---
description: Review of Lightspeed Voice Quantum Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Lightspeed Voice Quantum | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Cloud Communication Platforms](/directory/4386/cloud-communication/software) > [Lightspeed Voice Quantum](/software/362013/lightspeed-connect)

# Lightspeed Voice Quantum

Canonical: https://www.softwareadvice.co.nz/software/362013/lightspeed-connect

> Lightspeed Voice® is a provider of a cloud-based unified communications telephony platform and suite of business management tools collectively called Quantum.  
Our platform has been developed internally over the past 10 years and includes a state-of-the-art IP-based telephone system, a lead follow-up and marketing automation platform, and various tools designed to give clients an intimate perspective into their business operations.  The automations built into the system are truly unique and unlike any other product available on the market.  Our platform enables users a simple interface and ease of use, but is backed by carefully crafted technology which is supported on our end-to-end infrastructure.
Our underlying backend infrastructure is purposefully built to be robust and infinitely scalable; the design is unique and proprietary.  To ensure security, uptime, and reliability, we have rejected the common public cloud platforms on which to deliver our products.  Instead, our infrastructure has been built within our own “cloud” on hardware that we own and control.  We utilize multiple data centers, each connected to the other via private fiber optic network, strategically positioned around the country to maintain close proximity to client premises, thus ensuring lowest possible internet latency and the highest call quality and functional response time.  We have developed a server virtualization method that allows us to operate hundreds of virtual machines on a single host, thus allowing for maximum individual client privacy and security while allowing unprecedented density and growth potential.    
Other systems that we have developed are related to ensuring maximum reliability over the public internet.  For example, our Health Redirect feature monitors the internet connection at a client site.  If our system detects an interruption of service, e.g. power outage, it will automatically re-route calls to a predefined alternative destination, such as a secondary office location.  Our system will detect when internet service is restored and seamlessly reestablish default call routing – all with no human intervention required.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Lightspeed CLEC
- **Founded**: 2004

## Commercial Context

- **Starting Price**: US$40.00
- **Pricing model**: Per User
- **Pricing Details**: Contact Lightspeed Voice at 877-97-VOICE for pricing details.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Activity Dashboard
- Alerts/Notifications
- Audio/Video Conferencing
- Call Monitoring
- Call Recording
- Call Routing
- Caller ID
- Chat Transcript
- Chat/Messaging
- Communication Management
- Computer Telephony Integration
- Contact Management
- Fax Management
- IVR
- Interaction Tracking
- Mobile Access
- Multi-Channel Communication
- Real-Time Monitoring
- Real-Time Reporting

## Integrations (17 total)

- ActiveCampaign
- Acumatica Cloud ERP
- AgencyZoom
- Better Agency
- EZLynx
- Google Chrome
- HawkSoft CMS
- InsuredMine
- NowCerts
- QQCatalyst
- Redtail CRM
- SugarCRM
- Vertafore AMS360
- Veruna
- Wealthbox

... and 2 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Cloud Communication Platforms](https://www.softwareadvice.co.nz/directory/4386/cloud-communication/software)

## Alternatives

1. [Google Workspace](https://www.softwareadvice.co.nz/software/344998/google-workspace) — 4.7/5 (17559 reviews)
2. [Wildix](https://www.softwareadvice.co.nz/software/208756/wildix) — 4.7/5 (209 reviews)
3. [Zoom Workplace](https://www.softwareadvice.co.nz/software/101384/zoom) — 4.6/5 (14581 reviews)
4. [Twilio](https://www.softwareadvice.co.nz/software/390005/twilio) — 4.4/5 (502 reviews)
5. [Telnyx Suite](https://www.softwareadvice.co.nz/software/66273/telnyx-suite) — 4.8/5 (195 reviews)

## Reviews

### "Lightspeed review" — 5.0/5

> **TROY** | *22 February 2024* | Insurance | Recommendation rating: 9.0/10
> 
> **Pros**: the best part about Lightspeed was the ability to contact an analyst on the 1-800 desk if I had problems or needed to make changes
> 
> **Cons**: unfortunately my company made changes so we no longer use lightspeed
> 
> my overall experience was great with lightspeed and I wish that I still used there services

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/362013/lightspeed-connect)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/cloud-communication/lightspeed-connect-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/362013/lightspeed-connect> |
| en-GB | <https://www.softwareadvice.co.uk/software/362013/lightspeed-connect> |
| en-IE | <https://www.softwareadvice.ie/software/362013/lightspeed-connect> |
| en-NZ | <https://www.softwareadvice.co.nz/software/362013/lightspeed-connect> |

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