--- description: Review of Health Portal Solutions Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Health Portal Solutions | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Healthcare CRM Software](/directory/393/healthcare-crm/software) > [Health Portal Solutions](/software/357144/health-portal-solutions) # Health Portal Solutions Canonical: https://www.softwareadvice.co.nz/software/357144/health-portal-solutions Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/357144/health-portal-solutions?page=2) > Health Portal Solutions helps health plan administrators (Payers) organize their data, vendors, and business processes behind one login so they can efficiently manage the different pieces of the health plan in one place. Whether it’s claims information, prescription details, benefit plan documents, or health \& wellness programs, Health Portal Solutions makes all these important pieces of the healthcare plan accessible in one portal. Plan members, providers, employers, and your staff would no longer log into different portals but instead go to one portal to access data or complete health plan tasks. Each web portal is completely privately-branded for the Payer, from the font types to the color schemes. Also, each HPS web portal is backed by a support team who walks the Payer through training, assists with bug fixes, provides new enhancements, and produces marketing materials the Payer can use to promote their portal. > > Verdict: Rated **4.7/5** by 6 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 6 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Health Portal Solutions - **Founded**: 2000 ## Commercial Context - **Starting Price**: US$5,000.00 - **Pricing model**: Other - **Pricing Details**: The pricing is based upon the number of data integrations to your portal, the functionality licensed, and the number of plan participants administered by your company. For a targeted proposal, schedule a demo at www.hpsglobal.net. We will discuss your requirements, your business need, and provide you with a proposal specific to your business. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, Spanish - **Available Countries**: Bahamas, Bermuda, Canada, Cayman Islands, Trinidad & Tobago, United States ## Features - API - Access Controls/Permissions - Alerts/Notifications - Chat/Messaging - Claims Management - Client Portal - Commenting/Notes - Content Library - Content Management - Customisable Branding - Customisable Templates - Data Import/Export - Data Security - Document Management - Document Storage - Employee Portal - File Sharing - Forms Management - HIPAA Compliant - Physician Management ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) ## Category - [Healthcare CRM Software](https://www.softwareadvice.co.nz/directory/393/healthcare-crm/software) ## Related Categories - [Healthcare CRM Software](https://www.softwareadvice.co.nz/directory/393/healthcare-crm/software) - [Portal Software](https://www.softwareadvice.co.nz/directory/4405/portal/software) - [Hospital Management Software](https://www.softwareadvice.co.nz/directory/4733/hospital-management/software) ## Alternatives 1. [Health Cloud](https://www.softwareadvice.co.nz/software/319387/salesforce-health-cloud) — 4.4/5 (23 reviews) 2. [Bitrix24](https://www.softwareadvice.co.nz/software/128326/bitrix24) — 4.2/5 (984 reviews) 3. [athenaOne](https://www.softwareadvice.co.nz/software/1106/athenacollector-athenaclinicals) — 3.8/5 (907 reviews) 4. [eHospital Systems](https://www.softwareadvice.co.nz/software/239645/ehospital-systems) — 4.9/5 (59 reviews) 5. [Caspio](https://www.softwareadvice.co.nz/software/129145/caspio) — 4.6/5 (249 reviews) ## Reviews ### "Third Party Administrator - Long Term Client" — 5.0/5 > **Brent** | *17 May 2023* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: First and foremost, the website portal's interface is sleek, intuitive, and visually appealing. Navigating through the application is a breeze, thanks to its well-organized layout and easily accessible menus. One of the standout features of this website portal application is its efficiency in streamlining information. It effortlessly consolidates various resources, providing a centralized hub to meet the online needs of clients, members and healthcare service providers. With just a few clicks, they can access their claims information, healthcare benefits, send email inquiries to our staff, manage user accounts, review relevant health and wellness information, and so much more. The portal offers seamless integration with our other partners through the use of APIs to provide members real-time access to their EOBs and ID cards. The EOB interface is critical in helping our call center staff manage their interaction time with provider inquiries. The developers at Health Portal Solutions have also incorporated robust security measures into the application, ensuring that data remains safe and protected in compliance with HIPAA privacy standards. Lastly, I must commend the support team behind the application. Their responsiveness and willingness to address any queries or concerns are truly commendable. They are dedicated to improving the user experience and consistently provide updates and enhancements to the application, ensuring that it meets our clients and members needs. > > **Cons**: As a longtime client of Health Portal Solutions, we have observed the development of this web portal for over 18 years. While in the past there have been issues with the portal's features and functionality, the staff at Health Portal Solutions have worked hard to address those issues and expand the portal's features and functionality to meet the needs of our operation and the needs of our clients. > > The Health Portal Solutions web portal application has revolutionized the way our clients and members access their healthcare information. Its user-friendly interface, efficient information consolidation, strong security features, and excellent customer support make it an application critical to our overall operation. ----- ### "Solid & dependable" — 4.0/5 > **Robert** | *28 April 2023* | Insurance | Recommendation rating: 8.0/10 > > **Pros**: The team at HPS have walked very closely with Beacon, with evident commitment to our mutual success. They are true partners. > > **Cons**: HPS has a support portal, which we use to log tickets, maintain a Knowledge base specific to our project. However, notifications about posts or updates on tickets, do not contain the details of the post. So when I get the notification, I have to log on to the support portal to get said details. > > Currently 70% of our Health claims are processed via the Portal, which has allowed us to reduce average claims processing time by 80%. This has improved client loyalty and provided leverage in negotiating rates where necessary. ----- ### "HPS Website" — 4.0/5 > **Kristin** | *30 May 2023* | Insurance | Recommendation rating: 7.0/10 > > **Pros**: The great customer service with set up and the ongoing support and help with questions. > > **Cons**: Integrating some of the data was difficult for example the prescription file from a separate vendor. Not being able to 'see' what our members are seeing or being able to log into their accounts to assist them with locating the information they are searching for. > > Great partnership and always willing to innovate and add new functionality ----- ### "Quality of Service in our Industry" — 5.0/5 > **Craig** | *27 April 2023* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: Keeps us up with the big Insurance Carriers and Large national TPA's. A lot of great information to employers that brokers say they do...which is not true (brokers). Very easy to use, and understand. HPS understands what we as small to medium size TPA's need to compete. > > **Cons**: The biggest issue is getting members to sign up to utilize the portal. This is not the fault of HPS, members are lazy along with employers. > > Great folks to work with. Nice to be able to problem solve with someone that fully understands our industry. ----- ### "Avesis" — 5.0/5 > **Steve** | *27 April 2023* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: Staff is incredibly engaging. Technical impediments are quickly eliminated and cost effective solutions are always presented. > > **Cons**: Integrations can always be made simpler..... > > Overall - Excellent. Team is GREAT ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/357144/health-portal-solutions?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/357144/health-portal-solutions) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data