--- description: Review of Koncert Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Koncert | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Sales Enablement Software](/directory/595/sales-enablement/software) > [Koncert](/software/355862/koncert) # Koncert Canonical: https://www.softwareadvice.co.nz/software/355862/koncert Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/355862/koncert?page=2) > Koncert is a B2B Sales Engagement platform with over 12 years focusing on B2B sales dialer technology innovation Koncert provides four dialer options aligned to different sales workflows: Multi-line AI Parallel Dialer, Single-line AI Flow Dialer, Agent-Assisted Dialer, and a Click-to-Call Dialer seamlessly integrating into leading CRMs. Koncert dialers help sales teams skyrocket conversations for more pipeline while optimizing productivity. Koncert ‘s AI auto dialer and cadence platform are the B2B sales tools you need to power up more conversations and pipeline. > > Verdict: Rated **4.6/5** by 8 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 8 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Koncert - **Founded**: 2004 ## Commercial Context - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Please contact Koncert for pricing. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - AI/Machine Learning - Activity Dashboard - Activity Tracking - Alerts/Notifications - Auto-Dialer - Automatic Outbound Dialer - CRM - Call Disposition - Call List Management - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scheduling - Call Tracking - Call Transfer - Caller ID - Campaign Management - Communication Management - Dashboard ## Integrations (8 total) - Apollo - Gmail - Gong.io - HubSpot CRM - Microsoft Outlook - Outreach - SalesLoft - Salesforce Sales Cloud ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Sales Enablement Software](https://www.softwareadvice.co.nz/directory/595/sales-enablement/software) ## Related Categories - [Sales Enablement Software](https://www.softwareadvice.co.nz/directory/595/sales-enablement/software) - [Sales Force Automation Software](https://www.softwareadvice.co.nz/directory/254/sales-force-automation/software) - [Inside Sales Software](https://www.softwareadvice.co.nz/directory/3602/inside-sales/software) - [Predictive Lead Scoring Software](https://www.softwareadvice.co.nz/directory/3393/lead-scoring/software) - [Call Recording Software](https://www.softwareadvice.co.nz/directory/1718/call-recording/software) ## Alternatives 1. [Close](https://www.softwareadvice.co.nz/software/31057/close-io) — 4.7/5 (164 reviews) 2. [Outreach](https://www.softwareadvice.co.nz/software/352419/outreach) — 4.4/5 (308 reviews) 3. [Pipedrive](https://www.softwareadvice.co.nz/software/321306/pipedrive) — 4.5/5 (3042 reviews) 4. [Kixie PowerCall](https://www.softwareadvice.co.nz/software/28441/kixie-powercall) — 4.6/5 (293 reviews) 5. [Lusha](https://www.softwareadvice.co.nz/software/330388/lusha) — 4.0/5 (397 reviews) ## Reviews ### "ConnectLeader for B2B Solutions Inside Sales Teams" — 4.0/5 > **Josh** | *9 October 2014* > > I've been using ConnectLeader for my inside sales team for the past 7 months. Overall, I am very pleased with the investment. In a B2B solutions world, it is VERY difficult to get leads on the phone. My inside team was struggling with making enough connections to meet their numbers. ConnectLeader has allowed them to increase their live connections with people by over 500%. Not surprisingly, their overall performance has gone up significantly since using ConnectLeader. The team at ConnectLeader has also been very helpful in proactively making sure we get the most out of our solution. I'm very pleased with the overall level of service. My only criticism at all is not really a criticism, but perhaps an opportunity for improvement. When using the service, you load a couple hundred (or more) leads into the system and they start dialing for you. When they get a connection, it immediately connects your sales rep. But there is no time for that sales rep to recognize the name and determine if they've had a previous conversation. So the rep really is limited to a set script. It would be that much more effective if there was some way to help the rep quickly recognize the connection and the recent history. Like I said, not really a criticism - just the nature of the service. But overall, ConnectLeader has achieved for us exactly what they promised. They connected us with our potential customer base. ----- ### "Software invaluable para las ventas y la captación de clientes" — 5.0/5 > **Gabriela** | *10 July 2023* | Retail | Recommendation rating: 9.0/10 > > **Pros**: Una de las principales ventajas de Koncert es su capacidad para generar clientes potenciales de manera eficiente y efectiva. Esto nos ha permitido aumentar nuestra base de clientes y generar más oportunidades de venta. > > **Cons**: Una limitación de Koncert es que la grabación de llamadas puede consumir mucho espacio de almacenamiento, especialmente si tenemos un alto volumen de llamadas. Esto puede requerir una gestión cuidadosa de los recursos de almacenamiento para evitar problemas de capacidad > > Utilizar Koncert ha sido una experiencia realmente positiva para nuestro equipo de Servicio de Atención al Cliente. La plataforma nos ha brindado herramientas poderosas para gestionar y hacer seguimiento de nuestros clientes potenciales, así como para generar informes y estadísticas en tiempo real. Esto nos ha permitido mejorar nuestra eficiencia operativa y brindar un servicio de alta calidad a nuestros clientes. Además, la capacidad de grabar y revisar las llamadas nos ha ayudado a entrenar a nuestro equipo y mejorar continuamente nuestras habilidades de atención al cliente. En general, Koncert ha sido una herramienta integral en nuestro proceso de ventas y atención al cliente. ----- ### "Reliable dialer, not the most advanced/cutting-edge" — 4.0/5 > **Glenn** | *22 July 2021* | Logistics & Supply Chain | Recommendation rating: 6.0/10 > > **Pros**: The integration with SFDC worked with far fewer limitations and snags than competitors we trailed. > > **Cons**: The inability of integration to tools like gong and chorus is a downside. ----- ### "Broadleaf increases sales success with ConnectLeader" — 5.0/5 > **James** | *8 October 2014* > > Broadleaf, a New England based VAR, has been using ConnectLeader for almost a year. We have been very pleased with the service. The ConnectLeader product has dramatically increased the productivity of our sales team. We are now able to reach out to significantly more prospects than we could before using the service. In addition, we have found the ConnectLeader team to be great to work with. They provided thorough training and the ConnectLeader support team is quick to address any concerns. We find that ConnectLeader is very flexible in allowing our salesteam to schedule sessions at the last minute. Finally, I would note that ConnectLeader's integration with Salesforce has made the solution an even greater fit for us. ----- ### "Connect Leader Gives Me My Days Back" — 5.0/5 > **Josh** | *16 September 2014* > > Overall, I'm really impressed with the software. Great UI Very intuitive and easy to use On our hour long test session we did 145 dials and had 14 conversations. Only feedback would be slightly better visibility into what the agents are doing on your behalf, if there was a status to show not only that they were dialing a number but if they're on the phone with the receptionist or that they're dialing through the IVR, so I could see who's potentially closest to making a live connect. Connectleader was a pioneer in giving any sort of feedback so they're still ahead of the competitors but this would just be icing on the cake. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/355862/koncert?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/355862/koncert) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data