---
description: Review of Luigi's Box Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
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title: Luigi's Box | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# Luigi's Box

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> Luigi's Box is an AI-driven, cloud-based software platform that uses machine learning to help businesses make better decisions by making sense of its data, putting it into context, and understanding how to improve its business processes.&#10;&#10;Search and Autocomplete&#10;Recommender&#10;Shopping Assistant&#10;Product Listing&#10;Analytics&#10;&#10;The search \&amp; autocomplete module allows users to search for products and services in their industry or area of expertise, as well as find information about specific companies. It also provides autocomplete suggestions based on previous searches, so users can quickly find what they're looking for without wasting time typing out long phrases.&#10;&#10;With the recommender tool users can make better decisions by providing recommendations based on past purchases and other factors like location, time of year, etc. Users can also set up alerts so they'll be notified when a new product or service meets their specific needs. The built-in analytics engine lets users gain insights into how well their business is performing—from sales figures to customer retention rates—and helps them understand how changes in strategy impact those numbers over time.&#10;&#10;Shopping Assistant allows you to get purchases that could’ve been lost when customers don’t know what product to choose. You can customize questions, answers, flows, and product suggestions to support your business goals. Placing shopping assistants in the chosen product categories will help your customers choose the right products and decrease returns.&#10;&#10;Luigi's Box Product Listing allows customers to find what they need easily without endless browsing. The most relevant products show up first, so your users can easily find desired products.&#10;&#10;Luigi's Box integrates with ecommerce platforms Shopify, Magento, Prestashop, commercetools and Shoptet.
> 
> Verdict: Rated **4.9/5** by 110 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 110 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Luigi's Box

## Commercial Context

- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: Please contact Luigi's Box for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: Brazilian Portuguese, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, German, Greek, Hungarian, Icelandic, Irish, Italian, Latvian, Lithuanian, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish, Swedish, Turkish, Ukrainian
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- A/B Testing
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Augmented Analytics
- Autocomplete
- Automatic Backup
- Behaviour Tracking
- Behavioural Analytics
- Behavioural Targeting
- Catalog Management
- Content Management
- Contextual Targeting
- Customisable Branding
- Data Aggregation
- Data Capture and Transfer

## Integrations (33 total)

- Angular
- Big Cartel
- BigCommerce
- Bubble
- Drupal
- Drupal Commerce
- IdoSell
- Joomla
- Laravel ecommerce
- OpenCart
- PrestaShop
- SAP Commerce Cloud
- Salesforce Commerce Cloud
- Shift4Shop
- Shoper

... and 18 more integrations

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Personalization Software](https://www.softwareadvice.co.nz/directory/4276/personalization/software)

## Related Categories

- [Personalization Software](https://www.softwareadvice.co.nz/directory/4276/personalization/software)
- [Artificial Intelligence (AI) Software](https://www.softwareadvice.co.nz/directory/4360/artificial-intelligence/software)
- [Enterprise Search Software](https://www.softwareadvice.co.nz/directory/4368/enterprise-search/software)
- [Insight Engine Software](https://www.softwareadvice.co.nz/directory/4440/insight-engines/software)

## Alternatives

1. [Guru](https://www.softwareadvice.co.nz/software/103160/guru) — 4.8/5 (639 reviews)
2. [Sensefuel](https://www.softwareadvice.co.nz/software/450133/Sensefuel) — 4.5/5 (20 reviews)
3. [Slack](https://www.softwareadvice.co.nz/software/154669/slack) — 4.7/5 (24103 reviews)
4. [Algolia](https://www.softwareadvice.co.nz/software/323590/algolia) — 4.7/5 (74 reviews)
5. [ONTEC AI](https://www.softwareadvice.co.nz/software/520144/ONTEC-AI) — 5.0/5 (2 reviews)

## Reviews

### "More convenient and effective search on the website" — 5.0/5

> **Artur** | *12 February 2024* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Thanks to Luigi's Box, it is much easier to manage the search engine and autosuggester mechanisms. This tool also offers great analytics to help you optimize your website content for search.&#10;A numerous tool for personalizing communication in the autosuggester are a great marketing tool.
> 
> **Cons**: Some solutions are still in beta phase, although they seem to work properly. Apart from that, I don't find any disadvantages with this tool.

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### "Luigis Box is great tool for e-shops multi-market" — 5.0/5

> **Lukas** | *16 August 2024* | Consumer Goods | Recommendation rating: 9.0/10
> 
> **Pros**: Product at its base - high level&#10;Good price/performance ratio&#10;Search box design is awesome&#10;Autocomplete is very helpful for customers&#10;Good analytics&#10;Great support
> 
> **Cons**: We switched to another tool for reco - but we have specific products so it is very hard to solve our use-cases.
> 
> I can highly recommend LuigisBox for 95 % of eshops. It is great product for better user experience and boost your orders. Good analytics tool to know your customers better aswell.

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### "luigis box" — 4.0/5

> **Tomas** | *8 July 2022* | Retail | Recommendation rating: 7.0/10
> 
> **Pros**: Easy to use. Set up was very easy and everything working well.
> 
> **Cons**: non. I don't know about anything........
> 
> Everything works fine from the beginning we started to use luigis box

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### "Satisfied with Luigi's" — 5.0/5

> **Nikoleta** | *6 September 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Luigi's Box offers advanced search and recommendation tools that significantly enhance user experience on e-commerce platforms. Its easy integration and multilingual support make it a versatile choice for businesses of all sizes. The platform also provides valuable insights into customer behavior, helping to optimize sales strategies.
> 
> **Cons**: The pricing may be a bit steep for smaller businesses, especially if not all features are fully utilized. Occasionally, search results may not perfectly align with user intent, requiring some fine-tuning.
> 
> Luigi's Box is a strong asset for improving e-commerce performance. Its features drive engagement and sales, and the responsive customer support ensures that any issues are quickly resolved. Overall, it's a reliable tool that adds real value to online businesses.

-----

### "Luigi's Box for company´s website" — 5.0/5

> **michal** | *27 October 2024* | Banking | Recommendation rating: 9.0/10
> 
> **Pros**: How easy is work with administration and settings
> 
> **Cons**: I´m not able to answer some specific, I´m still on the begining with usage of this system
> 
> In cooperation with customer´s support from Luigi's Box we are disussing our needs and how to solve it

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/355375/luigis-box)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/355375/luigis-box> |
| en | <https://www.softwareadvice.com/enterprise-search/luigis-box-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/355375/luigis-box> |
| en-GB | <https://www.softwareadvice.co.uk/software/355375/luigis-box> |
| en-IE | <https://www.softwareadvice.ie/software/355375/luigis-box> |
| en-NZ | <https://www.softwareadvice.co.nz/software/355375/luigis-box> |
| fr | <https://www.softwareadvice.fr/software/355375/luigis-box> |

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