--- description: Review of BigContacts Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: BigContacts | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [iPad CRM Software](/directory/433/ipad/software) > [BigContacts](/software/3599/big-contacts) # BigContacts Canonical: https://www.softwareadvice.co.nz/software/3599/big-contacts Page: 1 / 9\ Next: [Next page](https://www.softwareadvice.co.nz/software/3599/big-contacts?page=2) > BIGContacts provides a cloud-based customer relationship management (CRM) and marketing system designed especially for small businesses to establish and nurture leads through the sales process. Information is stored in the cloud and accessed through a web-browser. Contact information for prospects is visible with comments and links to their social media pages and accounts can be setup and imported in less than one hour. Members of the sales team can record phone calls, send emails, and complete other tasks with a single click. All email correspondence, meetings, and updated opportunities are all included within the contact history. BIGContacts also alerts users when specific emails are opened. The built-in scheduler lists all meetings and tasks and can be sorted by the day, week, or month. Each event links to the contact’s information page. Any tasks that may not have a particular time set are stored in the user’s to-do list. > > Verdict: Rated **4.3/5** by 205 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 205 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: BigContacts - **Founded**: 2006 ## Commercial Context - **Starting Price**: US$9.99 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Forever free plan for startups with 100 contacts. Paid starts at $9.99/user/month with a 15-day free trial. You won't find another system (with all the features we offer) at a lower price\! Best of all, when you upgrade to a paid account, we will train your entire team - at NO charge\! Go to this link to view more detailed pricing: https://www.bigcontacts.com/pricing/ - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English - **Available Countries**: American Samoa, Argentina, Australia, Bolivia, Brazil, Chile, Colombia, Cook Islands, Ecuador, Falkland Islands, Fiji, French Guiana, French Polynesia, Germany, Guam, Guyana, Kiribati, Marshall Islands, Micronesia, Nauru and 22 more ## Features - API - Activity Dashboard - CRM - Calendar Management - Calendar/Reminder System - Campaign Management - Contact Database - Contact Management - Data Import/Export - Email Management - Email Marketing - Email Templates - Email Tracking - Interaction Tracking - Lead Capture - Lead Distribution - Lead Management - Lead Nurturing - Lead Segmentation - Marketing Automation ## Integrations (10 total) - ActiveCampaign - Campaign Monitor by Marigold - FreshBooks - Google Calendar - HubSpot Marketing Hub - LinkedIn for Business - Mailchimp - Microsoft Outlook - Twitter/X - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [iPad CRM Software](https://www.softwareadvice.co.nz/directory/433/ipad/software) ## Related Categories - [iPad CRM Software](https://www.softwareadvice.co.nz/directory/433/ipad/software) - [CRM Apps](https://www.softwareadvice.co.nz/directory/1491/mobile-crm/software) - [Contact Management Software](https://www.softwareadvice.co.nz/directory/434/contact-management/software) - [Sales Force Automation Software](https://www.softwareadvice.co.nz/directory/254/sales-force-automation/software) - [CRM Software for Startups](https://www.softwareadvice.co.nz/directory/3235/startup/software) ## Alternatives 1. [EngageBay CRM](https://www.softwareadvice.co.nz/software/83835/engagebay) — 4.7/5 (907 reviews) 2. [Thryv](https://www.softwareadvice.co.nz/software/66581/thryv) — 4.2/5 (515 reviews) 3. [Freshsales](https://www.softwareadvice.co.nz/software/113796/freshsales) — 4.5/5 (621 reviews) 4. [Nimble](https://www.softwareadvice.co.nz/software/4225/nimble) — 4.4/5 (1868 reviews) 5. [Gold-Vision CRM](https://www.softwareadvice.co.nz/software/13928/gold-vision-crm) — 4.6/5 (131 reviews) ## Reviews ### "Great value - easy to use" — 4.0/5 > **Thomas** | *10 May 2019* | Telecommunications | Recommendation rating: 9.0/10 > > **Pros**: The Contact view is very intuitive and easy to follow with everything you would want to see about the contact on a single screen. I also like being able to see the Contact’s LinkedIn profile \& photo. Adding notes and updating tasks are also very easy to do. > > **Cons**: The sales opportunity tracking \& reports could use an upgrade but I understand that developers are working on these features, so when done BigContacts will be an excellent alternative to Salesforce, Zoho, etc. > > We have been with BigContacts for 2+ years and our employees actively use it daily with few complaints. ----- ### "Just what I was looking for" — 4.0/5 > **Angela** | *22 December 2019* | Apparel & Fashion | Recommendation rating: 8.0/10 > > **Pros**: Set up automatic task alerts Set up tasks with a series or preset tasks to be completed and get alerts when it's time to complete them Add notes and communication logs to contacts Add documents Custom fields > > **Cons**: More fields than I need as MLM consultant (but I can hide them) Set up takes tim Need Bigger or Biggest plan for email alerts > > I started out using Excel but that soon became overwhelming and I knew I needed something more flexible. I tried several CRMs, even one designed for MLM consultants, but Big Contacts had the features a was looking for. I can add custom fields to contacts like favorite product and even run a search by that field. The alerts are super helpful as I don't always go to the website everyday so I will know if I have a task if I get an email. I could opt in for marketing but I'm small enough I can do personal emails. The capture emails from my email isnt working because I have Outlook but I haven't talked to support about it yet to see if there is a work around. That would be awesome if it would capture and add incoming emails to the correct contact\! ----- ### "Big Contacts is an okay CRM" — 3.0/5 > **Helen** | *15 January 2019* | Media Production | Recommendation rating: 6.0/10 > > **Pros**: The CRM is easy to use. It is cost effective. > > **Cons**: It is hard to export your data. There is no App for smartphone or tablet use. > > It is a cost effective CRM program. ----- ### "Customer relations have never been easier at my company due to BigContacts" — 5.0/5 > **Stephen** | *1 November 2023* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: I love the direct integration of this platform into my client emails, allowing me to send and directly receive emails within the CRM platform. Everything is tracked and associated with specific contacts/accounts too automatically, which I also appreciate. The calendar feature is also very well done and has seamlessly fit within my typical workstream. > > **Cons**: I'd like to learn more about the ability to integrate this platform with the calendars of my colleagues at my firm. > > Overall, I've had a great experience with BigContacts. At our firm, we've used it to track leads and manage/handle emails directed out to our various clients. Since client relations via email can be a hassle, especially when you're dealing with so many different accounts, using BigContacts is definitely helpful and has made all of our lives easier. ----- ### "HUGE RELIEF" — 5.0/5 > **Karen** | *28 September 2016* | Publishing | Recommendation rating: 10.0/10 > > **Pros**: 1. clean, simple, intuitive, easy to use 2. customer service is prompt, competent, speaks perfect English, is based in the United States > > **Cons**: upgrades are a challenge, but they get solved thanks to the PROS listed above. > > One of our sales team discovered BigContacts in Fall 2007 and recommended we try it. At the time we'd tried two other web-based CRM systems with frustrating results. As soon as I saw the clean, easy-to-understand layout of BigContacts, I was sold. We switched over immediately and the entire sales team (and me) felt a HUGE RELIEF. Since 2007, Big Contacts has gone through several major upgrades. I get frustrated at first with each major upgrade because it changes my routine, but I am confident I'll get it figured out quickly with customer service help. I contact customer service and I talk with someone IN THE U.S.A., who speaks perfect English, who is competent, and who is patient and solves my problem. That's it. Done. Again, huge relief. I like BigContacts so much that I've referred clients and friends to use it. All sold. All happy. So... that's my story. I do not exaggerate. Thank you\!\! -Karen ----- Page: 1 / 9\ Next: [Next page](https://www.softwareadvice.co.nz/software/3599/big-contacts?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/3599/big-contacts) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data