--- description: Review of ManageEngine OpManager MSP Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ManageEngine OpManager MSP | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [MSP Software](/directory/4553/msp/software) > [ManageEngine OpManager MSP](/software/361458/manageengine-opmanager-msp) # ManageEngine OpManager MSP Canonical: https://www.softwareadvice.co.nz/software/361458/manageengine-opmanager-msp Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/361458/manageengine-opmanager-msp?page=2) > ManageEngine OpManager MSP can be a service provider's backbone for managing and keeping track of multi-client networks granularly. One can easily manage any device down to its smallest details with the aid of its strong capabilities. It also greatly helps in minimising MTTR as you can address network faults rapidly. With the hand of this feature-rich tool, MSPs can provide the greatest service to their clients and have a greater impact on the expansion of their clients' businesses by reducing the network disaster rate. > > Verdict: Rated **4.4/5** by 72 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 72 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ManageEngine - **Location**: The Octagon, US - **Founded**: 1996 ## Commercial Context - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Subscription pricing starts at $795. Perpetual pricing starts at $1995. For more details on the pricing, contact ManageEngine. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: American Samoa, Anguilla, Antigua & Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Barbados, Belgium, Belize, Bermuda, Bolivia, Brazil, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Chile, Cook Islands and 80 more ## Features - API - Access Controls/Permissions - Active Directory Integration - Activity Dashboard - Activity Monitoring - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Audit Trail - Automated Scheduling - Automatic Backup - Backup and Recovery - Bandwidth Monitoring - Baseline Manager - Build Automation - CPU Monitoring - Capacity Management - Capacity Planning - Change Management - Compliance Management ## Integrations (6 total) - IPAM - ManageEngine Log360 - ManageEngine NetFlow Analyzer - ManageEngine Network Configuration Manager - ManageEngine ServiceDesk Plus MSP - ServiceDesk ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [MSP Software](https://www.softwareadvice.co.nz/directory/4553/msp/software) ## Related Categories - [Network Troubleshooting Software](https://www.softwareadvice.co.nz/directory/4786/network-troubleshooting-software/software) - [MSP Software](https://www.softwareadvice.co.nz/directory/4553/msp/software) - [Network Monitoring Tools](https://www.softwareadvice.co.nz/directory/4307/network-monitoring/software) - [Server Management Software](https://www.softwareadvice.co.nz/directory/4570/server-management/software) - [Network Management Software](https://www.softwareadvice.co.nz/directory/4735/network-management/software) ## Alternatives 1. [N-central](https://www.softwareadvice.co.nz/software/161863/solarwinds-n-central) — 4.1/5 (195 reviews) 2. [N-sight RMM](https://www.softwareadvice.co.nz/software/30397/solarwinds-remote) — 4.3/5 (194 reviews) 3. [Cove Data Protection](https://www.softwareadvice.co.nz/software/171880/solarwinds-backup) — 4.7/5 (217 reviews) 4. [Syncro](https://www.softwareadvice.co.nz/software/373866/syncro) — 4.6/5 (147 reviews) 5. [IT Glue](https://www.softwareadvice.co.nz/software/351312/it-glue) — 4.6/5 (331 reviews) ## Reviews ### "Provided multi-vendor CW support for simplifying diverse environments" — 4.0/5 > **Faisal** | *17 April 2025* | Business Supplies & Equipment | Recommendation rating: 9.0/10 > > **Pros**: OpManager MSP supports the large number of network devices from different vendors therefore supporting the diverse clients’ environment. This flexibility also meant that the current pieces of hardware could be incorporated as well as monitored simultaneously through a single instrument.​ > > **Cons**: Even in some cases when the user was seeking a specific device template, the was not immediately available and had to be manually configured. It also extended the onboarding process of some of KEPCO’s clients with less standard gear.​ ----- ### "Reduces the management of complicated networks for clients" — 4.0/5 > **Chris** | *17 April 2025* | Construction | Recommendation rating: 9.0/10 > > **Pros**: I have applied OpManager MSP specially for the management of SLA and for the real time performance. It also provides the engine for reporting the summary of the service’s uptimes and bandwidth by client on a monthly basis; this is something the clients consider important to receive. > > **Cons**: Some of the performance counters for storage devices take a longer duration to counter than in real-time during periods of maintenance. I observed that some of the disk usage values in some SANs were not completely conclusive and we had to verify them using other monitors. ----- ### "Assisted in improving the level of service to our clientele" — 3.0/5 > **Yusra** | *10 April 2025* | Pharmaceuticals | Recommendation rating: 8.0/10 > > **Pros**: I benefited from the SNMP-based device monitoring to get details on the health of the network gear across the different clients. I can set different alerting levels to clients for monitoring their devices without causing interference with the responses. > > **Cons**: There was a small challenge when using the alert escalation module. That is, I cannot create cascaded escalations for multiple user groups per each customer, which would be handy when we have to involve both support and engineering teams. ----- ### "Hybrid environments are easy to manage with its help" — 5.0/5 > **Hicham** | *26 April 2025* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: I specifically like the way ManageEngine Applications Manager helps in the monitoring of applications. It assists me in tracking diversified information across various platforms, whether servers or particular applications, which aids in diagnosing issues and enhancing overall performance swiftly. > > **Cons**: There several restrictions when it comes to modifying reports for certain requirements. ----- ### "Gave me clarity and control over distributed networks" — 4.0/5 > **Alexandru** | *22 April 2025* | Business Supplies & Equipment | Recommendation rating: 9.0/10 > > **Pros**: Based on my work experience, I consider real-time performance dashboards and customizable client views as the most helpful. OpManager MSP enables me to sort out the alerts and resources separately for each individual client. The other benefit of the fact of the automation profiles is that the repetitive fault responses are easy to tackle. > > **Cons**: There is a constraint while creating SLA reports for clients having mixed infrastructure. If a client has hybrid environments, devices are not separated accurately and I had to add filters to turn of unnecessary metrics. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/361458/manageengine-opmanager-msp?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/361458/manageengine-opmanager-msp) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data