--- description: Review of Nookal Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Nookal | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Physical Therapy Software](/directory/116/physical-therapy-software/software) > [Nookal](/software/364897/nookal) # Nookal Canonical: https://www.softwareadvice.co.nz/software/364897/nookal Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.nz/software/364897/nookal?page=2) > Nookal: Streamlined Practice Management for Your Clinic Nookal’s intuitive booking software simplifies managing multiple class and group attendees for sessions like yoga, pilates, and more. Patients can conveniently book appointments and classes online, reducing administrative tasks and enhancing patient retention. Key Features: 1. Effortless Scheduling - Use the diary to schedule appointments, classes, or events with ease. - Organise events like staff meetings, conferences, or travel by selecting the desired day and time. - Add notes to stay on top of important tasks and occasions. 2. Enhanced Communication - Communicate with patients via SMS for booking confirmations, reminders, and follow-ups. - Reduce missed appointments and improve clinic efficiency with streamlined patient interactions. - Use the built-in Message Centre to connect with staff individually or in groups, regardless of location. 3. Simplified Invoicing and Payments - Send bulk invoices to patients or third parties. - Integrate with online payment platforms for seamless transactions. - Merge or edit invoices with ease to save time. 4. Comprehensive Reporting - Access performance metrics to track business growth and staff retention. - Generate reports covering financial records, staff KPIs, and other key metrics to drive clinic success. 5. Flexible Integrations - Customise your setup with industry-specific integrations to suit your clinic's needs. - Add or remove integrations as your business evolves, saving time and supporting growth. 6. Customisable Clinical Notes - Maintain comprehensive patient records with charts and text-based notes. - Use templates tailored to your clinic’s requirements. - Speed up documentation with shortcuts for commonly used abbreviations and notes. Why Choose Nookal? Nookal is your all-in-one Practice Management Software solution. Designed to streamline operations, improve communication, and support clinic growth, Nookal empowers you to focus on what matters most—providing exceptional care to your patients. Ready to take your clinic to the next level? Try Nookal today\! > > Verdict: Rated **4.5/5** by 90 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 90 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Nookal - **Founded**: 2010 ## Commercial Context - **Starting Price**: US$55.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Canada, Ireland, New Zealand, Singapore, South Africa, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Appointment Scheduling - Assessment Management - Automated Scheduling - Availability Management - Billing & Invoicing - Booking Management - Calendar Management - Calendar Sync - Care Plan Management - Charting - Chat/Messaging - Claims Management - Class Scheduling - Client Management ## Integrations (10 total) - Coviu - Doxy.me - HealthEngine - HotDoc - MYOB Business - PayPal - Snapforms - Stripe - TeleHab - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Physical Therapy Software](https://www.softwareadvice.co.nz/directory/116/physical-therapy-software/software) ## Related Categories - [Podiatry Software](https://www.softwareadvice.co.nz/directory/4755/podiatry-software/software) - [Social Work Case Management Software](https://www.softwareadvice.co.nz/directory/4089/social-work-management/software) - [Chiropractic Software](https://www.softwareadvice.co.nz/directory/17/chiropractic-emr-billing-software/software) - [Medical Software](https://www.softwareadvice.co.nz/directory/4/practice-management-software/software) - [Physical Therapy Software](https://www.softwareadvice.co.nz/directory/116/physical-therapy-software/software) ## Alternatives 1. [Fusion](https://www.softwareadvice.co.nz/software/395326/fusion-web-clinic) — 4.3/5 (717 reviews) 2. [SPRY](https://www.softwareadvice.co.nz/software/379410/spry) — 4.8/5 (73 reviews) 3. [WebPT](https://www.softwareadvice.co.nz/software/1886/webpt-emr) — 4.2/5 (484 reviews) 4. [Jane](https://www.softwareadvice.co.nz/software/86099/jane) — 4.8/5 (536 reviews) 5. [OptimisPT](https://www.softwareadvice.co.nz/software/2298/optimiscorp) — 4.5/5 (62 reviews) ## Reviews ### "Nookal Software for Physiotherapists" — 5.0/5 > **Peter** | *1 December 2021* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Nookal is intuitive. Easy to set up and add users. New staff are quickly up to speed. > > **Cons**: I find the reporting a little hit and miss at times. > > Nookal has been a fantastic platform for us as clinic. We were one of the early users in the Uk and the support has been consistently fantastic ----- ### "Solid overall performance for Physio sole practice" — 5.0/5 > **Hester** | *2 December 2021* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: Layout is clear; features are great - integrates with Physitrack and Xero. Note taking capabilities the best of those (other practice management software programs) I’ve tried (and I tried a few\!). Saves me an awful lot of admin time. Intuitive, user-friendly interface. > > **Cons**: Would like to see more options for note-taking in terms of modifying fonts, font size, or the ability to add coloured flags, to highlight important bits of information. > > On the whole, this is the best practice management software that I have tried that meets my needs ----- ### "extremely disappointing support experience" — 1.0/5 > **Aimee** | *9 September 2026* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: For the day-to-day running of my physiotherapy business, Nookal generally did what I needed it to do. It has a useful range of practice management features and I used the system successfully for several years. Unfortunately, my experience when I actually needed meaningful support has completely changed my overall view of the company. > > **Cons**: The customer service and lack of accountability when something went wrong have been incredibly disappointing. I spent weeks trying to resolve issues, repeatedly being told they were with IT, there was no timeframe for resolution, and that I essentially had to wait. During this process, my ACC digital certificate was removed when it did not need to be, resulting in me having to pay to have a new certificate issued. The delays also contributed to my account remaining open longer while I was trying to finalise and cancel everything, and I was subsequently charged another month’s subscription. I have explained the circumstances clearly and repeatedly asked, politely and reasonably, for these additional costs to be refunded or reimbursed. Despite this, Nookal has flatly refused. There has been seemingly no willingness to acknowledge the impact of what happened, compromise, or offer any meaningful resolution. That has been the most disappointing part of the entire experience. > > My experience has unfortunately gone from being relatively positive about the software itself to being extremely disappointed in Nookal as a company. I completely understand that technology can fail, administrative mistakes happen, and sometimes an IT issue takes time to resolve. What I find unacceptable is expecting a customer to bear the financial consequences when those issues and delays were not of their making, and then refusing repeated, reasonable requests to put the situation right. I genuinely tried to work constructively with Nookal throughout this. I followed up numerous times, waited while issues were referred to IT, accepted that they could not provide a timeframe, and continued trying to resolve things politely. After all of that, I asked several times for the costs I had incurred as a result to be reimbursed. The response has effectively been a flat refusal, with no meaningful attempt to find a fair compromise. For me, customer service is not about how a company behaves when everything is working perfectly. It is about how they treat a customer when something goes wrong. This experience has left me feeling that there was very little ownership, empathy or interest in reaching a fair outcome. There are other practice management systems available, and support is something I would now place very high on the list when choosing one. Based on my experience, I would strongly recommend healthcare businesses explore their alternatives before committing to Nookal. ----- ### "Nookal has helped my business" — 5.0/5 > **Rob** | *15 January 2022* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: It is very easy to use and reasonably 'idiot-proof'. New staff are quickly able to navigate their way around. It has good integrations with other software platforms. > > **Cons**: Some of the reporting could be improved to be able to customise the output of information to what I want to monitor as a business owner > > I have used it for the last 4 years and found it has assisted me in streamlining my business and has helped me to grow. Could never go back to paper notes ever again. ----- ### "Estelle's Nookal Review" — 4.0/5 > **Estelle** | *18 January 2022* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Colour coding appointments. Fairly self explanatory most of the time. > > **Cons**: When there is a clinic note in the wrong case file, the process to change it to another case is a pain. > > Happy. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.nz/software/364897/nookal?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/364897/nookal) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data