---
description: Review of Frame.io Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Frame.io | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# Frame.io

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> Frame.io is a cloud-based video collaboration and review platform that allows creative teams to review, upload and share video content privately. Incorporating collaboration, communication and creative integration tools, Frame.io's focus is to help users streamline their video creation process. The solution also provides flexible collaboration tools with the use of the native iOS mobile app.&#10;&#10;Additionally, Frame.io makes it possible for users to transfer professional video formats and files, including DNxHD and ProRes. The tool also enables still image, audio and PDF file transfers. Users can send invites to start file sharing with others. Privacy and security controls guarantee that only authorized team members are given access to files. Frame.io supports collaboration with threaded annotations and replies as well as time-stamped comments. &#10;&#10;In-app approvals and notes enables users to receive approvals and feedback from clients. Frame.io’s creative tools allow users to build sales reels or specifically branded presentations. Version control is also provided to users when they are collaborating on creative ideas. The solution offers integrations with other Adobe tools such as After Effects, Premiere Pro and Final Cut Pro X.
> 
> Verdict: Rated **4.6/5** by 80 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 80 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.1/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Adobe
- **Founded**: 1982

## Commercial Context

- **Starting Price**: US$15.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Free plan: $0 for up to 2 members and 2 projects. Start experiencing Frame.io right now. No credit card required.&#10;&#10;Pro plan: $15 per member per month, up to 5 members. Everything in the Free plan plus 2TB of storage plus an additional 2TB for each additional member, unlimited projects, customer-branded shares, passphrase-protected shares, share link expiration, share permissions, comment attachments and one static watermark template.&#10;&#10;Team plan: $25 per member per month, up to 15 members. Everything in the Pro plan, plus 3TB of storage plus an additional 2TB for each additional member, restricted projects and folders, and internal comments. &#10;&#10;Enterprise plan: Everything in the Team plan, plus custom members and storage, single sign-on, multiple team workspaces, session-based watermarking, unlimited watermarking templates, Asset Lifecycle Management, Secure Sharing, Priority in-app support, Storage connect, Forensic Watermarking and Digital Rights Management.  Contact Frame.io directly for pricing information."
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Access Controls/Permissions
- Activity Tracking
- Asset Categorisation
- Asset Library
- Asset Sharing
- Automatic Transcription
- Bulk Uploading
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Content Library
- Content Management
- Customisable Branding
- Customisable Templates
- Document Management
- Document Review
- Document Storage
- File Management
- File Sharing

## Integrations (23 total)

- Adobe After Effects
- Adobe Lightroom
- Adobe Photoshop
- Adobe Premiere Pro
- Airtable
- Asana
- Capture One
- ClickUp
- Facebook Business Suite
- Final Cut Pro
- Google Drive
- Hedge
- Kyno
- Make
- Media Composer

... and 8 more integrations

## Support Options

- Email/Help Desk
- Knowledge Base
- Chat

## Category

- [File Sharing Software](https://www.softwareadvice.co.nz/directory/4535/file-sharing/software)

## Related Categories

- [File Sharing Software](https://www.softwareadvice.co.nz/directory/4535/file-sharing/software)
- [Creative Management Software](https://www.softwareadvice.co.nz/directory/4682/creative-management/software)
- [Digital Asset Management Software](https://www.softwareadvice.co.nz/directory/1634/digital-asset-management/software)
- [Video Management Software](https://www.softwareadvice.co.nz/directory/4337/video-management/software)
- [Collaboration Software](https://www.softwareadvice.co.nz/directory/4138/collaboration/software)

## Alternatives

1. [Google Workspace](https://www.softwareadvice.co.nz/software/344998/google-workspace) — 4.7/5 (17484 reviews)
2. [Microsoft Teams](https://www.softwareadvice.co.nz/software/397766/microsoft-teams) — 4.5/5 (10941 reviews)
3. [Slack](https://www.softwareadvice.co.nz/software/154669/slack) — 4.7/5 (24046 reviews)
4. [Zoom Workplace](https://www.softwareadvice.co.nz/software/101384/zoom) — 4.6/5 (14526 reviews)
5. [Microsoft 365](https://www.softwareadvice.co.nz/software/397757/office-365) — 4.6/5 (14037 reviews)

## Reviews

### "Brilliant piece of software." — 5.0/5

> **Pratheep (Pro)** | *2 November 2018* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Mobile App and Premier Pro Integration have drastically changed my workflow and can feel the productivity gains on a  daily basis.
> 
> **Cons**: It doesn't automatically play at the highest resolution, and does not give you any metrics as to how long people have watched the video internally but im nit-picking\!
> 
> After 4 months in I can finally review it and say and its been an absolute godsend for the feedback process.&#10;&#10;One of the main issues we were having was collating feedback from multiple clients at once within very tight deadlines and its done a superb job. I thought I would only use this during Post-Production, but has helped at every stage of the process. &#10;&#10;Here are some notes from my time using it over the past couple of months in a live environment:&#10;&#10;1) Just because you have it and love it, doesn't mean your clients have the technical capability to use it (No IE compatibility for instance). I usually write a covering email on directions to use it and does not natively play at the highest resolution unless selected.&#10;&#10;2) The Mobile App is probably my favourite feature, and use this on a daily basis when out and about. I make mostly social videos that need sizing for Instagram and Facebook, and being able to upload and view the same file with comments and view it on my phone full screen has saved SO much time, as before that was done using Dropbox/Google drive.&#10;&#10;3) The integration within Premier Pro has drastically changed how we operate as a team, in managing changes from the client and delegating certain tasks. Being able to mark the changes as complete keeps everyone in the loop nicely. &#10;&#10;4) Allowing the client to download source file on a completed video is a nice little feature that we use often.

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### "Streamling video approvals" — 4.0/5

> **Zunaid** | *18 March 2019* | Marketing & Advertising | Recommendation rating: 7.0/10
> 
> **Pros**: This software helps take out the guesswork of remote approvals with very accurate and visually appealing review software. It also helps you keep track of multiple versions which often can get confusing
> 
> **Cons**: It takes a little bit of figuring out and sometimes clients who can be put off by it because it can look a little overwhelming.
> 
> It's streamlined internal reviews and feedback really well and allows management to keep an eye on project with varying degrees of involvement.

-----

### "Terrible customer service - no bulk export option - stuck for ever" — 3.0/5

> **Elie** | *10 May 2024* | Law Practice | Recommendation rating: 0.0/10
> 
> **Pros**: Decent platform for hosting videos and providing feedback
> 
> **Cons**: - customer service is terrible&#10;- if you go over your storage limits (even by accident) they suspend your account and you can't access anything and all your link break&#10;- no way to bulk export your videos
> 
> Very poor experience, terrible customer service. no way to bulk export your videos so your stuck with them forever.  They try and upsell everyone by suspended your account if you get close to the storage limits.  I would stay far away.

-----

### "A web app for collaboration in video creation process that will save you a lots of time" — 5.0/5

> **Marcos** | *3 July 2018*
> 
> **Pros**: The best thing they have is the integration with Adobe Premiere, which makes it easy to show the videos in progress to my teammates and clients without having to waste time exporting and uploading to other platforms. I can receive the feedback directly and keep working. Not to mention how easy it is to integrate with the folders on our mac to make the workflow even easier.
> 
> **Cons**: Relmente is a great application, very robust and safe, that will surely fulfill all the needs and expectations that you have. In our case we do not continue using it for the prices and the price structure. Being a relatively small company we can not maintain the cost of the investment, even when the results are fantastic.

-----

### "Great for reviewing videos" — 4.0/5

> **ANDREW** | *7 July 2020* | Media Production | Recommendation rating: 7.0/10
> 
> **Pros**: I like the comments and reviews being saved by timecode. This works great for when reviewing videos for a video production company I work with. I like coming back to the notes and responding in real time.
> 
> **Cons**: I don't have any large complaints. I like it for reviews and uploading for client and internal review. I wouldn't have any big changes or notes for the software.
> 
> It's been good for reviews and feedback from clients and vendors. I'd recommend to many post production companies.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/360376/frame-io)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/collaboration/frame-io-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/360376/frame-io> |
| en-GB | <https://www.softwareadvice.co.uk/software/360376/frame-io> |
| en-IE | <https://www.softwareadvice.ie/software/360376/frame-io> |
| en-NZ | <https://www.softwareadvice.co.nz/software/360376/frame-io> |

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