--- description: Review of Dotcom-Monitor Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Dotcom-Monitor | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Database Monitoring Software](/directory/4333/database-monitoring/software) > [Dotcom-Monitor](/software/360694/dotcom-monitor) # Dotcom-Monitor Canonical: https://www.softwareadvice.co.nz/software/360694/dotcom-monitor Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.nz/software/360694/dotcom-monitor?page=2) > Dotcom-Monitor is a synthetic monitoring platform built around web application monitoring, using real-browser testing to confirm that websites, web applications, and APIs work correctly for actual users. Founded in 1998 and based in Minnesota, it runs checks continuously from more than 30 locations across 6 continents, combining outside-in visibility with private, behind-the-firewall monitoring in one platform. Web application monitoring is the core. The EveryStep Web Recorder captures multi-step user journeys without coding, so teams can monitor login, search, cart, and checkout flows the way customers experience them. Scripts run in real browsers with full JavaScript rendering, validating dynamic content and single-page applications, not just whether a home page responds. Page-load waterfalls, element-level timing, and performance reports show where a transaction slows down or breaks, and screenshots and video capture the exact failure for faster diagnosis. API monitoring covers REST, SOAP, and GraphQL endpoints, along with imported Postman and Insomnia collections. Multi-step API workflows chain requests and pass dynamic data between calls, while response checks validate JSON and XML payloads using JSONPath and XPath. Authenticated monitoring supports OAuth 2.0, JWT, API keys, Basic Auth, mTLS, AWS Signature, NTLM, and Kerberos, so protected and production-grade APIs can be tested end to end. Monitoring can also be created and controlled through a REST API, so checks run inside CI/CD pipelines and gate releases before deployment. Server, infrastructure, and network monitoring round out the platform. Checks cover HTTP and HTTPS, DNS resolution and record validation, SSL certificate validity and expiration, email services (SMTP, POP3, IMAP), FTP and FTPS, TCP ports, WebSocket connections, SIP and VoIP systems, and streaming media. Uptime monitoring verifies availability from multiple locations and confirms failures from more than one site before alerting, which reduces false positives. Private Agents extend the same checks inside data centers, private networks, and staging or pre-production environments, so internal applications and services behind the firewall receive the same coverage as public endpoints, using outbound HTTPS without inbound firewall changes. Results surface in real-time dashboards, historical performance reports, and waterfall charts, and alerts route to Slack, Microsoft Teams, PagerDuty, Opsgenie, ServiceNow, VictorOps, xMatters, email, SMS, phone, and webhooks. Escalation policies, on-call schedules, and maintenance windows keep notifications targeted, and acknowledgment and resolution tracking keep incident state clear. Common use cases include verifying login and authentication, validating e-commerce checkout and payment flows, tracking SaaS application performance, monitoring API endpoints against service-level targets, preventing SSL certificate expirations, and detecting DNS resolution problems early. The platform is often run as a primary synthetic monitoring system and as a complement to observability tools, confirming that applications behave correctly from the end-user perspective rather than only that infrastructure is healthy. Dotcom-Monitor serves DevOps, site reliability, platform, and IT operations teams, along with QA and web engineers, at organizations of all sizes. It is used across e-commerce and retail, financial services and fintech, SaaS and cloud platforms, healthcare and telemedicine, media and entertainment, and government and the public sector, wherever reliable validation of application performance and availability across complex user workflows matters. By combining real-browser web application monitoring, API monitoring, and infrastructure monitoring with both public and private deployment options, the platform gives teams a single view of how their digital services behave for users around the world. > > Verdict: Rated **4.5/5** by 81 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 81 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Dotcom-Monitor - **Location**: Excelsior, US - **Founded**: 1998 ## Commercial Context - **Starting Price**: US$19.95 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: Dotcom-Monitor pricing has two layers: simplified plans for quick selection, and a detailed per-platform pricing matrix for teams that want to size a package precisely. At the plan level there are three options: a Free plan at $0 per month, paid Subscriptions starting at $19.99 per month, and a custom-quoted Enterprise plan. Every monitoring type is included in every plan, including web application, web page, uptime, API (REST, SOAP, Postman, and Insomnia), email, DNS and DNS blacklist, streaming media, phone number, SIP and VoIP, port, ping, traceroute, FTP, UDP, WebSocket, and SSL certificate monitoring, so plans differ by scale, frequency, locations, retention, and account features rather than by which monitors a team can run. The Free plan covers up to 25 targets, 5-minute frequency, 2 locations, and 7 days of retention with basic email support. Subscriptions raise this to up to 100 targets, 1-minute frequency, a wide set of global locations, and 1 year of retention with standard support. Enterprise provides unlimited targets, 1-minute frequency, 30+ locations across 6 continents, 3 years of retention, 24/7 priority support, dedicated account management, Private Agents, premium locations, white-label dashboards, single sign-on, multi-factor authentication, multi-user access, departments, and purchase-order and invoice billing. Underneath those plans, pricing is built from separate monitoring platforms, each with its own pricing matrix. The price of a package is set by two dimensions, monitoring frequency and monthly volume, and an add-on fee is added to the basic package price depending on the platform type. Frequency is sold in named tiers, ordered from the longest interval to the shortest: 3 hours (Green), 2 hours (Blue), 1 hour (Yellow), 15 minutes (Standard), 10 minutes (Advanced), 5 minutes (Premium), 3 minutes (Gold), and 1 minute (Platinum). The more often a check runs and the more items are monitored, the higher the monthly price. There are five platforms. UserView handles web application monitoring and is priced by Steps per month, since it runs real-browser, multi-step transactions. BrowserView handles web page monitoring and is priced by Web Pages per month. WebView handles web services and API monitoring and is priced by Targets per month. ServerView handles internet infrastructure and protocol monitoring and is priced by Targets per month. MetricsView handles performance counters and is priced by Counters per month. UserView and BrowserView offer the full eight frequency tiers from 3 hours to 1 minute; ServerView and MetricsView offer five tiers from 15 minutes to 1 minute; and WebView offers two tiers, 5-minute and 1-minute. Entry pricing differs by platform. UserView starts at $38.95 per month for 5 steps checked every 3 hours and rises with frequency and volume; for example, 100 steps at 1-minute frequency is $5,522.99. BrowserView starts at $29.96 for 5 web pages every 3 hours. WebView starts at $19.99 for 10 API targets at 5-minute frequency, which is the $19.99 entry point shown on the plans page, and reaches $204.70 for 100 targets at 1 minute. ServerView starts at $40.00 for 5 infrastructure targets at 15-minute frequency and reaches $599.99 for 100 targets at 1 minute. MetricsView starts at $13.33 for 5 counters at 15-minute frequency. Because each platform is priced independently, a program that combines, for example, real-browser web application checks, API checks, and infrastructure checks is the sum of the relevant platform packages plus any add-on fees. Volume is sold in breakpoints rather than per unit, with common bands at 5, 10, 20, 50, 100, 200, and 300 monitored items per month, so a package is chosen by selecting the platform, the frequency tier, and the volume band that covers the workload. This makes the cost of running checks more often explicit: on UserView, moving 100 steps from a 3-hour interval to a 1-minute interval changes the monthly price from $506.97 to $5,522.99, while on ServerView the same 100 targets range from $139.99 at 15 minutes to $599.99 at 1 minute. Teams that need only occasional checks can stay in the lower-frequency tiers, while teams that need near-real-time coverage select the Premium, Gold, or Platinum tiers. This structure connects directly to the plan tiers: the Free, Subscriptions, and Enterprise plans bundle and cap these platform capabilities, while the matrix shows how cost scales as frequency approaches 1-minute intervals and as the number of monitored items grows. Billing is prorated and plans can be upgraded or downgraded at any time, with changes effective immediately, and a 30-day free trial provides full access to subscription features, all alert channels, video capture, and 24/7 expert support with no credit card required. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Application Management - Audit Trail - Authentication - Availability Testing - Bandwidth Monitoring - Baseline Manager - Bottleneck Identification - Capacity Management - Chat/Messaging - Configurable Alerts - Corrective and Preventive Actions (CAPA) - Customisable Reports - Dashboard - Dashboard Creation - Data Extraction - Data Import/Export ## Integrations (13 total) - AlertOps - Asana - Geckoboard - Microsoft Azure - New Relic - PagerDuty - Salesforce Starter - ServiceNow - Slack - Splunk On-Call - Trello - Twitter/X - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Database Monitoring Software](https://www.softwareadvice.co.nz/directory/4333/database-monitoring/software) ## Related Categories - [Database Monitoring Software](https://www.softwareadvice.co.nz/directory/4333/database-monitoring/software) - [DevOps Tools](https://www.softwareadvice.co.nz/directory/4380/devops/software) - [Remote Monitoring and Management (RMM) Software](https://www.softwareadvice.co.nz/directory/4344/remote-monitoring-and-management/software) - [Application Performance Management Tools](https://www.softwareadvice.co.nz/directory/4140/application-performance-management/software) - [MSP Software](https://www.softwareadvice.co.nz/directory/4553/msp/software) ## Alternatives 1. 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It sounds like it just monitors web -- it actually does a lot more. ----- ### "Great service for multiple reasons" — 4.0/5 > **Pete** | *8 May 2020* | Computer Networking | Recommendation rating: 10.0/10 > > **Pros**: The amount of servers that test my sites is awesome. Also that they give me an image of the landing page is great. > > **Cons**: Some inconsistency in server response time readings. And you must refresh the page to test another site because otherwise it freaks out and gives you results from the last site you've tested > > Great\! I use it daily to make sure everything is running good ----- ### "Irshad -Chase" — 2.0/5 > **Irshad** | *8 May 2020* | Information Technology & Services | Recommendation rating: 4.0/10 > > **Pros**: I enjoyed the fact that i was able to pin point my delays with my web applications, and thus improve the quality of the server > > **Cons**: the lack of simplicity, at times when this needs to be explained to management, its a lil difficult to make them see what you talking about when looking the reports, and when engaging with DEV, if its able to pick up anomolies that would be great > > i used the trial and my experience was good, i was able to see value and get use, but that could not be translated to the management due to fact that it wasnt simple to read or understand to them. ----- ### "love docom" — 5.0/5 > **mohamad taha** | *15 May 2020* | Arts & Crafts | Recommendation rating: 9.0/10 > > **Pros**: can decrease the price to get and announce my bloggers and get more visitors > > **Cons**: easy and get more views. it may be a pissing look but at all it si so good > > good and brilliant, but the little of dolaars prevent me to get in and advertise my blogger. go ahead ----- ### "Excellent Tool for Website Monitoring and Performance Testing" — 5.0/5 > **Kerem** | *4 August 2020* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Web Page Monitoring is a great tool to monitor single page load time using real browsers. > > **Cons**: Dotcom-Monitor is designed in a simple, easy to understand, user-friendly way that there is nothing that I dislike. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.nz/software/360694/dotcom-monitor?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/360694/dotcom-monitor) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data