Total Party Planner

Pros

This allows any hospitality professional or small business to present itself professionally and efficiently! It brings together all the different parts of our business under one software platform so we can easily communicate and excel. It is a lifesaver for our hectic industry and we cannot recommend it enough! On top of everything else, the customer service from TPP is rapid and helpful.

Cons

The UI and UX could be a little bit improved. We are used to seeing all the web software interfaces being very streamlined and modern nowadays. As amazing as TPP is, the interface feels a bit clunky and outdated.

Pros

I can do most of my work on this software.

Cons

1) I wish there was an customized online forms for questionnaires.
2) Once contracts are signed, I would like for them to be saved under the clients
event tab.
3) Would love to have the capability to set up an automatic email to remind the client that a contract/proposal has not been signed or an invoice has not been paid or if they owe us some information pertaining to their event.

Pros

Ease of Use and Functionality. Catering Software is OK

Cons

Subscribed to TPP Pay and they have HIDDEN FEES that you would not believe- Every Day its Another.

Pros

The pros of this application are truly too many to list. One of the best things about TPP (Total Party Planner) is all of our proprietary information is stored in one central location for our teams to access. From customer records to recipes TPP is able to help our team perform at optimal efficiencies.

Cons

The only downside to TPP is the initial learning curve can be steep. That being said if time is taken at the initial setup and done correctly the reward/payoff of efficiency in your operation will be quickly realized.

There are sooo many facets to the application that it can seem overwhelming at first. As you learn the ins and outs you quickly become comfortable and it soon becomes second nature. After using the app for over 5 years I am still learning new capabilities of TPP that I never knew existed.

Pros

We love that we can create a detailed proposal in TPP, that becomes a working event plan, and that we can have one version for the client with pricing and client appropriate notes and an internal version without pricing and kitchen/internal specific notes. We also love that we can send our contracts for esignatures and integrate with a payment system (including ACH which we offer at no charge or credit cards with a fee)

Cons

I wish that TPP had better interfaces with the major food suppliers so that we could import our pricing and it would covert to the correct units for costing recipes. I know there are some third party options for this but they haven't been good matches for us.

Alternatives Considered

Reasons for Switching to Total Party Planner