Arlo for Training Providers

4.7
Overall rating
Reviews

4.7
Overall rating
Reviews
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About Arlo for Training Providers

Arlo is a cloud-based training and event management platform designed to help users promote, sell and deliver courses and events. Arlo helps users automate manual processes by providing scheduling, automatic communication, custom reporting, payments and invoicing. Users can keep client records updated within Arlo’s customer relationship management (CRM) module. Courses and events are managed within the Arlo platform and online registration can be configured with customisable registration forms. Course and event information entered or altered on the Arlo platform is displayed on user websites through Arlo’s website integration. Arlo integrates with other software to further extend the solution’s functionality. Arlo’s integration with Moodle LMS lets users manage face-to-face, online, self-paced and blended learning. This allows users to include quizzes, SCORM objects, forums, videos, and other online activities within training. Users have visibility and reporting on your registrants in one place with Arlo. Monthly and annual subscription pricing is available.
Arlo for Training Providers Software - Create, schedule and display courses easily. Create new courses in minutes and publish to your website with a click of a button. Templates pre-fill key information for quick scheduling of repeat courses that re-run on multiple dates and locations.
Arlo for Training Providers Software - Real-time dashboards. See your entire training operations at a glance. Get instant visibility into upcoming courses, registrations and revenue, easily drill in to take action.
Arlo for Training Providers Software - Automate communications. Deliver professional and timely emails to customers across the entire learner journey. Use pre-set email templates, apply fonts and colors, and customize content to suit your brand.
Arlo for Training Providers Software - Websites built for training. Drive more traffic, optimize conversions and update your website in real time. Seamlessly integrate your website or use Arlo’s modern, out of the box solution included in your plan for free.
Arlo for Training Providers Software - Effortless payments and invoicing. Manage the entire payment process with ease. Automatically create and send invoices, track payments, and add checkout options such as partial payments, discounts and vouchers.
Arlo for Training Providers Software - Create professional registration forms that convert. Utilize templates or create one-off forms that are easy to set up, highly customizable and support public and private workflows.
Arlo for Training Providers video
Arlo for Training Providers Software - Create, schedule and display courses easily. Create new courses in minutes and publish to your website with a click of a button. Templates pre-fill key information for quick scheduling of repeat courses that re-run on multiple dates and locations. - thumbnail
Arlo for Training Providers Software - Real-time dashboards. See your entire training operations at a glance. Get instant visibility into upcoming courses, registrations and revenue, easily drill in to take action. - thumbnail
Arlo for Training Providers Software - Automate communications. Deliver professional and timely emails to customers across the entire learner journey. Use pre-set email templates, apply fonts and colors, and customize content to suit your brand. - thumbnail
Arlo for Training Providers Software - Websites built for training. Drive more traffic, optimize conversions and update your website in real time. Seamlessly integrate your website or use Arlo’s modern, out of the box solution included in your plan for free. - thumbnail
Arlo for Training Providers Software - Effortless payments and invoicing. Manage the entire payment process with ease. Automatically create and send invoices, track payments, and add checkout options such as partial payments, discounts and vouchers. - thumbnail

Arlo for Training Providers pricing

Arlo for Training Providers does not have a free version but does offer a free trial. Arlo for Training Providers paid version starts at $179.00/month.

Starting Price:
$179.00/month See pricing details
Free Version:
No
Free trial:
Yes

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Arlo for Training Providers Reviews

Overall rating

4.7
Write a Review!

Feature rating

Value for Money
4.5
Functionality
4.4
Ease of Use
4.6
Customer Support
4.7
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All Arlo for Training Providers Reviews

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135 reviews
Vivian
Vivian
  • Industry: Renewables & Environment
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5.0
Reviewed on 29/08/2019

Great value for money & a versatile tool

Arlo really makes our life easier, we use it to manage all our paid training courses and also track attendance of participants of other events. Arlo is quite easy to understand, it doesn't take long to explain it to new staff members and has intuitive handling. The articles on the support page are great, I find it very easy to follow the instructions and discover new features of the software. Their customer service is also great, the support team is very quick and so far could solve all our problems.

Pros

I like most that the build-up and functions are really thought through. They try to accommodate different types of training and mostly find a good balance between pre-set processes and possibilities for customisation. Compared to other LMS (which I haven't used but checked their functions and pricing..) Arlo offers less functions in one but you can add various integrations, e.g. your own accounting software. That makes it easy also for smaller training providers to get started with software and making life easier without having to commit to a full-service LMS.

Cons

For many functions (e.g. newsletter tool, online training) you need to buy third party software and use integrations. As described in the pros, it is great to start with Arlo without major committment but after a while you want to use more and more features, like newsletters or webinars but you have to use different provider for every single funtion. It is okay because many are probably using Mailchimp or somethinga nyway which integrates with Arlo but it would be great if Arlo could offer it, I get annoyed by having so many different logins and having to get used to all the different softwares.

Holly
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5.0
Reviewed on 3/10/2023

Best choice we ever made.

Our business grew exponentially in the first year with Arlo. It was a huge improvement from a professional standpoint (customers noticed how much more "legit" our business looked compared to competitors) and a huge improvement in terms of managing the logistics of running a training business. I love that it's designed for exactly what we do - running a training business - and therefore I don't feel like I'm fighting software to make it work for us. It works for us because it's designed for us.

Pros

Arlo has made scaling our business possible without feeling like we're "dropping the ball" anywhere. We were able to bring on new instructors, and the instructors can manage their classes directly in the Arlo app from their smartphones. This has been a game changer for us.

Cons

I do wish there was a way to make automatic purchasing of gift certificates possible, but at the moment we are working around this just fine with manually generated discount codes since it is not a high-volume area of our business.

Patrick
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
2
Ease of Use
4
Customer Support
1

3.0
Reviewed on 19/05/2020

The Other Side of the World

I really wanted this service to be what it claims to be. When you do get a live body on the phone they are great people. Just doesn't happen often.

Pros

We love the sales pitch and it does everything but only if all your software is derived from the Southern Hemisphere.

Cons

Customer support is so limited in hours NZD with no North American business time zone support. The language used hasn't been adapted to US English. The fact that they cannot integrate with QBO, Hubspot, or LMS's from North America. Nor can it address blended learning. Given the lack of connectivity to North American leading software service platforms the sales pitch of automating our processes did not materialize.

Response from Arlo

Getting feedback from our customers is how we improve, so thanks for your review.

Our two support teams based out of New Zealand and the UK provide business hours coverage across most of the world, but this does leave a small window in North America where neither team is available to pick up the phone. We're looking at ways to increase our support coverage.

Many parts of Arlo can be customized to US English (such as all customer-facing content on your website, automated follow-up emails, and your registration and checkout forms). We're also constantly adding further flexibility to the system so reach out if you need any help configuring this on your platform.

In regards to integrating with North American software, we're super excited to announce our Zapier integration which lets you connect Arlo to 1000's of other apps, including QuickBooks, Hubspot and LMSs. Check out www.arlo.co/zapier for more details.

Replied 6/08/2020
Karen
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used for 1+ year
  • Review Source
Value for Money
3
Features
3
Ease of Use
2
Customer Support
4

4.0
Reviewed on 7/07/2020

Has the potential to be great, but useability issues get in the way

Arlo is a very powerful platform, if you have a lot of time and personnel dedicated to managing it. They are really nice people, and provide great support. Unfortunately, it was just too complicated and time consuming for us to use and lacked some really basic useability features we expected from class registration software.

Pros

Arlo has a ton a great features for event management and registration. Really liked the back-end planning features for administering venue & catering details and instructor notifications. And the front-end class listing & registration page looked really slick. And their customer support is really great, both online and in person. For a company with a lot of time to dedicate to learning the system and administering it on a daily basis, it is a very powerful platform.

Cons

Arlo is very time consuming to get set up and to administer. There are so many steps required for just basic things like adding a new class, and so many options to click through that it is very unweildy. And it is missing some really basic functions, like sending a notification to the administrator if someone cancels their registration, or allowing customization of the event email notifications that get sent out. And when we first signed up for the platform, we were promised that the ability to charge deposits for a class (which is very important for us) was under development and would be available very soon, but a year and a half later that feature was still nowhere to be found. After months of trying to make Arlo work for us, we finally had to switch to a different platform.

Alternatives Considered

Regpack

Reasons for Choosing Arlo for Training Providers

We were looking for a more complete event management system instead of just a registration system.

Switched From

RegFox

Response from Arlo

We appreciate the review and are sorry to hear Arlo didn't turn out to be the right system for you.

As you mentioned, Arlo is a very powerful platform that's built to manage all the moving parts of a training operation, but does take some getting used to. That's why each of our customers gets a dedicated success manager and 1-on-1 training to make sure you're confident with the system before you go live.

Capturing partial payments, such as a deposit at checkout, was released a few months ago. We're sorry we didn't get this out in time for you.

Customizing the automated email to match your branding is also something that we have just released. We're now working on giving you more control over the contents of these emails.

Again we appreciate your feedback and are sorry to see you go. We wish you and your training business well.

Replied 6/08/2020
Allison
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5.0
Reviewed on 11/09/2019

Arlo Review

Our office loves it and our presenters enjoy the ability to see what their courses look like leading up to the event date. Arlo has become the staple and all encompassing resource for our course management.

Pros

One of the biggest positives when it comes to the Arlo software is the automated features. Our office used to spend a lot of extra time communicating small details and follow through just to make sure information was shared with our registrants at the proper moments. Thankfully with things like a wait list with a programmed process we do not have to keep track of those details manually.

Cons

Perhaps it's just a beginning phase, and not even a negative "least" explanation but my least favorite aspect about Arlo is in regards to all of the features we have yet to utilize and set up. It provides excitement but when the start up is in the process and even a few months later, we are still constantly figure out new (awesome) things to implement.

Response from Arlo

Thanks for the fantastic review, Allie! It's great to hear that Arlo's automated features save your team so much time and that your presenters enjoy the ability to view their upcoming courses via the mobile app. Do reach out if there is anything we can do to help.

Replied 13/12/2019
Vandana
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
3
Features
4
Ease of Use
5
Customer Support
4

5.0
Reviewed on 22/09/2023

Easy to use TMS

Pros

They can track their events and attendees online and mark attendees on the day

Cons

Nothing much to point at that is disliked

Jade
Jade
  • Industry: Accounting
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5.0
Reviewed on 9/10/2017

The best event management software

Using arlo has meant that we've consolidated all of our payment methods into one platform, eliminated multiple spreadsheets recording attendees and also eliminated the possibility for human error at our end - if someone isn't registered for an event, they didn't register, it's not that they emailed us and didn't make it to the spreadsheet!

Pros

The best things are the payment platform, the app for my mobile when I am at an event - so easy to record attendance or grab an attendees number to check in on them if they haven't arrived. Arlo has eliminated human error at our end - now we know if a registration is wrong that it was entered incorrectly by the client, not someone at our end!

Cons

We used to use quite a complicated discount structure for multiple attendees, this has been hard to translate into arlo, but we have identified a work around - it just took a bit of time to implement.

Khumbudzo Amanda
Khumbudzo Amanda
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
5
Customer Support
5

5.0
Reviewed on 21/08/2019

Arlo review

Pros

It is user friendly and has a lot of features

Cons

It does not send out calendar reminders automatically to presenters and administrators

Response from Arlo

Thanks for the review! You're correct, Arlo automatically sends reminder emails to registrants in the lead-up to a course. The same like-for-like feature isn't available for presenters and administrators, but you do have a few options. For example, the 'Event Registrants' report can automatically be sent to presenters X days before the course and the dedicated mobile app for presenters shows their upcoming training. Reach out to our team at [email protected] and we'll help define the best solution.

Replied 23/08/2019
Steph
Steph
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 18/04/2019

Great system, easy to use and constantly being updated to suit users needs

Amazing, I was worried that because we were in the UK and it is a NZ company that we may struggle to communicate due to the time difference, but that hasn't been a problem and its even better now that Jerrod is over in the UK, not that I've needed to contact him regarding anything recently as Arlo has been working perfectly for us.

Pros

It is so easy to use and navigate around, it makes invoicing easier and saves so much time when it comes to sending joining instructions to our customers as Arlo does it for you!

Cons

It is a little pricey, but having said that if we hadn't chosen Arlo we would have potentially needed 2 systems to do what we can do on 1 now.

Response from Arlo

Thanks Steph! It's great that Arlo saves your team so much time. That's why we do what we do, and why training providers keep signing up. We're loving being able to offer our customers round-the-clock support from our NZ and UK teams.

Replied 23/08/2019
Jack
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

5.0
Reviewed on 13/06/2024

Ease of use

Pros

Arlo is really easy to use and navigate. It has a lot of useful tools and processes. I use it every day and it has made my life easier scheduling courses.

Cons

There could be a few slight improvements with more advance filters

Response from Arlo

Hi Jack, thank you for the review! Our goal here at Arlo is to reduce the hours training providers spend on admin so they can focus on the delivery of great learning. It's great to hear we're able to deliver on this goal for you. Happy training!

Replied 12/11/2024
Jeffrey
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Features
4
Ease of Use
3
Customer Support
3

4.0
Reviewed on 12/02/2021

Training is Insufficient.

When I get someone they are great! However the onboarding has been a nightmare. It has been an almost entirely self study and self learning experience. I paid for premium set up and since asked to purchase 6 additional hours to help set this up with NO response. Here in the US the time difference has been a MAJOR set back causing concerns when the site goes live.

Pros

Seems very powerful. But the set up is too difficult to know. I like the idea of managing all my users.

Cons

Integration was over sold. I teach mostly webinars and self study courses. The Arlo software claims of intergradation with Moodle, GoToWebinar and Zoom sold me. Turns out none of these work well. I am left manually entering and transferring information with both Zoom and GoToWebinar. Theses platforms don't integrate with any real benefit. Moodle required me to hire a third party to install and manage the plug in. After spending almost $14K with Arlo set up I was still hit with another $1k for Moodle!

Response from Arlo

Hi Jeffrey, thank you for your honest review. We've looked over our logs and agree that your onboarding experience was not satisfactory. Please accept our apologies.

You joined us at a time where we were experiencing unprecedented growth and we didn't have enough staff to deal with it. Since then, we've hired additional support, onboarding, and website integration staff across our three offices (APAC, United Kingdom, and North America) to support customers in any time zone.

We're also planning to launch the next generation of our Zoom integration this quarter, which includes support for unique Zoom registration links and attendance synchronization back into Arlo. This should eliminate any remaining manual processes.

Thanks for sticking with us!

Replied 4/08/2021
Tania
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
5
Customer Support
4

4.0
Reviewed on 21/08/2019

Course management made easy

Overall this software meets our needs to manage over 400 courses and 8000 customers annually.

Pros

Arlo is so easy to use. The dashboard is always open to see what we are doing at all times. The mobile app is super handy for checking on things from off site. The automated communication feature save time and improve the professionalism.

Cons

I would like to see more functionally and customization around reporting on the Dashboard eg year on year comparisons. Also graphing options in the reporting. Reports into Excel do not also facilitate working with the data because of merge cells and extra co

Chelsey
  • Industry: Logistics & Supply Chain
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
5

4.0
Reviewed on 29/09/2023

Arlo helped us streamline our processes

Pros

The integration with zoom was exactly what we were looking for. We needed a quick and efficient way to create 30+ zoom invitations on a bi-weekly basis. This gave us all that we were looking for.

Cons

There are a lot of things in Arlo that aren't easily hidden to make it more user friendly on the admin side. Our use case was free courses for our internal company training and everything always had a price listed near(changed to zeros since it was free) it which can be confusing to an admin new to the system.

Alternatives Considered

Cvent Event Management
Sean
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
3

5.0
Reviewed on 21/09/2023

Perfect for Training Delivery Businesses

We’ve been Arlo for several years and the best thing I say about is that we haven’t considered moving. It does everything we need.

Pros

It’s an easy to use system for managing every aspect of the learning journey

Cons

Using the pre-build web components with out site requires technical support and coding ability

Teleah
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5.0
Reviewed on 21/09/2023

Arlo

Pros

Ease of use when scheduling courses for trainers.I like that it has schedule conflict when trainers or courses are being duble booked

Cons

When creating contact profiles it would be good to be able to add in manually some nationalities

Elaine
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 26/10/2017

We have had ARLO since July 2014 and it meets all our needs to date with a few modifications.

Less paperwork, more organising tools, and better tracking of events organised and held.
Ease of use for the registrants for events.
A great management tool for the whole process including reporting requirements

Pros

Lack of extra paperwork required to be done by administration, ease of use for the registrants who can now manage their own registrations and information

Cons

The CSV output file is messy and very limiting. I have to spend more time on tidying up to meet the requirements for accounts/reporting.

Jean
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 6/09/2017

User friendly, very convenient and caters all the requirements of what a booking system should...

Pros

Able to pull out all the registrant details in one excel sheet, no need for me to click one by one or going back and forth just to see the details i'm looking for. Everything are pretty straight forward.

Cons

when sending payment links, it only shows the email subject e.g. "Payment of ORD 123", the course name is not included on the subject heading that sometimes registrant has to come back at me and ask what is it for, esp for those who couldn't remember about it. Im not sure if there's an option to change/edit it, will appreciate if you could show me how to do that :)

Laura
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5.0
Reviewed on 25/01/2017

Arlo Training and Event Software

I find the Arlo software easy to use with great and reliable technical support. Software provides all the necessary reports to support the events.

Pros

Great technical support and adequate reports provided

Cons

The combination of training and event into one software has made the terms used not very clear. For example, you cannot register for an event. It is more a "buy your ticket now" and "register for a course".

Bentley
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 3/05/2017

Very user friendly. Easy to use tools. Constant upgrades to improve product Up-time, 100%

More time to spend on the real work of managing our training products, people and other resources.

Pros

Has reduced my time in scheduling and avoiding scheduling conflicts in resources (people, training rooms, etc.) I really like the import of Excel CSV to facilitate large group registrations and or multiple corporate registrations.

Karen
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4.0
Reviewed on 7/05/2017

The platform is very easy to use with great functionality. The support is exceptional too.

Pros

How flexible it can be to work for a number of different events and still be so bespoke. It also handles the payments and refunds seamlessly

Cons

It can be a bit restrictive in us being able to amend the skin on the events page and cost us money if we need to amend any part of this, which can be frustrating

Kylie
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 1/09/2019

Great Product

Pros

So easy to use and customise to suit our business. Support is fantastic.

Cons

I thinkthere has to be a easier way to do the certification, surely it can be included as part of the 'attended or not attended' function.

Tiffany
  • Industry: Consumer Services
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 23/08/2019

Complete Lifesaver

We needed something all-encompassing to organize our training webinars. This has proven effective in helping us hit our goals.

Pros

Arlo blew me away with its extensive capabilities surrounding scheduling, training portals, and training payments. I am able to create training webinars for my sales staff, send out invitations, set meeting details, and invoice for meeting seminars. This has been a complete lifesaver and a timesaving solution to our training needs.

Cons

It is a lot to take in initially. It has a lot of capabilities I probably still haven't touched. However, the possibilities with this software is endless, and can weed out other software you use that isn't helping to meet goals.

Response from Arlo

Hi Tiffany,

We're delighted to hear that you're getting a lot out of Arlo and its extensive capabilities. If there's anything more we can do for you, please don't hesitate to get in touch!

Replied 29/08/2019
Gabriel
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5.0
Reviewed on 26/10/2023

Reasons why class should not only be indoors

Pros

The software is great as one with no skills can be able to use the software with no problems.

Cons

The need to use the internet sometimes is overwhelming when you are in an area with no internet access.

Valerie
  • Industry: Education Management
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
4

5.0
Reviewed on 19/07/2018

I use Arlo mainly for checking events set up by colleagues, obtaining information from reports

Useful event management system

Pros

I find Arlo fairly straightforward and smooth to use and obtain information or add data to an event.

Cons

When searching for a series of events, once you click on one and leave, you are taken back to the menu page and have to start the search again, which can be frustrating.

Toni
Toni
  • Industry: Education Management
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 16/07/2018

A great tool to monitor events

This software helps us add and track events

Pros

Easy to use, when setting up events, we can add one event as a template and just change information for each following event

Cons

At the end of each event, you have to go in and add who attended, I'm not sure how this could be simplified though

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