--- description: Review of Luigi's Box Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Luigi's Box | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Enterprise Search Software](/directory/4368/enterprise-search/software) > [Luigi's Box](/software/355375/luigis-box) # Luigi's Box Canonical: https://www.softwareadvice.co.nz/software/355375/luigis-box Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.co.nz/software/355375/luigis-box?page=2) > Luigi's Box is AI search and discovery software for both people and AI agents, used by e-commerce businesses and by banks, telecoms and insurers with customer-facing product catalogs. It works with any e-commerce platform and personalizes search results, recommendations and listing pages to each shopper. It suits growing and enterprise e-commerce teams that want strong search results without ongoing manual tuning: heads of e-commerce and digital commerce managers who own conversion and average order value, merchandisers who run campaigns and promotions, and technical leads who need an integration that doesn't take engineering time away from other work. The platform includes Search with autocomplete, a Recommender, Product Listing pages, a Conversational Agent and a Shopping Assistant on one engine, so search, recommendations and listing pages read shopper intent the same way. Analytics dashboards show search performance, customer interactions and product popularity. Personalization uses shopper behavior across the journey: what a shopper did before searching, the query or agent prompt, listing behavior, product pages and purchases, plus in-store transactions where shoppers have consented. Signals such as season, stock and demand shifts add context that nobody typed. Relevance maintains itself, with no synonym lists, manual tuning or warm-up period, and the platform runs its own A/B tests. Your team keeps merchandising, promotional rules, campaigns and experiments, and any result can be overridden. Multiple domains, countries, languages and currencies run from one setup. Language handling is trained on European languages rather than translated into them, and Luigi's Box offers EU data residency. Every plan includes the full feature set. The Growth plan adds guided integration and premium support. The Enterprise plan adds fully custom integration, a dedicated success manager, and security and compliance support. Integration works through a JavaScript snippet, API or product feed, with Shopify, Shopware, commercetools, Magento and custom storefronts supported. Customers include Notino, Under Armour, GAP and Škoda. > > Verdict: Rated **4.9/5** by 110 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 110 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Luigi's Box ## Commercial Context - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Please contact Luigi's Box for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: Albanian, Basque, Belarusian, Bosnian, Brazilian Portuguese, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hungarian, Icelandic, Irish, Italian, Latvian, Lithuanian, Luxembourgish, Macedonian, Norwegian, Polish, Portuguese, Romanian, Russian, Scottish Gaelic, Serbian, Slovak, Slovenian, Spanish, Swedish, Turkish, Ukrainian, Welsh - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - A/B Testing - AI Copilot - AI Text Generation - AI/Machine Learning - API - Access Controls/Permissions - Activity Dashboard - Adaptive Learning - Alerts/Notifications - Auto Complete - Autocomplete - Autonomous Task Execution - Behaviour Tracking - Campaign Tracking - Catalog Management - Content - Conversion - Cross-system Integration - Customer Data - Customer Segmentation ## Integrations (60 total) - ASP.NET - AVADA - Angular - Basket - Big Cartel - BigCommerce - Bubble - CakePHP - Channable - DataFeedWatch - Django - Ecwid - Gambio - Gatsby - IdoSell Shop ... and 45 more integrations ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Enterprise Search Software](https://www.softwareadvice.co.nz/directory/4368/enterprise-search/software) ## Related Categories - [Enterprise Search Software](https://www.softwareadvice.co.nz/directory/4368/enterprise-search/software) - [Artificial Intelligence (AI) Software](https://www.softwareadvice.co.nz/directory/4360/artificial-intelligence/software) - [Insight Engine Software](https://www.softwareadvice.co.nz/directory/4440/insight-engines/software) - [Personalization Software](https://www.softwareadvice.co.nz/directory/4276/personalization/software) ## Alternatives 1. 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However this was solved and now I have no more issues to handle. > > For a relatively small amount of money we have got a very nice tool which just works. And is was also very easy to implement. ----- ### "Robust ecommerce search engine" — 4.0/5 > **Michal** | *18 June 2024* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: It has all the necessary features like rule-based merchandizing, synonyms and synonym suggestions (that are surprisingly good), even a tool to do A/B testing. Other than that the basics are very automated and do not need much human input. > > **Cons**: Analytics. They are lacking the option to do previous period comparisons and metric trends over time. > > We are overall very happy with the solution, it works well almost all of the time and when it does not, their customer support usually deals with everything as soon as possible. ----- ### "luigis box" — 4.0/5 > **Tomas** | *8 July 2022* | Retail | Recommendation rating: 7.0/10 > > **Pros**: Easy to use. Set up was very easy and everything working well. > > **Cons**: non. I don't know about anything........ > > Everything works fine from the beginning we started to use luigis box ----- ### "The right combination of search engine and recommendation tool" — 5.0/5 > **Julie** | *20 February 2024* | Security & Investigations | Recommendation rating: 9.0/10 > > **Pros**: We had tested recommendation tools and search engines, but they weren't good enough. These tools were also dissociated, which didn't make the proposal any more relevant. Luigi's Box combines two tools but is above all based on AI. In a sector where it's difficult to get good cross-selling because the products are necessities, we've found that Luigi's is doing very well. I like Luigi's automatic email reports that I can send to the product team so that I can adapt the offer according to trends and queries without the products on offer. > > **Cons**: Creating the product flow took longer than expected. I recommend using a flow manager to make the task easier and avoid asking too much help from a developer. It would be great if you could provide technical support in French. > > The experience went very well. The pre-production exchange tools are well-defined and the feedback from the team is very rapid. I appreciated the kindness and skills of the people I spoke to. Having implemented other product recommendation and internal search engine tools, the complexity is equal. You have to know how to retrieve the data and communicate it properly so that Luigi's Box can work with it. It's not magic\! ----- ### "LB the search engine that change my site" — 5.0/5 > **Radek** | *25 January 2024* | Entertainment | Recommendation rating: 9.0/10 > > **Pros**: It works perfectly well, we have 1.500.000 products so search engine is crusial for us > > **Cons**: - the integration took ages\\ - the way of valueing costs by tokens is not clear enough > > I can recommend this solution to anyone, it is flexible and very scalable ----- Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.co.nz/software/355375/luigis-box?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/355375/luigis-box) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data