---
description: Review of Verint Workforce Engagement Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Verint Workforce Engagement | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Contact Centre Quality Assurance Software](/directory/4478/quality-assurance/software) > [Verint Workforce Engagement](/software/359055/workforce-engagement)

# Verint Workforce Engagement

Canonical: https://www.softwareadvice.co.nz/software/359055/workforce-engagement

> Verint Workforce Engagement offers a cloud based solution to businesses of all sizes. It allows to deploy deep learning and AI algorithms to create a more employee friendly experience. Features include staffing, quality and compliance, employee scheduling, AI assistant, insights, integration with existing systems and more.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Verint
- **Location**: Melville, US
- **Founded**: 2004

## Commercial Context

- **Pricing Details**: Please contact Verint Systems directly for pricing information.
- **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- AI/Machine Learning
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Call Recording
- Customer Experience Management
- IVR
- Knowledge Base Management
- Monitoring
- Multi-Channel Communication
- Quality Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Real-Time Updates
- Reporting & Statistics
- Reporting/Analytics
- Sentiment Analysis
- Third-Party Integrations
- Workforce Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Contact Centre Quality Assurance Software](https://www.softwareadvice.co.nz/directory/4478/quality-assurance/software)

## Related Categories

- [Contact Centre Quality Assurance Software](https://www.softwareadvice.co.nz/directory/4478/quality-assurance/software)
- [Employee Monitoring Software](https://www.softwareadvice.co.nz/directory/4593/employee-monitoring/software)
- [Compliance Software](https://www.softwareadvice.co.nz/directory/4363/compliance/software)
- [Customer Engagement Software](https://www.softwareadvice.co.nz/directory/508/customer-engagement/software)

## Alternatives

1. [LiveAgent](https://www.softwareadvice.co.nz/software/109980/liveagent) — 4.7/5 (1754 reviews)
2. [Genesys Cloud CX](https://www.softwareadvice.co.nz/software/323407/pureconnect) — 4.3/5 (262 reviews)
3. [CXone Mpower](https://www.softwareadvice.co.nz/software/20067/nice-incontact-cxone-workforce) — 4.2/5 (581 reviews)
4. [Five9](https://www.softwareadvice.co.nz/software/20063/five9) — 4.2/5 (481 reviews)
5. [Talkdesk](https://www.softwareadvice.co.nz/software/20039/talkdesk) — 4.5/5 (732 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/359055/workforce-engagement)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/quality-assurance/workforce-engagement-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/359055/workforce-engagement> |
| en-GB | <https://www.softwareadvice.co.uk/software/359055/workforce-engagement> |
| en-IE | <https://www.softwareadvice.ie/software/359055/workforce-engagement> |
| en-NZ | <https://www.softwareadvice.co.nz/software/359055/workforce-engagement> |

-----

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