--- description: Review of Lightico Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Lightico | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Forms Automation Software](/directory/4223/forms-automation/software) > [Lightico](/software/365097/lightico) # Lightico Canonical: https://www.softwareadvice.co.nz/software/365097/lightico Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/365097/lightico?page=2) > Lightico's real-time customer collaboration platform empowers contact center agents to instantly collect forms, documents, e-signatures, photos, consent to disclosures and verify ID from the customer's cell phone, while on a call. In today's experience-driven economy, customers expect engaging and prompt business interactions. However, businesses are ill-equipped to deliver such experiences to customers on their cell phones while speaking with them on the phone. The result is frustrated customers, lost sales, higher operational costs and damaged NPS scores. By streamlining customer interactions in the last mile of the customer journey, businesses make it easier for their customers to be their customers, earning their trust and loyalty, translating to higher profits. > > Verdict: Rated **4.8/5** by 32 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 32 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Lightico - **Location**: Tel Aviv, US - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$300.00 - **Pricing model**: (Free Trial) - **Pricing Details**: Contact Lightico directly for detailed pricing information. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Canada, Denmark, Finland, France, Germany, Ireland, Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Audit Trail - Authentication - Compliance Management - Contract/License Management - Customisable Branding - Customisable Forms - Customisable Templates - Customizable Fields - Data Security - Document Management - Document Review - Document Storage - Drag & Drop - Electronic Signature - File Sharing ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Forms Automation Software](https://www.softwareadvice.co.nz/directory/4223/forms-automation/software) ## Related Categories - [Forms Automation Software](https://www.softwareadvice.co.nz/directory/4223/forms-automation/software) - [Document Management Software](https://www.softwareadvice.co.nz/directory/722/document-management/software) - [Digital Signature Software](https://www.softwareadvice.co.nz/directory/4235/electronic-signature/software) - [Form Builder Software](https://www.softwareadvice.co.nz/directory/4464/form-builder/software) ## Alternatives 1. [Jotform](https://www.softwareadvice.co.nz/software/433821/jotform) — 4.7/5 (2794 reviews) 2. [Adobe Acrobat](https://www.softwareadvice.co.nz/software/317350/adobe-acrobat-dc) — 4.7/5 (4169 reviews) 3. [PandaDoc](https://www.softwareadvice.co.nz/software/144409/pandadoc) — 4.5/5 (1243 reviews) 4. [pdfFiller](https://www.softwareadvice.co.nz/software/353560/pdffiller) — 4.6/5 (992 reviews) 5. [GoFormz](https://www.softwareadvice.co.nz/software/379912/goformz) — 4.8/5 (136 reviews) ## Reviews ### "Simplicity at its finest" — 4.0/5 > **Verified Reviewer** | *10 March 2019* | Medical Devices | Recommendation rating: 9.0/10 > > **Pros**: How easy it's to use from the cell phone. > > **Cons**: It's challenging signing with my finger when I am used to using a pen ----- ### "Simply simple and fun\!" — 5.0/5 > **Menashe** | *29 June 2017* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: I'm an insurance agency owner and we use Lightico for every sales and service interaction. What i like most about the software is it's simplicity and diversity. It lets me collect identification documents from customers, share price comparisons and e-sign all the documents in real-time while on the phone with our customers\! We have almost no need for followup calls any more and chasing customers for signatures. > > **Cons**: I would expect a full integration to my dropbox so all the signed documents will be stored there for long term backup under my watch. But i understood this is on the roadmap for end of 2017 so for the meanwhile i store everything on my email server (it is also stored on the Lightico app. ----- ### "BT Staff Review" — 5.0/5 > **Adam** | *5 August 2020* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: the open chat facility - you can discuss the agreement below it before they proceed > > **Cons**: we use a similar one for the full chats online anyway so it crosses over our existing software > > just starting so will need time to really get to know it ----- ### "Great customer feedback" — 5.0/5 > **Andrew** | *4 August 2020* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: The majority of customers who use this are genuinely amazed by how much better Lightico is opposed to use reading out terms and conditions. It helps for a better customer conversation and sales interaction. > > **Cons**: For EE upgrades, sales; the drop down option for selecting 'Spend cap; 8/10 customer get stuck on what to do. > > Makes our work lives easier while helping our compliance. ----- ### "Finally the product that managed to kill the FAX\!" — 5.0/5 > **Amitai** | *28 June 2017* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: Easy to use, Simple integration, Quick adoption. Helps to improve sales rusults by making complicated and long processes easier and faster to both the representative and the customer. Simply elevating sales and customer service to a whole new level\! > > Improving sales rusults by making complicated and long processes easier and faster to both the representative and the customer. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/365097/lightico?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/365097/lightico) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data