---
description: Review of smrtPhone Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: smrtPhone | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# smrtPhone

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> smrtPhone provides greater automation, reduces time spent on clerical tasks, and gives valuable insight.
> 
> Verdict: Rated **4.7/5** by 67 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 67 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: smrtStudio Global
- **Founded**: 2017

## Commercial Context

- **Starting Price**: US$75.00
- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: smrtPhone Standard - $75/month&#10;10 users included - $5 per extra user/month&#10;smrtPhone Pro - $125/month&#10;Unlimited users - 5 local numbers
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Answering Machine Detection
- Auto-Dialer
- Automatic Call Distribution
- Automatic Outbound Dialer
- CRM
- Call Centre Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking

## Integrations (13 total)

- Abstrakt
- Balto
- Carrot
- Gong.io
- HighLevel
- Invelo
- InvestorFuse
- Launch Control
- Podio
- Realeflow
- Salesforce Sales Cloud
- SimplifyREI
- Slack

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Auto Dialer Software](https://www.softwareadvice.co.nz/directory/1564/auto-dialer/software)

## Related Categories

- [Auto Dialer Software](https://www.softwareadvice.co.nz/directory/1564/auto-dialer/software)
- [Call Tracking Software](https://www.softwareadvice.co.nz/directory/3509/call-tracking/software)
- [Business Phone Systems](https://www.softwareadvice.co.nz/directory/1714/business-phone-service/software)

## Alternatives

1. [Ringover](https://www.softwareadvice.co.nz/software/120988/ringover) — 4.7/5 (862 reviews)
2. [800.com](https://www.softwareadvice.co.nz/software/120982/800-com) — 4.7/5 (318 reviews)
3. [Nextiva](https://www.softwareadvice.co.nz/software/2683/nextiva-business-voip) — 4.6/5 (915 reviews)
4. [3CX](https://www.softwareadvice.co.nz/software/4936/3cx-phone-system) — 4.4/5 (465 reviews)
5. [RingEX](https://www.softwareadvice.co.nz/software/173497/officeuk) — 4.2/5 (1201 reviews)

## Reviews

### "Moved from Forefront to Smrtphone" — 5.0/5

> **Rob** | *31 July 2023* | Real Estate | Recommendation rating: 9.0/10
> 
> **Pros**: My CRM is Forefront and I had used their phone numbers exclusively, so a new system was completely new to me. I found it challenging at first, but the online followup with their customer service personnel and the good working relationship and knowledge of the Smrt phone people and those at Forefront, made the transition easier.
> 
> **Cons**: I have never used another system, so this was all new to me. I love the Forefront CRM and their numbers were already integrated. Adding a new system was a challenge for me.
> 
> The follow up by the Smrt phone team has been excellent. They made sure I understood what to do and spend the time necessary to followup on the many small details in the transition.

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### "Nationwide Acquisitions Experience w/ Smrtphone" — 5.0/5

> **Marc** | *15 October 2024* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: The app is extremely easy to use, and I really value the convenience it offers\!
> 
> **Cons**: The system does not provide options for call statuses like “wrong number” or “bad number”; it simply skips over them.
> 
> It would be great if we could have more frequent discussions with the tech team to help streamline processes on the back end.

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### "These people will steal your money..." — 1.0/5

> **Alfredo** | *3 April 2023* | Real Estate | Recommendation rating: 0.0/10
> 
> **Pros**: Nothing, nothing, nothing, it is just impossible.
> 
> **Cons**: Everything, specially customer support, you need to get assistance? good luck with that.
> 
> During the free trial i was deceived by smrtphone representative to add money to the account balance, the functions for the usage of this product was never approve by them for i don't know what reasons, i never had the change to use not one time this product / service, and still they kept my money when i told them i did not want to use this product /service,  it was a free trial period, and till they say they are not returning my money that i was deceived to deposit to the account balance, i am not sure if i will ever get my money back, but if i ever do i will update this review.

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### "Smrtphone is the best way 💯" — 5.0/5

> **Christian** | *15 October 2024* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: We love the fact that we can use the App when we are on the go. Not only that but we get to do live transfers between teams.
> 
> **Cons**: No cons I’ve used other phone systems hands down smrtPhone is the way\!
> 
> We love how fast and easy it is to use smrtphone. Super user friendly anyone can get around and navigate the system. The support chat is very helpful and efficient to respond back.

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### "Watch out - Smrtphone may be taking over\!" — 4.0/5

> **Marissa** | *28 February 2023* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: I love how user friendly the entire system is. The resource center and support is some of the best I have ever seen and I have been in the Call Center Industry for 6 years and the REI industry for 2.
> 
> **Cons**: This system is still growing.... So there are a lot of things they have not developed yet. My biggest pet peeve is the mobile app but I have faith. Smrtphone has implemented two of my person submission to their "this would be cool to have" option.
> 
> I am very happy with Smrtphone. We have had our system issues but if you think you are going to have ANY system without issues you are unrealistic and unexperienced.... yeah, I said it. Smrtphone is definitely the best system I have used so far.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/360490/smrtphone)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/voip/smrtphone-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/360490/smrtphone> |
| en-GB | <https://www.softwareadvice.co.uk/software/360490/smrtphone> |
| en-IE | <https://www.softwareadvice.ie/software/360490/smrtphone> |
| en-NZ | <https://www.softwareadvice.co.nz/software/360490/smrtphone> |

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