---
description: Review of Brandy Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Brandy | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/4010/conversational-ai-comparison/software) > [Brandy](/software/359399/brandy)

# Brandy

Canonical: https://www.softwareadvice.co.nz/software/359399/brandy

> Brandy is made for brand-to-customer communication across any modern channel. 

For Brands with its own online store, Brandy offers E-com virtual assistants. It has special chat apps for eCommerce tasks such as order status, order management, delivery information and more.

For Brands with a distribution model, Brandy provides AI assistants for automation of customer enquires on frequent questions.

For both cases, when human assistance is needed, brandy has a powerful messaging center. So any number of your live agents can connect to the conversations and help your customers.

Key benefits of the platform include automation of up to 70% of enquiries, omnichannel customer experience and integration capabilities.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Brandy.im
- **Founded**: 2015

## Commercial Context

- **Starting Price**: US$50.00
- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: Brandy charged by usage:
$0.05 per 1 MAU (Monthly Active User)
$29 per 1 live agent account

Individual plans for Enterprises with \>50 000 MAU
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Albania, American Samoa, Andorra, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Belarus, Belgium, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, Chile, Colombia, Cook Islands, Costa Rica, Croatia and 88 more

## Features

- AI/Machine Learning
- API
- Activity Dashboard
- Autoresponders
- Chat/Messaging
- Chatbot
- Code-free Development
- Communication Management
- Configurable Workflow
- Customisable Branding
- For Developers
- Intent Recognition
- Lead Capture
- Live Chat
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Language
- Natural Language Processing
- Performance Metrics
- Pre-Configured Bot

## Integrations (8 total)

- Creatio CRM
- Dialogflow
- Instagram
- Kommo
- Telegram
- Viber
- WhatsApp
- watsonx Assistant

## Support Options

- Email/Help Desk
- Knowledge Base
- Chat

## Category

- [Conversational AI Platforms](https://www.softwareadvice.co.nz/directory/4010/conversational-ai-comparison/software)

## Alternatives

1. [UChat](https://www.softwareadvice.co.nz/software/335425/uchat) — 4.9/5 (73 reviews)
2. [Fathom](https://www.softwareadvice.co.nz/software/423207/fathom) — 5.0/5 (808 reviews)
3. [Denser AI](https://www.softwareadvice.co.nz/software/442914/denser-ai) — 5.0/5 (31 reviews)
4. [Botsonic](https://www.softwareadvice.co.nz/software/436579/botsonic) — 4.8/5 (80 reviews)
5. [Glassix](https://www.softwareadvice.co.nz/software/419790/glassix) — 5.0/5 (103 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/359399/brandy)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/359399-Brandy/> |
| en-AU | <https://www.softwareadvice.com.au/software/359399/brandy> |
| en-GB | <https://www.softwareadvice.co.uk/software/359399/brandy> |
| en-IE | <https://www.softwareadvice.ie/software/359399/brandy> |
| en-NZ | <https://www.softwareadvice.co.nz/software/359399/brandy> |

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