---
description: Review of Scribe Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Scribe | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Client Onboarding Software](/directory/4483/client-onboarding/software) > [Scribe](/software/356988/scribe)

# Scribe

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> Scribe saves you time by automatically creating step-by-step guides from the work you're doing.&#10;&#10;It follows along a process you want to document, turning clicks and keystrokes into written steps and screenshots, instantly. These instructions and visuals can be edited or modified before sharing.&#10;&#10;Once completed, you can share the document with anyone via a link, or embed within other tools you're already using. You can also download the guide via PDF.&#10;&#10;Anyone sharing how to do something can benefit from Scribe. It's often used to onboard new employees, train employees, or answer customer questions.&#10;&#10;Scribes can document simple processes in one software tool, or they can create advanced workflows across multiple websites. Anything you need to document for someone else, Scribe can help.&#10;&#10;Use Scribe to create consistent, modifiable documents such as:&#10;- Step-by-step guides&#10;- Work instructions&#10;- Standard operating procedures&#10;- Software documentation&#10;- Process documentation&#10;- Onboarding documents&#10;- Customer guides&#10;- Teaching guides&#10;- Much more\!
> 
> Verdict: Rated **4.8/5** by 36 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 36 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Scribe

## Commercial Context

- **Starting Price**: US$35.00
- **Pricing model**: Per User (Free version available)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Asynchronous Learning
- Audience Targeting
- Audio Capture
- Business Process Automation
- Client Management
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Tracking
- Content Creation
- Content Library
- Content Management
- Customer Experience Management
- Customisable Branding

## Integrations (31 total)

- 360Learning
- Airtable
- Bigtincan
- ChatGPT
- ClickUp
- Coassemble
- Coda
- Confluence
- Docebo
- Dokeos
- Easygenerator
- Freshservice
- Google Sites
- Groove
- Help Scout

... and 16 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Client Onboarding Software](https://www.softwareadvice.co.nz/directory/4483/client-onboarding/software)

## Related Categories

- [Client Onboarding Software](https://www.softwareadvice.co.nz/directory/4483/client-onboarding/software)
- [Knowledge Management Software](https://www.softwareadvice.co.nz/directory/1884/knowledge-management/software)
- [Knowledge Base Software](https://www.softwareadvice.co.nz/directory/3898/knowledge-base/software)
- [Digital Adoption Platforms](https://www.softwareadvice.co.nz/directory/4379/digital-adoption-platform/software)
- [Productivity Software](https://www.softwareadvice.co.nz/directory/4366/productivity/software)

## Alternatives

1. [viaSocket](https://www.softwareadvice.co.nz/software/520083/viaSocket) — 4.8/5 (642 reviews)
2. [Jira](https://www.softwareadvice.co.nz/software/4315/jira) — 4.4/5 (15334 reviews)
3. [monday.com](https://www.softwareadvice.co.nz/software/131008/monday-com) — 4.6/5 (5738 reviews)
4. [Asana](https://www.softwareadvice.co.nz/software/5576/asana) — 4.5/5 (13554 reviews)
5. [Zapier](https://www.softwareadvice.co.nz/software/163639/zapier) — 4.7/5 (3047 reviews)

## Reviews

### "Makes creating SOP's easy" — 5.0/5

> **Melissa** | *14 November 2023* | Architecture & Planning | Recommendation rating: 10.0/10
> 
> **Pros**: It is the easiest program of its kind that I've used. I don't have to think about what I am capturing, I just go through the steps and it creates a document for me. I am also able to change or modify the text.
> 
> **Cons**: Sometimes it duplicates steps, and in the base version you can't adjust the screenshot, if you want to expand the view out so they are all the same overall image.
> 
> This was the easiest way to create SOP's and it encourages me to make them and not feel that I am sending too much time doing them. There is no need to endlessly take screenshots, and save them to a folder and create a document with text steps, it does all of that for you.

-----

### "SOP Essential" — 5.0/5

> **Caeden** | *2 June 2024* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: Free tier works well. Strong data encryption. The system is easy and quick to set up. It is incredibly easy to use without much effort.
> 
> **Cons**: To change highlights, or record on desktop, you have to upgrade. Other than that, I have no issues. This product was clearly designed by someone frustrated in a similar role. It works astonishingly well.
> 
> I have, and do, frequently recommend Scribe to anyone who needs an SOP for technical aspects of their work. I used to write down every step as I went, and that takes forever.

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### "Scribe is a quick and easy tool to grab your how-tos" — 4.0/5

> **Alex** | *22 March 2025* | Information Technology & Services | Recommendation rating: 7.0/10
> 
> **Pros**: It will quickly capture the steps that I take to do things, saving me 10-20mins each time.
> 
> **Cons**: It automatically blurs out anything that looks like a name, even when it is not sensitive information. It also feels like it could be layering some AI over the top to improve the recording and set up process even more.
> 
> It is a quick and easy tool to use. What I don't know is how much people are using or getting benefit from the how-tos that I put together.

-----

### "You need this\!" — 5.0/5

> **Verified Reviewer** | *22 June 2022* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: What I like most about Scribe is that it's both easy for me to use to create a Scribe, but also easy for my team to use, when learning from a Scribe.
> 
> **Cons**: I don't have anything at this time that I like least. I love it all.
> 
> My overall experience with Scribe is top-notch. I started benefiting from it from the first day I tried it. And EVERY time I make one for my team, someone says how much they love it.

-----

### "Needs a little fine tuning for the price" — 4.0/5

> **Miranda** | *2 June 2025* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: Very easy to use, the desktop feature makes for seamless tutorials,and very easy to edit.  A normal how-to would have taken 45 minutes to create (using screenshots and typing steps)and that same how-to was done in 9 seconds.
> 
> **Cons**: Expensive, no large scale model (you have to pay $35 per creater per month on top of the service level you choose).  This adds up very quickly.  Auto redaction feature needs improvement (set ours to auto redaction all private information and it doesn't redact anything except the first name)
> 
> I enjoy using it but we can't complete our true goal without moving licenses constantly or paying an absurd amount.  It would be so helpful with learning our new EMR but the auto redaction feature doesn't work properly.  Their tech support is working on it though

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/356988/scribe)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/collaboration/scribe-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/356988/scribe> |
| en-GB | <https://www.softwareadvice.co.uk/software/356988/scribe> |
| en-IE | <https://www.softwareadvice.ie/software/356988/scribe> |
| en-NZ | <https://www.softwareadvice.co.nz/software/356988/scribe> |

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