--- description: Review of Sift Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Sift | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Chargeback Management Software](/directory/4793/chargeback-management-software/software) > [Sift](/software/362914/sift) # Sift Canonical: https://www.softwareadvice.co.nz/software/362914/sift Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/362914/sift?page=2) > Sift is a Digtial Trust \& Safety Suite that enables businesses to prevent all types of online fraud and abuse with a single integrated solution. With all of Sift’s products, you’ll have access to our machine learning with custom models and real-time scoring based on 16,000+ signals. Proactively prevent fraudulent payments, fake accounts, spam, scams, account takeover, and disputes while reducing false positives and powering frictionless experiences for your customers. Manage your fraud operations through an intuitive Console for analysts, with Review Queues and automated Workflows. Keep track of your key metrics with dashboards and analytics reporting. Our continually expanding ecosystem of integrations is available with Sift Connect, included with all products. > > Verdict: Rated **4.5/5** by 15 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 15 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Sift - **Location**: San Francisco, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$0.06 - **Pricing model**: (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, China, Denmark, France, Germany, Hong Kong SAR China, Japan, Mexico, Netherlands, New Zealand, Singapore, United Kingdom, United States ## Features - AI/Machine Learning - API - Access Management - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Authentication - Case Management - Chargeback Tracking - Check Fraud Detection - Compliance Management - Custom Fraud Rules - Data Discovery - Data Import/Export - Data Visualisation - Debit/Credit Card Processing - Dispute Management - Financial Transaction Approval - For Banking ## Integrations (12 total) - Adyen - Amazon Redshift - BigCommerce - Checkout.com - Entrust IDV - Keyless - PayPal Enterprise Payments - Shopify - Stripe - TeleSign Platform - WooCommerce - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) ## Category - [Chargeback Management Software](https://www.softwareadvice.co.nz/directory/4793/chargeback-management-software/software) ## Related Categories - [Chargeback Management Software](https://www.softwareadvice.co.nz/directory/4793/chargeback-management-software/software) - [Fraud Management Software](https://www.softwareadvice.co.nz/directory/4642/financial-fraud-detection/software) ## Alternatives 1. [PayPal](https://www.softwareadvice.co.nz/software/104664/paypal) — 4.6/5 (26301 reviews) 2. [Feedzai](https://www.softwareadvice.co.nz/software/224881/feedzai) — 4.7/5 (11 reviews) 3. [Formica AI](https://www.softwareadvice.co.nz/software/353363/formica-fraud) — 4.9/5 (14 reviews) 4. [eftsure](https://www.softwareadvice.co.nz/software/194551/eftsure) — 4.6/5 (45 reviews) 5. [ChargebackHelp](https://www.softwareadvice.co.nz/software/526804/ChargebackHelp) — 5.0/5 (9 reviews) ## Reviews ### "Excellent Platform for Real time monitoring" — 4.0/5 > **Ansar** | *30 August 2023* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: 1- comprehensive risk assessment 2- User friendly and scalability3- Alerting and notification4- cyber security focus > > **Cons**: - complex implementation- Steep learning curve - some users pointed that their is False positive result > > SIFT is comprehensive solution for risk assessment and mitigation. SIFT excels in offering real time risk intelligence, ensuring timely response and mitigation strategies. It's user friendly interface and customizable features empower businesses to tailor risk management to their specific needs. ----- ### "Best flexible option in the market nowadays..." — 5.0/5 > **Verified Reviewer** | *14 May 2019* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Workflows functionality (is like the main actions an user can perform while inside our services platform) and Rules functionality (inside each Workflow one can set high number of options and criteria to execute actions (Blocking, Reviewing, etc.) these two features bring what we need in order to map fraudsters and behaviors alike, while at the same time they Machine Learning engine learns from us\! Making everything we create inside the tools a lesson learn and then we can focus on the other kind of attacks, relying on the tool. > > **Cons**: The reporting is so basic it contrast with the high functionality and advanced Machine Learning tool it needs to be improved. Here is where tools like Ravelin excel Sift Science by far\!. > > It can be improved, the support team take too much time attending customer requirements, and regarding the reporting, one instead focusing on the actionable data invest too much time wrangling with the data to get the information we need (asking via email for Sift asciende support, yes is frustrating). But despite these drawbacks, their Machine Learning approach is the best on the market as of today. ----- ### "Good, but can be better" — 2.0/5 > **John** | *10 October 2020* | Retail | Recommendation rating: 4.0/10 > > **Pros**: Simplicity is the single greatest aspect > > **Cons**: Lacking automation features and requires too much manual entry > > The management team is responsive, but needs more technical support to upgrade product ----- ### "A must-have solution for merchants addressing scalability." — 5.0/5 > **Ryan** | *9 October 2020* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Speed, ease of use, the ability to copy and paste screenshots into compelling evidence. For a merchant that fields 200x disputes weekly, an automated solution is a must. > > **Cons**: Support for American Express, and alternative payment methods (like PayPal) is limited. > > We began using Chargeback this year and have seen a positive ROI from Real-time Resolution alone. Our win rate has improved and we are able to postpone adding headcount because of the speed with which the existing team can respond to disputes. As a fraud manager with years in the space, this is one of the most elegant and efficient solutions I've used. ----- ### "Charegback RTR Overview" — 5.0/5 > **Zeeshan** | *19 October 2020* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: We are using RTR solution to prevent chargeback, so far have good experience from the support and integration team. > > **Cons**: Notification system provided in Accounts sections is not working. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/362914/sift?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/362914/sift) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data