--- description: Review of AlertMedia Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: AlertMedia | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Emergency Notification Software](/directory/4576/emergency-notification/software) > [AlertMedia](/software/357409/alert-media) # AlertMedia Canonical: https://www.softwareadvice.co.nz/software/357409/alert-media Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.co.nz/software/357409/alert-media?page=2) > All-in-One Platform to Detect, Understand, and Respond to Risk AlertMedia is purpose-built to enable fast, confident decision-making when people, operations, and brand are on the line. The leading Risk Intelligence and Response platform, AlertMedia combines real-time threat intelligence with emergency communication and response workflows—so teams quickly understand what’s happening, who’s impacted, and what to do next. Organizations in more than 150 countries—from small businesses to the Fortune 500, including DHL, JetBlue, Coca-Cola Bottling, and Walmart—rely on AlertMedia for enterprise-grade reliability and flexibility without the complexity that slows teams down during real incidents. The AlertMedia Difference: Deeper, Actionable Risk Intelligence \> Early signals from online activity and OSINT, combined with analyst-verified intelligence, help teams detect emerging threats early, cut through noise, and act with confidence. Fast, Globally Reliable Emergency Communication \> High-throughput, multichannel delivery with two-way messaging and simple workflows—so messages go out in seconds at any scale. Connected Workflows From Detection to Resolution \> Intelligence, people data, and response actions come together in one system—reducing clicks, improving alignment, and accelerating response. Built for Rapid Adoption and Execution \> Intuitive workflows and minimal training drive broader admin adoption—eliminating bottlenecks and enabling teams to scale processes with confidence. Scales with Program Maturity \> Expand risk monitoring and response capabilities as needs grow—without adding tools, headcount, or operational complexity. Implementation \& Support \> Streamline onboarding and change management with dedicated support and get answers fast with 24/7 responsiveness from a live team. > > Verdict: Rated **4.8/5** by 151 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 151 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: AlertMedia - **Location**: Austin, US - **Founded**: 2013 ## Commercial Context - **Pricing model**: Other (Free Trial) - **Pricing Details**: Fixed subscription price with no setup fees. Contact AlertMedia for a quote. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Brazil, British Virgin Islands, Canada, China, Denmark, Finland, Germany, India, Ireland, Japan, Mexico, Netherlands, New Zealand, Norway, South Africa, Sweden, United Kingdom, United States ## Features - API - Access Controls/Permissions - Accident Investigation - Action Management - Active Directory Integration - Activity Dashboard - Activity Tracking - Activity/News Feed - Alerts/Notifications - App Notifications - Audience Targeting - Audit Management - Audit Trail - Blogs - Campaign Analytics - Campus Notifications - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management ## Integrations (2 total) - Navan - SAP Concur ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Emergency Notification Software](https://www.softwareadvice.co.nz/directory/4576/emergency-notification/software) ## Related Categories - [Internal Communication Software](https://www.softwareadvice.co.nz/directory/4370/employee-communication-tools/software) - [Push Notifications Software](https://www.softwareadvice.co.nz/directory/4260/push-notifications/software) - [Safety Management Software](https://www.softwareadvice.co.nz/directory/4699/safety-management/software) - [Physical Security Software](https://www.softwareadvice.co.nz/directory/4639/physical-security/software) - [Internal Communications Software](https://www.softwareadvice.co.nz/directory/4572/internal-communications/software) ## Alternatives 1. [Hyper-Reach](https://www.softwareadvice.co.nz/software/340945/alertcycle) — 4.7/5 (33 reviews) 2. [RedFlag](https://www.softwareadvice.co.nz/software/180142/redflag) — 4.8/5 (52 reviews) 3. [EZ Texting](https://www.softwareadvice.co.nz/software/175675/ez-texting) — 4.4/5 (245 reviews) 4. [Regroup Mass Notification](https://www.softwareadvice.co.nz/software/184291/regroup) — 4.5/5 (68 reviews) 5. [ManageEngine AlarmsOne](https://www.softwareadvice.co.nz/software/400787/manageengine-alarmsone) — 4.1/5 (8 reviews) ## Reviews ### "Quick, simple implementation" — 5.0/5 > **Tyson** | *14 May 2021* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: This was probably the fastest implementation I've ever done. We were up and running in less than a day. Training my users was less than 20 minutes. > > **Cons**: I'd like to see better integration with Active Directory and AAD in particular. > > We originally picked this up with the intention of giving us a more reliable means of notifying users of system issues when email was unavailable. We have since introduced the product to our HR and Compliance departments and will soon roll it out to our branch managers. ----- ### "Your organization needs AlertMedia\!" — 5.0/5 > **Jason** | *25 February 2025* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: What I like most about AlertMedia is the ease of sending alerts through both the desktop and phone app. When seconds count, you don't have time to fool around with an awkward app. > > **Cons**: AlertMedia does everything we need. We have not found any problems with the platform yet. > > Customer service has been unmatched by any of our past platforms. They are always there to help and guide you through the process. ----- ### "AlertMedia review" — 3.0/5 > **Angela** | *23 January 2021* | Banking | Recommendation rating: 5.0/10 > > **Pros**: Can communicate with the group through various communication tools including email, sms and app message and get instant responses. > > **Cons**: I sometimes see errors such as a message did not delivered to everyone > > We use it as a part of our BCP communication tool and it's effective ----- ### "Top Notch Customer Service & Product" — 5.0/5 > **Alex** | *20 February 2025* | Architecture & Planning | Recommendation rating: 10.0/10 > > **Pros**: The easy-to-use interface and the impeccable customer service\! > > **Cons**: The price is a steeper than we originally hoped for. > > We had a smooth experience from the first interaction with \[sensitive content hidden\] to the final implementation meeting with \[sensitive content hidden\]. The sales team was never pushy, and the implementation team was always patient and available for guidance. AlertMedia is a gem of a company. ----- ### "An Important Partner" — 4.0/5 > **Curtis** | *30 May 2024* | Hospital & Health Care | Recommendation rating: 6.0/10 > > **Pros**: Alert Media has been an important partner for us as we manage myriad critical situations in our workplace -- everything from power outages to healthcare clinics for our residents. I particularly like the fact that the mobile app is identical to the desktop app. > > **Cons**: Alert Media can be expensive and you need to ensure that you don't exceed your limits for texts or voicemail minutes. The overage charges came as a surprise to me -- no one ever provided advanced notice that we were exceeding our limits until it was too late\! ----- Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.co.nz/software/357409/alert-media?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/357409/alert-media) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data