--- description: Review of Motadata ServiceOps Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Motadata ServiceOps | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [ITSM Tools](/directory/4296/itsm/software) > [Motadata ServiceOps](/software/356294/motadata) # Motadata ServiceOps Canonical: https://www.softwareadvice.co.nz/software/356294/motadata Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/356294/motadata?page=2) > Motadata ServiceOps is an intelligent ITSM solution that empowers businesses to adopt changes across people, processes, and technology. It is built on our proprietary DFIT (Deep Learning Framework for IT Operation) and offers helpful capabilities like intelligent automation, NLP-powered virtual assistants, and enterprise service management. The main modules are Help Desk, Service Desk, IT Asset Management, and Patch Management. > > Verdict: Rated **4.6/5** by 50 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 50 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Motadata - **Founded**: 2010 ## Commercial Context - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: Please contact Motadata for details. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Bangladesh, Congo - Kinshasa, India, Indonesia, Kenya, Kuwait, Malaysia, Nepal, Nigeria, Oman, Philippines, Rwanda, Saudi Arabia, Singapore, South Africa, Sri Lanka, Tanzania, Thailand ## Features - API - Active Directory Integration - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Analytics - Approval Process Control - Approval Workflow - Asset Assignment - Asset Lifecycle Management - Asset Tracking - Audit Management - Audit Trail - Automated Routing - Availability Management - Barcode/Ticket Scanning - Barcoding/RFID - Catalog Management - Change Management ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [ITSM Tools](https://www.softwareadvice.co.nz/directory/4296/itsm/software) ## Related Categories - [ITSM Tools](https://www.softwareadvice.co.nz/directory/4296/itsm/software) - [Knowledge Management Software](https://www.softwareadvice.co.nz/directory/1884/knowledge-management/software) - [Change Management Software](https://www.softwareadvice.co.nz/directory/4244/change-management/software) - [CMDB Software](https://www.softwareadvice.co.nz/directory/4249/cmdb/software) - [Asset Tracking Software](https://www.softwareadvice.co.nz/directory/1560/asset-tracking/software) ## Reviews ### "Perfect product at an economical value" — 5.0/5 > **RAJESH** | *3 April 2018* > > **Pros**: Perfect monitoring tool for servers and network at an economical value. Excellent support which is a key for any successful product\!\! > > **Cons**: nothing at this stage, all looks good T this stage for a successful product and a great monitoring tooo. ----- ### "Motadata ITSM and NPM for IT Solution and Management." — 5.0/5 > **Manish** | *10 February 2024* | Building Materials | Recommendation rating: 10.0/10 > > **Pros**: ITSM and NPM integration and All details in single dashboard. > > **Cons**: NPM and ITSM on different platform, needs to be on single platform. > > Tool is good, easy deployment and cost effective comparable to peer tools. ----- ### "As a part of choosing right product for Tender which are released recently, We evaluated Motadata" — 3.0/5 > **KARTIK** | *1 May 2018* | Recommendation rating: 6.0/10 > > **Pros**: Flexibility, Customisation, Support, feature set, multi modules, supporting software and scalability. > > **Cons**: Requires reasonable hardware with software requirements, flexibility between multiple modules and overall end to end solution. ----- ### "Motadata ServiceOPs-ITSM" — 5.0/5 > **Perin** | *4 July 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: User friendly, Customization, Scalability > > **Cons**: Performance, Integration, Documentation and Support > > Motadata ServiceOps is a robust ITSM solution. It is particularly valued for its automation capabilities, self-service portal, and detailed analytics. ----- ### "Motadata is Efficient Tool for IT Asset Management" — 5.0/5 > **syam prasad** | *18 November 2024* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Motadata ServiceOps simplifies IT asset management with real-time tracking, customizable dashboards, lifecycle management, and detailed reporting > > **Cons**: The Mac agent installation could be more seamless with a default setup option to simplify deployment. > > Some options in the Asset Management module are hard to access. Additional navigation or search is required to find certain features. Streamlining access could improve efficiency and save time. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/356294/motadata?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/356294/motadata) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data