--- description: Review of AssetSonar Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: AssetSonar | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Asset Tracking Software](/directory/1560/asset-tracking/software) > [AssetSonar](/software/361034/assetsonar) # AssetSonar Canonical: https://www.softwareadvice.co.nz/software/361034/assetsonar Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/361034/assetsonar?page=2) > Connected IT management software that brings IT asset management (ITAM), software asset management (SAM), IT service management (ITSM), patch management, remote monitoring and management (RMM), and CMDB capabilities into one system. It is built for growing mid-market IT teams that need more than spreadsheets, disconnected service desks, and siloed point tools. At the center is the IT Graph, a live relationship model of the IT environment that connects assets, users, software, licenses, contracts, vendors, locations, tickets, and service activity into one operational map. Instead of maintaining a static CMDB by hand, teams see ownership, dependencies, software usage, patch status, linked tickets, and service impact in context. AssetSonar ITSM covers incidents, service requests, approvals, SLAs, self-service, knowledge articles, and workflow automation from a centralized workspace. Employees submit requests through a self-service portal, email, Slack, or Microsoft Teams, while IT teams manage every request in one queue. Because tickets are linked to asset and software data, technicians can diagnose issues with full context, route work accurately, reduce back-and-forth, and resolve requests with confidence. When an issue needs hands-on work, SonarSight, AssetSonar's built-in remote monitoring and management, lets technicians connect to a device directly from its asset record, the IT Graph, a ticket, or Jira and Zendesk asset cards. Run attended sessions with the user or background sessions on unattended and shared machines, with access controlled by role and asset scope. SonarSight ships inside the existing AssetSonar agent, so there is no separate remote tool, license, or agent to deploy, and every session is logged on the asset's record, showing who connected, when, and for how long. Onboarding and offboarding are standardized end to end. Teams can assign devices, provision software, approve requests, recover assets, revoke access, reclaim license seats, trigger service tasks, notify stakeholders, and maintain an audit trail, which reduces the risk of missed devices, lingering access, unused licenses, and compliance gaps. For hardware and software management, teams track laptops, desktops, peripherals, mobile devices, applications, licenses, renewals, entitlements, custody, maintenance, warranties, audits, and stock levels. Agent-based and integration-based discovery, along with SaaS discovery, surface application usage, underused licenses, and upcoming renewals so software spend stays under control. Patch and vulnerability visibility helps teams identify critical risks, affected software, impacted assets, CVEs, and remediation status. Workflow automation and the Zoe AI Copilot turn that data into execution, building workflows for approvals, offboarding, license reclamation, asset updates, notifications, recurring services, and knowledge creation. Native integrations connect identity providers including Okta, Microsoft Entra ID, Google Workspace, and JumpCloud, endpoint and device tools such as Microsoft Intune, Jamf Pro and Cisco Meraki, and service desks including Jira Service Management and Zendesk. By combining ITAM, ITSM, software governance, patch visibility, remote monitoring and management, automation, AI, and the IT Graph in one system, teams improve service delivery, strengthen lifecycle governance, reduce manual work, control risk, and run reliable IT operations. Common buyers include IT managers, IT asset managers, service desk managers, IT directors and CIOs, and procurement, finance, and security stakeholders. > > Verdict: Rated **4.6/5** by 39 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 39 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: EZO - **Location**: Leander, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$0.75 - **Pricing model**: Other (Free Trial) - **Pricing Details**: AssetSonar Pricing (by EZO) AssetSonar is IT asset management (ITAM), IT service management (ITSM), and software asset management (SAM) software from EZO. Pricing is charged per asset per month and can be billed monthly or yearly. Plans start at 100 assets, and volume discounts apply above 1,000 assets. Every plan includes unlimited agents, so there are no per-seat charges and no seat limits. Plans and pricing ITAM: $0.75 per asset per month (annual billing) For teams that need to discover, track, maintain, and report on hardware and IT assets. Includes IT asset discovery and tracking, inventory management, user management, service and warranty management, employee check-in and checkout, on-prem software listing, patch management, reporting and analytics, workflow automations, integrations, a mobile app, and the AI Copilot (Zoe). ITSM (ITAM included): $1.08 per asset per month (annual billing). Recommended plan. For teams that need native service management on top of full asset context. Includes everything in ITAM plus request management, incident management, problem management, change management, a CMDB, SLA management, a service catalog, a self-service portal, a knowledge base, AI-powered diagnostics, and automated service workflows. Advanced SAM (add-on): $0.42 per asset per month, or $5 per asset per year Available with both ITAM and ITSM. Adds software discovery and tracking, a Chrome and Edge browser plugin, a unified software catalog, license allocation and tracking, SaaS and cloud integrations, compliance and risk monitoring, license optimization and reclamation, and renewal and upgrade notifications. Monthly billing is available on all plans at a higher per-asset rate than the annual figures above. How the pricing works AssetSonar prices by asset, not by agent or seat. The billing unit is one managed IT asset per month. The minimum is 100 assets. Volume-based discounts are available above 1,000 assets. Advanced SAM is not sold on its own; it attaches to an ITAM or ITSM subscription. Which plan fits Choose ITAM if the priority is discovering, tracking, servicing, and reporting on IT hardware. Choose ITSM if you also need ticketing, SLAs, a service catalog, a CMDB, and asset-linked incident and request management. Add Advanced SAM for software license governance, SaaS visibility, compliance monitoring, and license reclamation. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 207 more ## Features - AI Copilot - API - Access Controls/Permissions - Active Directory Integration - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Approval Process Control - Asset Kitting - Asset Lifecycle Management - Asset Tracking - Audit Management - Audit Trail - Availability Management - Barcode/Ticket Scanning - Barcoding/RFID - Calendar Management - Capacity Management - Categorisation/Grouping ## Integrations (28 total) - Apple Business Essentials - Asana - Auth0 - Azure Active Directory External Identities - Calendly - Cisco Meraki - Dropbox - GitHub - Google Workspace - HubSpot CRM - Iru - JIRA Service Management - Jamf Pro - Jira - JumpCloud ... and 13 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Asset Tracking Software](https://www.softwareadvice.co.nz/directory/1560/asset-tracking/software) ## Related Categories - [Asset Tracking Software](https://www.softwareadvice.co.nz/directory/1560/asset-tracking/software) - [License Management Software](https://www.softwareadvice.co.nz/directory/4637/license-management/software) - [ITSM Tools](https://www.softwareadvice.co.nz/directory/4296/itsm/software) - [IT Asset Management Software](https://www.softwareadvice.co.nz/directory/1888/it-asset-management/software) - [IT Management Software](https://www.softwareadvice.co.nz/directory/4563/it-management/software) ## Alternatives 1. 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Only had one bug so far but it was resolved the same day, so I can't complain. > > We switched over to AssetSonar from EZOfficeInventory; same team, same great support staff, much better product for managing IT assets. We've been able to tag and track around 500 IT assets - laptops, printers, networking equipment - and keep an eye on warranties, maintenance schedules, and procurement details. This is all spread out over 200 people, and it never feels like work. It's improved our visibility into our equipment, the reports are in-depth, and we've cut down at least an hour a day on managing our IT operations. ----- ### "Very straightforward ITAM database great for small companies" — 5.0/5 > **Katherine** | *7 July 2025* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: great UX that's easy to navigate. Although their UX has had a major upgrade recently, it doesn't have that "whole new world" issue a lot of platforms have where suddenly navigating your own solution is impossible. > > **Cons**: I find the reports panel pretty busy, but it's still one of the better reports tabs I've seen. Most of the starred reports are logical and would be used by IT teams. > > Very good, and customer team is responsive. Sometimes their answers can be a little confusing or hard to follow, possibly because of ESL. ----- ### "Great Robust Product\!" — 3.0/5 > **Richard** | *1 July 2025* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: It has a lot of capabilities and is very robust. You can break down the assets by location and you can use nested assets to track data center racks and equipment in them. > > **Cons**: There is a learning curve to use it effectively. This is a complex application and very powerful. It will take time to configure it correctly. > > Overall my experience has been positive and I aim to use it to control cost of my hardware spend. I highly recommend this product. ----- ### "Great tool\!" — 5.0/5 > **Chris** | *1 July 2025* | Internet | Recommendation rating: 10.0/10 > > **Pros**: The support and account tram are great and responsive. New updates and improvements get pushed out often and suggestions are taken into account. > > **Cons**: The UI can sometimes be a little bit clunky and not very thought out. The wording can be improved as at times it's not clear it optimal ----- ### "IT Manager" — 5.0/5 > **Ehab** | *5 November 2025* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: AssetSonar provides excellent visibility and control over IT assets. Its intuitive interface, detailed tracking features, and strong integration with other platforms make asset management much more efficient. The reporting tools and automated check-in/check-out processes also save significant time. > > **Cons**: Some features could be more customizable, particularly in reporting and dashboard views. Bulk updates and asset imports can also take longer than expected, which slows down large-scale inventory changes. > > My overall experience with AssetSonar has been positive. The platform provides an efficient way to track and manage IT assets, offering clear visibility into inventory, licensing, and device assignments. The reporting and integration capabilities are also valuable for compliance and audit readiness. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/361034/assetsonar?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/361034/assetsonar) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data