---
description: Review of ChatLingual Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ChatLingual | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/4742/customer-communications-mngt/software) > [ChatLingual](/software/359540/chatlingual)

# ChatLingual

Canonical: https://www.softwareadvice.co.nz/software/359540/chatlingual

> ChatLingual is a multilingual contact center solution that supports customer interactions in multiple languages in real-time across chat, email, SMS, and other social channels. The cloud-hosted agent success platform and converse with customers in native languages.

ChatLingual integrates with various third-party systems such as Salesforce, SugarCRM, Zendesk, and more. It includes a multilingual content library for professional interpretations.
> 
> Verdict: Rated **4.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 3.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: ChatLingual

## Commercial Context

- **Pricing Details**: Contact Us For Pricing Options.
- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: United States

## Features

- API
- Alerts/Notifications
- CRM
- Chat/Messaging
- Chatbot
- Content Management
- Customer Communication
- Customer History
- Email Management
- Email Templates
- Event Triggered Actions
- Help Desk Management
- Inbox Management
- Interaction Tracking
- Knowledge Base Management
- Language Detection
- Live Chat
- Machine Translation
- Memory Management
- Multi-Channel Communication

## Integrations (2 total)

- GENESYS
- Salesforce Work.com

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Customer Communications Management Software](https://www.softwareadvice.co.nz/directory/4742/customer-communications-mngt/software)

## Related Categories

- [Customer Communications Management Software](https://www.softwareadvice.co.nz/directory/4742/customer-communications-mngt/software)
- [Translation Software](https://www.softwareadvice.co.nz/directory/4257/translation-management/software)
- [Customer Service Software](https://www.softwareadvice.co.nz/directory/255/customer-service/software)
- [Customer Support Software](https://www.softwareadvice.co.nz/directory/4658/customer-support/software)

## Alternatives

1. [LiveAgent](https://www.softwareadvice.co.nz/software/109980/liveagent) — 4.7/5 (1753 reviews)
2. [Zendesk Suite](https://www.softwareadvice.co.nz/software/26892/zendesk-talk) — 4.4/5 (4072 reviews)
3. [Freshdesk](https://www.softwareadvice.co.nz/software/110247/freshdesk) — 4.5/5 (3408 reviews)
4. [Zoho Desk](https://www.softwareadvice.co.nz/software/393877/zoho-desk) — 4.5/5 (2211 reviews)
5. [Tidio](https://www.softwareadvice.co.nz/software/157633/tidio-chat) — 4.7/5 (590 reviews)

## Reviews

### "Important Chat Tool" — 4.0/5

> **Naleen** | *17 February 2023* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: A great tool to take chats from customer/users.We can short description and description at once.If user is not comfortable with English they can chat in other language, and we have the ability to translate which is most convenient.
> 
> **Cons**: Response Predictions can be better compared to as it is now.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/359540/chatlingual)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/customer-support/chatlingual-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/359540/chatlingual> |
| en-GB | <https://www.softwareadvice.co.uk/software/359540/chatlingual> |
| en-IE | <https://www.softwareadvice.ie/software/359540/chatlingual> |
| en-NZ | <https://www.softwareadvice.co.nz/software/359540/chatlingual> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Software Advice helps businesses in New Zealand find the best software. Compare software options and learn more from our research and user reviews.","email":"info@softwareadvice.co.nz","url":"https://www.softwareadvice.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/software_advice/logo-white-d2cfd05bdd863947d19a4d1b9567dde8.svg","@id":"https://www.softwareadvice.co.nz/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":[]},{"name":"ChatLingual","description":"ChatLingual is a multilingual contact center solution that supports customer interactions in multiple languages in real-time across chat, email, SMS, and other social channels. The cloud-hosted agent success platform and converse with customers in native languages.\n\nChatLingual integrates with various third-party systems such as Salesforce, SugarCRM, Zendesk, and more. It includes a multilingual content library for professional interpretations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a28a9eb0-6330-4382-b40d-6f59517e09e6.png","url":"https://www.softwareadvice.co.nz/software/359540/chatlingual","@id":"https://www.softwareadvice.co.nz/software/359540/chatlingual#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.0,"bestRating":5,"ratingCount":1},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome"},{"@id":"https://www.softwareadvice.co.nz/software/359540/chatlingual#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Communications Management Software","position":2,"item":"/directory/4742/customer-communications-mngt/software","@type":"ListItem"},{"name":"ChatLingual","position":3,"item":"/software/359540/chatlingual","@type":"ListItem"}]}]}
</script>