--- description: Review of Statuspage Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Statuspage | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/4742/customer-communications-mngt/software) > [Statuspage](/software/359606/statuspage) # Statuspage Canonical: https://www.softwareadvice.co.nz/software/359606/statuspage Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/359606/statuspage?page=2) > Statuspage is a site status communication solution that helps SaaS businesses with communicating site and systems status updates during incidents, outages, or maintenance windows. The main features of Statuspage include incident communication and notification, templates for status updates, and automation options to keep the page up-to-date as the situation unfolds. > > Verdict: Rated **4.4/5** by 16 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 16 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Atlassian - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$29.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Public page: Hobby: $29/month Startup: $99/month Business: $399/month Enterprise: $1499/month Free plans are available for open source projects and nonprofit organizations. Private page: Starter: $79/month Growth: $249/month Corporate: $599/month Enterprise: $1499/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Ireland, Japan, Luxembourg, Netherlands, New Zealand, Norway, Sweden, Switzerland, United Kingdom, United States ## Features - API - Alerts/Escalation - Alerts/Notifications - Collaboration Tools - Customisable Branding - Data Import/Export - Email Management - File Sharing - Incident Management - Interaction Tracking - Monitoring - Multi-Channel Communication - Performance Monitoring - Real-Time Chat - Real-Time Monitoring - Real-Time Notifications - Real-Time Updates - Reporting/Analytics - SMS Messaging - Single Sign On ## Integrations (9 total) - Datadog - JIRA Service Management - Librato - PagerDuty - Pingdom - Slack - Splunk On-Call - Twitter/X - xMatters ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Customer Communications Management Software](https://www.softwareadvice.co.nz/directory/4742/customer-communications-mngt/software) ## Related Categories - [Customer Communications Management Software](https://www.softwareadvice.co.nz/directory/4742/customer-communications-mngt/software) - [Team Communication Software](https://www.softwareadvice.co.nz/directory/4594/team-communication/software) - [Server Monitoring Tools](https://www.softwareadvice.co.nz/directory/4409/server-monitoring/software) ## Alternatives 1. 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After a short while, the 'templates' made the more common incidents take only seconds to write up. > > **Cons**: The only issues we've had was back when it was Statuspage.io and was being acquired by Atlassian. It wasn't the smoothest transition for us, as we had multiple users with no other need for Atlassian access, but it wasn't enough to deter us from continuing use. > > Anyone running SaSS companies knows how important it is to keep users aware of updates, scheduled downtime, and the rare but inevitable incidents involving degraded performance or an outage. The more users we can get subscribed to our Statuspage the fewer phone calls, chats, and confused (angry) users will need to be handled by our help and support team. ----- ### "The Standard in Status Pages" — 5.0/5 > **Verified Reviewer** | *12 April 2022* | Internet | Recommendation rating: 10.0/10 > > **Pros**: I like the ubiquitousness of the product. With so many other services also using the service, there is a rich assortment integrations available. > > **Cons**: I'm always surprised that there's no monitoring built into the product. > > Statuspage allows us to always have a means of communicating with our clients. ----- ### "Webfork Statuspage Review" — 3.0/5 > **Navaneeth** | *24 June 2022* | Computer Software | Recommendation rating: 6.0/10 > > **Pros**: I like the way it handles alerts and incidents. > > **Cons**: There is no option in the free one to add a custom domain. ----- ### "So far so good" — 4.0/5 > **Anonymous User** | *16 November 2024* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: I enjoy a lower ticket volume with StatusPage > > **Cons**: Off the top of my head, there isnt much I dislike about it I just dont use it as much as I should > > So far so good with StatusPage - need to use it more often ----- ### "Streamlined communications from IT to Stakeholders in the most efficient way possible." — 4.0/5 > **James** | *11 July 2019* | Newspapers | Recommendation rating: 10.0/10 > > **Pros**: I'd be happy to recommend Statuspage - it's really changed the way we manage our communications as within our organization and we're grateful for the innovation. We really do spend less time managing the emails to all and sundry which allows us to concentrate fully on the task at hand. We also appreciate the regular additions by the Development team in terms of integrations and new features. The API provides us with the flexibility to combine Statuspage with our QA \& Monitoring teams, and being able to toggle the status of our components in an automated manner is a huge benefit. The support team are always friendly, helpful and professional. We've never had a problem that they couldn't fix. If only all suppliers could be like this... > > **Cons**: Just the fact that we didn't hear about it sooner. > > Overall it's changed the way we work as an IT department. It's this kind of disruptive innovation that we need in today's sprawling organizations. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/359606/statuspage?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/359606/statuspage) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data