Considered

Reasons for Switching to HoneyBook

Pros

Simple at times and easy to navigate once you get used to things.

Cons

Customization was very limitrd. Not being able to add a designed invoice was a deal breaker for me.

Alternatives Considered

Reasons for Switching to HoneyBook

Pros

Honeybook is very dynamic. If you need it, it is most likely included.

Cons

It became a little overwhelming when I was starting my business. It offered more than I needed. (good problem to have!)

Alternatives Considered

Reasons for Switching to HoneyBook

Pros

Honeybook keeps me organized which in return gives me a good reputation as a service provider. I like that I can do it all - and at that from my phone because theres an app that has most of the features the desk top does

Cons

There's not much to like about it. It meets all of the things I was looking for in a CRM.

Pros

It will be great for those who have their own coaching business to let clients book their spots.

Cons

It’s not as good for booking group classes for clients compared to other websites. I will use the other website is set more...

Pros

I appreciate having all of my client's information in one place. I also like that it can be integrated with email, you can create documents and so on.

Cons

I would like more creative ability within the documents. Also don't like how some of the documents including invoices interact. It's hard to explain. It's both easy and complicated at the same time.

Alternatives Considered

Reasons for Switching to HoneyBook

Pros

What I like most about HoneyBook is that you can have your scheduler, contracts, products and checkouts all in one platform.

Cons

What I like least about HoneyBook is that there is no way to add a global discount code to a product or all products.

Pros

Streamlined client workflow management and customizable templates for proposals.

Cons

limited advanced customization for workflows and only basic reporting.

Pros

I like the Streamlined Workflow and the Customizable Templates. Also the ability to pay directly through the App.

Cons

Price is pretty expensive for small businesses. There is no built-in time tracking.

Pros

Nothing I didn't get a chance to use it. I wasted an entire day setting it up and then couldn't send an invoice.

Cons

Absolutely not user-friendly. I have used quite a few payment platforms but couldn't even send an invoice using this program.

Pros

I love the ease with which I can confidently navigate the multiple features of Honeybook. I am not the most tech savvy but Honeybook makes it feel easy to me!

Cons

I had a bit of trouble acclimating to emailing within the platform but now I have adjusted and know how easy it can be! Sometimes the emails land in client's spam but only once in a while!

Pros

If I could think of a pro I would add it. If you are looking to be overcharged and never refunded use this software.

Cons

No customer service. When they charge incorrectly you cannot reach them to get it corrected. Product was not impressive to start to have to deal with this billing issue.

Pros

I like how comprehensive HoneyBook is in listing out contact details, project history, and communication points pertinent to specific clients of ours. It's been very easy to organize leads, inquiries, and potential client leads. Lastly, I definitely appreciate the automated capabilities with sending out contracts, invoices and follow-up emails.

Cons

I haven't quite gotten around to learning all aspects of the software yet!

Pros

I have been using HoneyBook for my event planning business, and it has truly transformed the way I manage my events. The platform's ease of use for both business and customers is exceptional. It simplifies the process of keeping all event details in one place and ensures everything is organized on the calendar. The amazing capabilities of HoneyBook have made my life so much easier, allowing me to focus on delivering exceptional service to my clients. I highly recommend HoneyBook for any business looking to streamline their event management process.

Cons

Nothing, the application is fantastic!! I am so glad we have this amazing tool for our business!

Pros

I love how easy it is to send contracts and invoices to clients and how your notified when read, signed and payments made.

Cons

That it doesn't connect or integrate at all to my other primary platform I use on a regular and daily basis.

Pros

I love how it combines so many features in one place, like project management, invoicing, and client communication. The templates for proposals and contracts save a ton of time, and the automation features help keep everything running smoothly without a lot of manual effort. Plus, the integration with other tools like Google Calendar and QuickBooks makes syncing your work a breeze.

Cons

The mobile app, while handy, doesn’t offer all the features available on the desktop version, which can be a bit frustrating when you're on the go. Also, it’s a bit pricey, so it might not be the best option if you’re just starting out or have a tight budget.

Pros

What I loved the most of Honeybook was the scheduling was easy and processing payments and also the flexibility of customers paying online for services and products

Cons

Long term it just wasn't for me and my business

Pros

Invoicing I like the ability to easily invoice and send

Cons

Should be able to have more functionality

Pros

One feature I appreciate is the safe online payment site, which gives my clients peace of mind and enables them to conveniently make purchases without worrying about security. An enormous amount of time was spared for me by the inclusion of thorough templates. It gives my clients all the information they require to move forward and even enables them to e-sign documents with ease.There is nothing about Honey Book that I truly despise. Every privately held company owner should use this platform, in my opinion. It is a transforming tool that takes the administration of your company to new heights, making it a crucial ally on your entrepreneurial journey.

Cons

There is virtually nothing about HoneyBook that I could ever say I don't like. HoneyBook has actually captured my heart. If I had one wish, it would be for a wider variety of design possibilities that are especially suited for producing compelling proposals and brochures. My love and admiration for HoneyBook, however, remain unwavering despite this nagging longing. Its extensive capabilities and user-friendly UI unquestionably improved my business operations to remarkable levels.

Pros

What I like the most about this platform is its ability to centralize all my business needs in one place. The seamless integration of proposals, invoices, contracts, payments, and scheduling allows me to stay organized and save valuable time.

Cons

One of the areas where I feel this platform could use some improvement is its reporting and analytics functionality. While the platform provides basic data on projects, payments, and clients, I would like access to more advanced and customizable metrics that allow me to more closely track how my business is performing.

Pros

This is a great tool for sending invoices, signing contracts, booking and scheduling appointments, tracking inquiries, managing projects, accepting payments, and sending forms. It is incredibly easy and fast to set up and use, this is a really powerful tool.

Cons

I have no complaints except that the proof reading capability could be enhanced in the platform and/or translation options available.

Alternatives Considered

Switched From

Pros

Very user friendly and task notifications for leads and clients

Cons

limited integrations and customisation to meet different types of businesses

Pros

I'm a freelancer and entrepreneur and I've been using HoneyBook to automate my repetitive and time-consuming activities. It's been a great help in simplifying my business operations and saving me time and money. With HoneyBook, I'm able to triple my bookings and grow my business. It's the perfect tool for me.

Cons

As a business owner and freelancer, I find HoneyBook to be an excellent tool. However, there are a few areas where it could use improvement. For instance, while it has many templates and tools to help streamline business processes, I find it difficult to customize the software to fit my individual needs. Additionally, the user interface can be challenging to navigate for those who are not tech-savvy, making the learning curve a bit steep.

Pros

HoneyBook is its all-in-one functionality. The platform provides users with a range of tools and features that can help them manage their business operations from a single dashboard. This includes tools for managing leads, creating and sending contracts and invoices, and tracking payments and expenses.Another advantage of HoneyBook is its user-friendly interface. The platform is designed to be intuitive and easy to use, with a range of templates and pre-built workflows that can be customized to fit your specific needs. Additionally, HoneyBook provides users with access to a dedicated customer support team, as well as a range of online resources and tutorials to help them get the most out of the platform.

Cons

HoneyBook offers a range of pricing plans that are designed to be accessible to businesses of all sizes, the cost can add up quickly if you require a large number of features or have a high volume of transactions.Another potential issue with HoneyBook is its limited customization options. While the platform does provide users with a range of templates and pre-built workflows, some users may find that these are not customizable enough to fit their specific needs.