--- description: Review of HVMS Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: HVMS | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Veterinary Software](/directory/4327/veterinary/software) > [HVMS](/software/357031/hvms) # HVMS Canonical: https://www.softwareadvice.co.nz/software/357031/hvms Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/357031/hvms?page=2) > HVMS caters to veterinarians and other animal health care providers. Users can view patient information or clinical notes in real-time, access their history with current medications and create custom reports according to requirements. Teams can update patient information by attaching documents or images using a smartphone or tablet. HVMS is designed to help veterinarians by providing tools to assist with record management, billing, inventory and supply tracking, payment processing, scheduling appointments and reporting. > > Verdict: Rated **3.7/5** by 31 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.7/5** | 31 Reviews | | Ease of Use | 3.5/5 | Based on overall reviews | | Customer Support | 3.5/5 | Based on overall reviews | | Value for Money | 3.2/5 | Based on overall reviews | | Features | 3.5/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Business Infusions - **Location**: Calgary, Canada - **Founded**: 2002 ## Commercial Context - **Starting Price**: US$375.00 - **Pricing model**: Flat Rate - **Pricing Details**: Pricing model includes a monthly license/support fee for non-veterinary staff, a monthly license fee per revenue generating veterinarian (interns are free) and a modest set up/data conversion fee. OPTIONAL site vists on go live (highly recommended) are fee for service. All pricing is based on the number of revenue generating veterinarians in the practice/hospital. UNLIMITED support is INCLUDED in the monthly price. Add-ons may have additional charge but are not required. There is NO limit and NO extra cahrge to the number of users, computers or locations...the more the better. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland and 35 more ## Features - Access Controls/Permissions - Accounting - Activity Tracking - Alerts/Notifications - Appointment Management - Billing & Invoicing - Breeding Management - Calendar Management - Client Database - Competition Records - Contact Management - Customer Database - Document Management - Document Storage - Electronic Payments - Employee Management - Expense Tracking - Feed Management - Horse Database - Horse Records ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Veterinary Software](https://www.softwareadvice.co.nz/directory/4327/veterinary/software) ## Related Categories - [Veterinary Software](https://www.softwareadvice.co.nz/directory/4327/veterinary/software) - [Horse Software](https://www.softwareadvice.co.nz/directory/4167/horse/software) ## Alternatives 1. [DaySmart Vet](https://www.softwareadvice.co.nz/software/356421/DaySmart-Vet) — 4.6/5 (279 reviews) 2. [Instinct Science](https://www.softwareadvice.co.nz/software/319655/instinct-emr) — 4.9/5 (234 reviews) 3. [Covetrus Pulse](https://www.softwareadvice.co.nz/software/31981/evetpractice) — 4.0/5 (542 reviews) 4. [Shepherd](https://www.softwareadvice.co.nz/software/263143/shepherd) — 4.7/5 (87 reviews) 5. [ezyVet](https://www.softwareadvice.co.nz/software/133723/ezyvet) — 4.6/5 (276 reviews) ## Reviews ### "Overall, HVMS seems like a pretty good program even though it does have some glitches." — 3.0/5 > **Carissa** | *8 June 2018* | Veterinary | Recommendation rating: 7.0/10 > > **Pros**: The fact that it can be equine specific is a plus. There are many different options and features that are good as well. > > **Cons**: The worksheets. We have to wait so long for help to get them customized and then the process to do so is tedious. There are also so many options that the program isn't super user friendly and can almost be too technical at times. We have also had problems with linking credit card processing systems as well. > > Our business runs effectively each day. ----- ### "Generally positive." — 4.0/5 > **Stephanie** | *11 June 2018* | Recommendation rating: 8.0/10 > > **Pros**: Daily operations are generally pretty easy, entering new patients, patient history notes, invoicing etc is straightforward. Ability to make sales plans under one general code. 30-minute schedule easy to read and show multiple users schedule at once. > > **Cons**: Difficulty customizing reports and extracting/exporting data. Length of response time with new ticketing customer service methods. "KNOWN" bugs/glitches that continue to go without being fixed. ----- ### "support has been good and it is easy to learn" — 4.0/5 > **shawn** | *9 June 2018* | Veterinary | Recommendation rating: 8.0/10 > > **Pros**: the hospital template and treatment plan makes it very easy to get all horses treated and the billing done in one step. > > **Cons**: The remote servers sometimes is down and then we can not use the treatment plan. I also tried to get a repro module done a couple years ago and was told it was in the works and would be ready soon and then I gave up after several months and no progress. Some of the billing codes seem to have redundant mouse clicks that take 3 or 4 clicks when it could be 1 > > the worksheets are nice and being able to take the tablet version with to the field is nice. the hospital template is very helpful ----- ### "Overall user friendly with good support, easy to access patient and client info, some glitches." — 4.0/5 > **Jamie** | *13 June 2018* > > **Pros**: Scheduling multiple doctors. The view of the schedule and ability to modify appointments easily is helpful, especially during very busy times. Allowing us to be able to personalize events is beneficial on keeping the doctors organized and efficient. > > **Cons**: Reports. Not easily readable, typically confusing, or not the information we are looking for. The names of reports are not always indicative of the information that will be given. It typically takes several attempts to find the right report and select the correct filters to get to the information needed. ----- ### "Not compatible with Small Animal Practice" — 4.0/5 > **Sam** | *21 December 2021* | Veterinary | Recommendation rating: 3.0/10 > > **Pros**: It had really good workflows and templates for Equine medicine > > **Cons**: It was not capable of working with small animal workflow needs. It just didn't work. > > Good overall experience but the software just didn't suit our needs anymore once we opened the small animal side of our business. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/357031/hvms?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/357031/hvms) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data